Clay Subaru

Excellent was a very easy process buying a new auto also finance dept was very informative

Effective, efficient, hospitable, knowledgeable, People here are the best. Service reps are top notch . Always pleasant and friendly

Been a regular since 2019 and always leave satisfied. Last time it took a little longer to get my car fixed while I waited, but Abigail took extra care to ensure I get the best service and was courteous throughout the time. Thank you.

Ever since buying my 2020 Subaru Outback, I’ve brought it to Clay Subaru for service and have always been both pleased and impressed with their operation. On top of consistently delivering top quality service, their people are just _SO_ NICE! Take this past Friday, for example: I had gone in for a front and rear brake job (pads and rotors @ 50k miles), and already had a pretty good idea of what it should cost. Their numbers were right where I’d expected them to be (no surprises, at all), and John kept me in the loop about my car’s progress and expected completion time — and he and everyone else in the place are consistently happy, upbeat, friendly and outgoing. Easy peasy!! One key point I’d like to add: when I bought my Outback, my wife and I lived just four miles from Clay Subaru, And my office was just a mile further down of the road, which made getting the car serviced a breeze. But more importantly, now that I’ve retired and we’ve moved 27 miles away, I still make it a point to travel there (even though there are two Subaru dealers that are closer to us), because of how well I’m treated and appreciated I feel, each time I’m there. (And seriously, how many other dealerships will wash and detail your car for you, whenever you bring your car in for service?) They do!

Staff (Abigail) was very friendly, professional, and made me feel comfortable. She explained everything that was going on with the Work being done on my car that day. Refreshments provided in the waiting area where outstanding.

Everyone is very pleasant. Abigail was very helpful on my recent visit. All members of the staff are very professional and treat the customers very well

Very easy to get an appointment; professional and considerate staff. Awesome waiting room area with semi private work areas.

It was not too long and John who managed my appointment was very informative . He asked all my concerns , friendly and kind . I would ask for him again , when next I come to Clay Subaru .

Service department outstanding. Friendly. Explain all services and costs. All work done as explained. Well done!

All staff were very professional and personable. Abigail and others were very kind and assisted my husband to the waiting room. Abigail explained what was going to happen during the appointment. She also asked if we had any specific concerns. We were told how long the appointment would take and the staff did complete the work in a timely manner. The customer waiting room was clean and comfortable. Excellent service experience.