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Cityside Subaru

(3,720 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 12 awards
2021 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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See all 8 vehicles from this dealership.

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Reviews

(3,720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cityside Subaru from DealerRater.

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The team at cityside subaru were very courteous,

The team at cityside subaru were very courteous, responsive, and personable. They handle children well too.

The team at cityside subaru were very courteous,

The team at cityside subaru were very courteous, responsive, and personable. They handle children well too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I've bought two cars from Cityside.

I've bought two cars from Cityside. I've found them to be professional and pleasant. They'll negotiate fairly, but they do negotiate, which means you're still buying a car from a dealer that wants to sell you stuff for as much as they can get. But they aren't jerks about it. Do your homework, go in informed, and you'll have a fine experience here.

I've bought two cars from Cityside.

I've bought two cars from Cityside. I've found them to be professional and pleasant. They'll negotiate fairly, but they do negotiate, which means you're still buying a car from a dealer that wants to sell you stuff for as much as they can get. But they aren't jerks about it. Do your homework, go in informed, and you'll have a fine experience here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Craig, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This dealership was incredibly professional.

This dealership was incredibly professional. This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my needs. I would highly recommend Nick, Michael, and CitySide Subaru!

This dealership was incredibly professional.

This dealership was incredibly professional. This was my first time getting a car in many years, and Nick was very helpful in explaining the different options and tailoring the experience to my needs. I would highly recommend Nick, Michael, and CitySide Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I have purchased new automobiles every 2-4 years since I

I have purchased new automobiles every 2-4 years since I was seventeen years old. In all my many dealings with many Sales Managers and representatives of automobiles, they have never been as pleasant as this. When a customer finds a Sales Manager, Business Manager, and Sales Consultant, who are not only truly pleasant to deal with and exceptionally attuned to the customer’s needs, they do not hesitate in returning or recommending other customers to that dealership. Due to this experience, I have received from Cityside Subaru, I will truly recommend this dealership to my friends, family and co-workers. All are true assets to your dealership. Tom D’alessandro,Sales Manager, Mr. Michael Nelson, Business Manager and Mr. Flavio Fonseca, excellent Sales Consultant. Thank you all for making this a pleasant experience. Joanne Waltham

I have purchased new automobiles every 2-4 years since I

I have purchased new automobiles every 2-4 years since I was seventeen years old. In all my many dealings with many Sales Managers and representatives of automobiles, they have never been as pleasant as this. When a customer finds a Sales Manager, Business Manager, and Sales Consultant, who are not only truly pleasant to deal with and exceptionally attuned to the customer’s needs, they do not hesitate in returning or recommending other customers to that dealership. Due to this experience, I have received from Cityside Subaru, I will truly recommend this dealership to my friends, family and co-workers. All are true assets to your dealership. Tom D’alessandro,Sales Manager, Mr. Michael Nelson, Business Manager and Mr. Flavio Fonseca, excellent Sales Consultant. Thank you all for making this a pleasant experience. Joanne Waltham

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Nick made the entire experience easy and painless.

Nick made the entire experience easy and painless. Explained all the options as well as explained the differences between brands and vehicles when I mentioned what I was comparing to outside of Subaru. Eric was great to work with as well. Again - painless process overall. Worked quickly and efficiently, but not incessant or annoyingly blowing up my phone. Both Nick and Eric made sure I knew exactly what steps I needed to take so everything would go smoothly and even reminded me of things I would need to update personally when getting a new vehicle. When I came to pick up my new Crosstrek, everyone at the dealership swung by to say hi to my pup and congratulate me on my purchase. It's the little things.

Nick made the entire experience easy and painless.

Nick made the entire experience easy and painless. Explained all the options as well as explained the differences between brands and vehicles when I mentioned what I was comparing to outside of Subaru. Eric was great to work with as well. Again - painless process overall. Worked quickly and efficiently, but not incessant or annoyingly blowing up my phone. Both Nick and Eric made sure I knew exactly what steps I needed to take so everything would go smoothly and even reminded me of things I would need to update personally when getting a new vehicle. When I came to pick up my new Crosstrek, everyone at the dealership swung by to say hi to my pup and congratulate me on my purchase. It's the little things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rio, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Best sales agent ever.

Best sales agent ever. Very good manager with great discount. Quick service and great customer service. No xxxxxxxx deals, they give you the best price on the first try unlike many other dealers.

Best sales agent ever.

Best sales agent ever. Very good manager with great discount. Quick service and great customer service. No xxxxxxxx deals, they give you the best price on the first try unlike many other dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Flavio was respectful to us, knowledgeable about

Flavio was respectful to us, knowledgeable about inventory and understood the vehicle inside and out. He was very good at going through car functions after sale.

Flavio was respectful to us, knowledgeable about

Flavio was respectful to us, knowledgeable about inventory and understood the vehicle inside and out. He was very good at going through car functions after sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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I have bought many cars over my lifetime.

I have bought many cars over my lifetime. My best experience, by far, has been with CitySide Subaru. I built the car I wanted online and they found and detailed exactly what I wanted, at a quite reasonable price. They were wonderful to deal with and I recommend them as highly as I can. I particularly want to call out Flavio Fonseca, my Product Specialist, and Michael Nelson, the Business Manager. There was never any pressure but only help. I have never been so happy with a car purchase.

I have bought many cars over my lifetime.

I have bought many cars over my lifetime. My best experience, by far, has been with CitySide Subaru. I built the car I wanted online and they found and detailed exactly what I wanted, at a quite reasonable price. They were wonderful to deal with and I recommend them as highly as I can. I particularly want to call out Flavio Fonseca, my Product Specialist, and Michael Nelson, the Business Manager. There was never any pressure but only help. I have never been so happy with a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kchance, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Consumer response

I’ll be back! Best experience and a fantastic car. School’s out for summer- Kelly

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I am new to the Subaru Family- I’ve bought many cars-

I am new to the Subaru Family- I’ve bought many cars- dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever had buying a car! I don’t think Nate or Michael tried to sell me anything. They listened- heard my- presented options- and then we negotiated a little, struck a deal - and it was done. No drama- no hard sell. I’ll be back for service of course- and I’m sure I’ll own more Subarus.

I am new to the Subaru Family- I’ve bought many cars-

I am new to the Subaru Family- I’ve bought many cars- dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever had buying a car! I don’t think Nate or Michael tried to sell me anything. They listened- heard my- presented options- and then we negotiated a little, struck a deal - and it was done. No drama- no hard sell. I’ll be back for service of course- and I’m sure I’ll own more Subarus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The folks at CitySide worked hard to be sure we

The folks at CitySide worked hard to be sure we understood every aspect of the car and the sale.

The folks at CitySide worked hard to be sure we

The folks at CitySide worked hard to be sure we understood every aspect of the car and the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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