Reviews
Schneider is an exceptional, professional young man.
Schneider is an exceptional, professional young man. He always take the time to explain and remember things going on in my life. He is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toni, it's wonderful to know that Schneider always provides such exceptional service for you here at Mercedes-Benz of Boston. Thanks for your continued support and we'll see you next time!
My service person Michael was very professional and
My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!
They took great care of my care and were very
They took great care of my care and were very accommodating with my requests. Thanks so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
the best They are very fast they do a good job 👍 good
the best They are very fast they do a good job 👍 good job los mejores
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is great to see, Danny! Thank you for being a loyal Mercedes-Benz of Boston customer!
Provide very good service would highly recommend this
Provide very good service would highly recommend this service center. People were nice with the service and everything
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Triveni! We're glad to know that you had a positive experience at our Mercedes-Benz of Boston service center. Thanks for recommending us!
I have been always impressed with service provided for my
I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their efforts to explain the nature of the service needed for my Mercedes GLK.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that you've been consistently impressed with our service over the past 13 years at Mercedes-Benz of Boston. Our team always aims to provide detailed explanations and top-notch care for your GLK. Thanks for sharing this positive feedback!
Exceptional customer service (Jimmy Maniatis is the best!
Exceptional customer service (Jimmy Maniatis is the best!) and they do excellent work on the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
I had an unusually bad experience at the dealership.
I had an unusually bad experience at the dealership. I bought my car in for a 3 hour routine service at 7:00 am. I was not able to pick up my car until late afternoon. I was not notified that it might take all day. The negligence interfered with my work day. My service manager was unavailable by phone and upon pickup. He is generally very attentive and professional. It was not a good experience for me. I look forward to receiving better service in the future.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amy, your feedback is valuable as it helps us improve our services moving forward. Please reach out at your earliest convenience so that we can discuss how best to rectify the situation and ensure a better experience in future visits. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
Albert, it was great seeing you as always.
Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in when I pull into the building. Very cordial and I always have good conversation with them… Mercedes-Benz of Boston is 2nd to none Thank you everyone Keith .M
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words!
Very good customer service and very helpful.
Very good customer service and very helpful. Would definitely recommend to all my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future.