Reviews
It was not too long and John who managed my appointment
It was not too long and John who managed my appointment was very informative . He asked all my concerns , friendly and kind . I would ask for him again , when next I come to Clay Subaru .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with John and our team! We are grateful for your business and we look forward to seeing you again at Clay Subaru. Safe travels!
Service department outstanding.
Service department outstanding. Friendly. Explain all services and costs. All work done as explained. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All staff were very professional and personable.
All staff were very professional and personable. Abigail and others were very kind and assisted my husband to the waiting room. Abigail explained what was going to happen during the appointment. She also asked if we had any specific concerns. We were told how long the appointment would take and the staff did complete the work in a timely manner. The customer waiting room was clean and comfortable. Excellent service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Suzy, thank you for sharing your excellent service experience with Abigail and our team! We truly appreciate your kind words and look forward to serving you and your husband again at Clay Subaru. Safe travels!
I brought my Forester in for its 12-month maintenance.
I brought my Forester in for its 12-month maintenance. As was the case with the six-month appointment, this visit was handled efficiently and in a timely manner. The service rep listed what maintenance items were to be handled and informed me the visit would take approximately one hour. In the meantime I sat in Clay’s clean and comfortable waiting area and had a couple of cups of hot chocolate while I read my newspaper. When my car was ready, the service rep went over the work that was done and then escorted me to my car. This type of personalized service is one of many reasons that I am glad I bought my new Forester from Clay Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Vin, it's awesome to hear you received such efficient and personalized service during your Forester's maintenance! Here’s to many more great experiences together. We’re so grateful for the opportunity to serve you at Clay Subaru.
Excellent service friendly customer service would not
Excellent service friendly customer service would not want it any other way. Very satisfied with Clay Subaru Norwood.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marsha, we're pleased to know you had such a positive experience at Clay Subaru! We look forward to serving you again! Safe travels!
Excellent service, work done on time and courteous
Excellent service, work done on time and courteous delivery, very professional customer service I would use this retailer again and again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It makes our day to read such glowing reviews, thank you! We’re honored to receive your support and hope to see you back at Clay Subaru down the road. Take care!
Everything went smoothly the waiting area was very
Everything went smoothly the waiting area was very accommodating and beverages and munchies were available very pleasant atmosphere
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a smooth experience at Clay Subaru. We hope to serve you again in the future! Safe travels!
this dealership is amazing, all the staff here are
this dealership is amazing, all the staff here are wonderful and helpful. would recommend to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and recommendation! We truly appreciate you choosing Clay Subaru and look forward to assisting you in the future.
Service department is top notch!
Service department is top notch! No other deal ship are matching nor can they match! Phil! Is the service team member to lead!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We're so glad Phil and the team could assist you! See you next time at Clay Subaru!
Just purchased my ascent from Tony last month and felt
Just purchased my ascent from Tony last month and felt he had taken great care in the transaction and sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car