Reviews
Working with Michael at Cityside Subaru was a fantastic
Working with Michael at Cityside Subaru was a fantastic experience. He is customer-oriented, efficient and knows everything Subaru has to offer. Michael ensured everything was taken care of promptly and provided the best customer service! Thanks, Michael for everything!
Working with Michael at Cityside Subaru was a fantastic
Working with Michael at Cityside Subaru was a fantastic experience. He is customer-oriented, efficient and knows everything Subaru has to offer. Michael ensured everything was taken care of promptly and provided the best customer service! Thanks, Michael for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff are consistently polite and so very friendly, a.
Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers.
Staff are consistently polite and so very friendly, a.
Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service and responsive for customer my car’s
Very good service and responsive for customer my car’s service will give it to Cityside in the future 👌
Very good service and responsive for customer my car’s
Very good service and responsive for customer my car’s service will give it to Cityside in the future 👌
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reliable and transparent services provided!
Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown!
Reliable and transparent services provided!
Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike D made my experience quick.
Mike D made my experience quick. I was able to transition into a 2026 and turn in my old lease.
Mike D made my experience quick.
Mike D made my experience quick. I was able to transition into a 2026 and turn in my old lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely knowledgeable about the smallest detail I might
Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area
Extremely knowledgeable about the smallest detail I might
Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I are very satisfied with Cityside Subaru.
My wife and I are very satisfied with Cityside Subaru. We reside in NYC, so buying a car in Massachusetts presented some logistical problems (mostly concerning our registering the car with the NY State DMV). The dealership staff was very helpful and creative in helping us solve these issues.
My wife and I are very satisfied with Cityside Subaru.
My wife and I are very satisfied with Cityside Subaru. We reside in NYC, so buying a car in Massachusetts presented some logistical problems (mostly concerning our registering the car with the NY State DMV). The dealership staff was very helpful and creative in helping us solve these issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car purchasing experience.
Great car purchasing experience. Everyone I spoke to was relaxed and I never felt like I was getting swindled or taken advantage of. I got a great deal and I’m very satisfied.
Great car purchasing experience.
Great car purchasing experience. Everyone I spoke to was relaxed and I never felt like I was getting swindled or taken advantage of. I got a great deal and I’m very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at this dealership was exceptional.
My experience at this dealership was exceptional. As a senior this was my first experience buying a new car as well as being new to Subaru. I appreciate young Diogo’s patient, instructive and enthusiastic guidance through the process. He listened and responded to my needs and questions without undue pressure, just enough to keep my focus on my selection. The general atmosphere at CitySide was most friendly and welcoming.
My experience at this dealership was exceptional.
My experience at this dealership was exceptional. As a senior this was my first experience buying a new car as well as being new to Subaru. I appreciate young Diogo’s patient, instructive and enthusiastic guidance through the process. He listened and responded to my needs and questions without undue pressure, just enough to keep my focus on my selection. The general atmosphere at CitySide was most friendly and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been using Cityside Subaru for 26 years.
I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that from personal experience. They are the best dealership I have ever encountered.
I have been using Cityside Subaru for 26 years.
I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that from personal experience. They are the best dealership I have ever encountered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair