Cityside Subaru

I have been a customer of Cityside since the days when the dealership was in Arlington and have always had excellent service. Mark Lidano was very helpful, understanding and really listened to our needs when we unexpectedly found ourselves needing another car. He even called to check in with me to see if I was alright. Eric, the paperwork guru, was also most helpful. Their kindness was most appreciated.

I loved the new space. I stopped going there because of parking. Nathan was the best

Mark was great. Direct and to the point. Heard our requests and concerns and followed them. Made the process extremely easy. As a first time car buyer, I felt like the process was a lot easier than I expected.

I had a wonderful experience at Cityside Subaru! Ryan Skillman was the first to greet me when I arrived, and he immediately made me feel welcome. He was friendly, approachable, and genuinely interested in helping me find the right vehicle. Ryan was patient with all of my questions and took the time to really listen to what I was looking for. I would 100% recommend working with him if you’re in the market for a new Subaru! Cityside also has a great selection of vehicles, so you’re sure to find exactly what you want. I’ve had my previous Subarus serviced here for years, and the entire team has always been so helpful, knowledgeable, and kind. It’s truly a dealership you can trust!

Nate was very helpful and kept in touch as I listed my preferences. He answered all my questions with respect and interest. He educated me on the auto's specifics---especially those needed for safe driving until I become more comfortable with a new car that has many more safeguards than my previous car. (I need to continue to study the manual.) Nate responded promptly to all my emails and gave me much information about available options, warrantees, etc. Likewise the financial adviser was helpful in answering all my questions. I chose Cityside as I had heard it was a well-respected family owned business. I was also pleased that it would provide an Uber if I ever need to leave my car there for service. (Formerly I chose Ford as I could travel there by MTA.) I love in downtown Boston and thus far would be happy to recommend Cityside to both neighbors and friends. Thank you, Nate. I am thoroughly enjoying driving my Impreza.

Have only dealt with Mike by text. Eric was knowledgeable and prompt having my paperwork ready for me to go to the ct dmv

I always feel welcome and heard at this dealership. They are not trying to just sell you a car or a service, they want to help.

The dealership personnel was for the most part very pleasant to personally deal with from phone calls to meeting employees.

Great customer-focused interactions. Mike and Mike are great ambassadors for Cityside Subaru and the Subaru organization. Will absolutely come back to them when I need to buy another car!

Fastest transaction of buying a new car, even the insurance agent had to complain he needed at least one day to take care of the new car coverage.