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Used 866-333-3778 Email Dealer
Service 866-417-2205

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Sales 12:00 PM - 4:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.4
Average based on 21 reviews
  • Helpful and listened carefully

    We have been a Cityside Subaru family for over 15 years, and I am incredibly excited to have purchased the third in a line of much- loved Outback ...


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    We have been a Cityside Subaru family for over 15 years, and I am incredibly excited to have purchased the third in a line of much- loved Outback / Legacy cars from Cityside ! Tom was very helpful and listened carefully to the things that were important to us. He was very knowledgeable about the specs of each car, and how they changed from year to year. He made sure that I understood everything about my car, and knew what to expect during each part of the sales process. John explained the financing very clearly and took time to make sure that I was completely thrilled with my purchase. We love the car! Thank you!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Close, but no cigar!

    We shopped for price with Cityside. Tom gave us a good price and were willing to fish for an exact 2016 color/trim match, but wanted us to come i...


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    We shopped for price with Cityside. Tom gave us a good price and were willing to fish for an exact 2016 color/trim match, but wanted us to come in, so I dinged them one star on that and we didn't pursue them because of that. Very polite, knowledgeable and helpful.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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  • Terrible New Car buying Experience

    We choose this dealership because of its good reviews and location. At the beginning our sales person was respectful and low pressure. After test ...


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    We choose this dealership because of its good reviews and location. At the beginning our sales person was respectful and low pressure. After test driving, we agreed upon a price, shook on it, and made an appointment the following day to sign papers. The next day we turned in our credit report, agreed on a deposit amount and handed over our credit card. After a long wait the salesman returned (without the credit card) and wrote down a number that was $1200 more than what we agreed upon and said that was what they could do. He acted as if it was perfectly normal to change the price, no explanation, no apology, no returned credit card. After arguing we were rudely told by the general sales manager to go somewhere else if we thought we could get a better deal. There was no explanation of why this happened and we were treated very, very rudely. Only after we called the general manager and explained how we were treated did we get an apology. He did not, however, offer to honor their original agreement. (Both Subaru of Wakefield and MetroWest Subaru in Natick beat their deal by a significant amount. We went with MetroWest an honest, no-pressure, family-run business).

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2016

At Cityside Subaru, our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.

"We Have the Best Price!"