Reviews
Michael in the service department always provides
Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Michael and the team at Mercedes-Benz of Boston consistently provide you with excellent service. Thank you for sharing your positive feedback. We look forward to seeing you next time!
Best customer care purchasing experience I aver had in my
Best customer care purchasing experience I aver had in my life! Carlos Romero recommended 100%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Alexander! We're glad you had a five-star visit! - Mercedes-Benz of Boston
I had a great experience with Albert Berisha, the
I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed for my vehicle in a clear and concise manner. His professionalism and genuine care for customers stood out, making the service process smooth and hassle-free. I appreciate his commitment to quality and customer satisfaction. Highly recommend working with him for any service needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Albert and the team at Mercedes-Benz of Boston! We're delighted to hear that his professionalism and dedication made your service visit smooth. We appreciate your recommendation, and we're here whenever you need us!
The service department is always attentive and responsive
The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i really appreciate. Shneider is the best in the servicing department and because of his service i will not bring my cars to another benz dealership to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department, especially Shneider, has earned your trust at Mercedes-Benz of Boston. It's great knowing you appreciate the honesty and attentiveness we strive for. Thank you for choosing us!
I had a fantastic experience at this dealership!
I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. The dealership itself is one of the best I’ve encountered. The waiting area is great, equipped with plenty of facilities to keep you comfortable. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alireza, we're delighted to hear about your fantastic experience with Schneider and our team at Mercedes-Benz of Boston! We appreciate your recommendation and see you again! Have a great ride!
My expectations of Schneider And Mercedes Company
My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means so much to hear you enjoyed the visit! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston
The professionalism and attentiveness Albert displayed
The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!
It’s was a great experience.
It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!
Boston MB folks always work hard on behalf of their
Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thanks for recognizing the hard work of our team at Mercedes-Benz of Boston. We appreciate your understanding and patience with any nationwide issues. Safe driving!
The Garage is comfortable for relaxing and good office
The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nirjhar, we're delighted to hear you felt at home and enjoyed our facilities here at Mercedes-Benz of Boston. Thanks for the kind words about our team! Safe travels in your perfectly maintained Mercedes!