Reviews
Communicated well.
Communicated well. Responded to my questions and a pleasure to deal with Thank you again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Very friendly staff Jimmy is very friendly and
Very friendly staff Jimmy is very friendly and professional at what he does And very nice facilities
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Boch Chevrolet again! Sincerely, Michael Dipaolo mdipaolo@dcd.auto
They Charged additional cost above the coupon price.
They Charged additional cost above the coupon price. False advertising. I even confirmed the cost prior to service . The service writing wrote it in and highlighted the cost. Final bill was for more. And no, it was not the sales tax amount although tax was charged based on the higher cost. Again.....false advertising. It was just the point of the matter...
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
I’ve dealt with many service department over the years
I’ve dealt with many service department over the years and you have a great service department at BOCHE. Yvonne has kept me informed on any issues my car has experienced, and it’s been a few. The explanation of the issues from Derrick and Yvonne have always been easily understood. Both top notch at what they do! They all deserve a raise ! Keep making it happen! Thanks for your help! GP
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Good quick straight to the point It was a nice friendly
Good quick straight to the point It was a nice friendly experience. They were great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Staff was friendly and helpful, brought my 08 silverado
Staff was friendly and helpful, brought my 08 silverado in for air bag recall. We don’t use it much so it wasn’t till I went to use it last Wednesday the air bag light was on.. I know if i call they will tell me to bring it in , it will be ( unrelated) to the recall fix and I will be charged a diagnostic fee..
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Great job by the team here!
Great job by the team here! They an issue with the 1st truck I picked . Instead of letting me drive off and have issue later on, they held it back. Found another truck for me , which I am picky . Beautiful truck deal and services . Thanks guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Great customer service Always pleasant and keep us
Great customer service Always pleasant and keep us updated. Smiling and very personal will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you have always been received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Scott sold my Chevy Traverse.
Scott sold my Chevy Traverse. He is very knowledgeable and answers all my questions. I would recommend him to anyone that is looking for a car. He was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
June, I loved reading this review! Happy customers are our aim, and it appears Scott really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries about your Traverse, we’re always available to help. Sincerely, Michael Dipaolo mdipaolo@dcd.auto
Scott was excellent at his job.
Scott was excellent at his job. He answered all my questions and showed my every thing I needed to know about my new vehicle. If I had friends and family that are looking to buy new cars I would send them to Scott! He's awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
June, thank you for your feedback and recommendation. It's fantastic to know that Scott was able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Michael Dipaolo mdipaolo@dcd.auto