Reviews
We had an amazing experience here. The staff were knowledgeable, attentive, and low pressure. My car quit unexpectedly, and we needed a car ASAP - the entire team worked hard to get a new car within 2 days of our test drive over a long weekend. Very helpful, very understanding, and felt like we were on the same team. Diogo and team were incredible. Highly highly recommend.
We had an amazing experience here. The staff were knowledgeable, attentive, and low pressure. My car quit unexpectedly, and we needed a car ASAP - the entire team worked hard to get a new car within 2 days of our test drive over a long weekend. Very helpful, very understanding, and felt like we were on the same team. Diogo and team were incredible. Highly highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear that Diogo and our team made your purchase process so smooth and stress-free. We’re glad we could get your new Subaru Forester to you within two days. Thanks for recommending us! Nathan White General Manager 617-826-5000 [email protected]
Salesperson (and sales manager) respected my decision to buy what I wanted and did not push me to buy something that I did not want. Even when it appeared that the dealer might not have what I wanted at the moment in its inventory, there was no pressure to buy something that the dealer did have. In the end, I was happy to buy a car from Cityside.
Salesperson (and sales manager) respected my decision to buy what I wanted and did not push me to buy something that I did not want. Even when it appeared that the dealer might not have what I wanted at the moment in its inventory, there was no pressure to buy something that the dealer did have. In the end, I was happy to buy a car from Cityside.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled you felt no pressure during your Outback purchase. Thank you for choosing your new Subaru Outback and for sharing your experience. Enjoy the drive, and we look forward to helping you again down the road. Nathan White General Manager 617-826-5000 [email protected]
I had a great experience at Cityside Subaru! Everyone was helpful and totally professional! Ralph
I had a great experience at Cityside Subaru! Everyone was helpful and totally professional! Ralph
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is pleased to have provided a smooth and professional experience. Enjoy every mile in your new Subaru Crosstrek, and let us know if you need any assistance. Thank you for sharing your feedback. Nathan White General Manager 617-826-5000 [email protected]
I had a great experience buying my 2026 Crosstrek there. We had bought an outback years ago and it remains a great dealership. Great customer service, and very helpful with getting the registration/insurance matters sorted. Tatiana was an excellent salesperson.
I had a great experience buying my 2026 Crosstrek there. We had bought an outback years ago and it remains a great dealership. Great customer service, and very helpful with getting the registration/insurance matters sorted. Tatiana was an excellent salesperson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for returning to purchase your 2026 Subaru Crosstrek Hybrid. We're pleased the team made the registration and insurance process seamless and delivered the support you expected. Enjoy every moment in your new Crosstrek. Nathan White General Manager 617-826-5000 [email protected]
Great customer service. Mark ensured I was comfortable with the Forester and that it had similar features of my previous car.
Great customer service. Mark ensured I was comfortable with the Forester and that it had similar features of my previous car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad Mark took the time to make the Subaru Forester feel familiar by matching features from your previous car. Thank you for the five-star rating and we look forward to helping with any future needs. Nathan White General Manager 617-826-5000 [email protected]
Low pressure, straightforward process, fair trade in price and good value. Ryan was a very good salesperson.
Low pressure, straightforward process, fair trade in price and good value. Ryan was a very good salesperson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear your Subaru experience was relaxed and transparent, and that the trade-in offer felt fair. It’s great to know the value met your expectations. We’ll share your praise with Ryan and look forward to helping you again. Nathan White General Manager 617-826-5000 [email protected]
Low pressure and easy buying experience. Great detail on Subaru features. Super friendly staff and the remodel of the dealership was great!! Good spaces to park and room to wait for sales, service, etc.
Low pressure and easy buying experience. Great detail on Subaru features. Super friendly staff and the remodel of the dealership was great!! Good spaces to park and room to wait for sales, service, etc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing a new Subaru Forester and sharing your feedback. We’re glad our team provided a pressure-free buying process, clear explanations of Subaru features, and that you enjoyed our refreshed facility with ample parking and comfortable waiting areas. We look forward to welcoming you back. Nathan White General Manager 617-826-5000 [email protected]
My experience leasing a car at CitySide was incredible. I had a short timeline to make a decision based on when my parents would be in town, and Mike DiFransisco was integral in helping our decision be as smooth and easy as possible. He was amazing to work with. He was patient yet thorough in explaining all the details of the car and lease, was willing to answer any and all questions we had, and ensured that we had the best experience and felt the most confident in the decision we made. Picking up my car was very easy, and communication even after the pickup was thorough to make sure I have all that I need. I 100% recommend Cityside Subaru
My experience leasing a car at CitySide was incredible. I had a short timeline to make a decision based on when my parents would be in town, and Mike DiFransisco was integral in helping our decision be as smooth and easy as possible. He was amazing to work with. He was patient yet thorough in explaining all the details of the car and lease, was willing to answer any and all questions we had, and ensured that we had the best experience and felt the most confident in the decision we made. Picking up my car was very easy, and communication even after the pickup was thorough to make sure I have all that I need. I 100% recommend Cityside Subaru
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing how Michael helped make your Crosstrek lease seamless on a tight timeline. We’re pleased that pickup and follow-up communication met your expectations. We appreciate your recommendation. Nathan White General Manager 617-826-5000 [email protected]
Mark Lidano was informative and available, and he answered all our questions thoroughly, without using pressure sales tactics.
Mark Lidano was informative and available, and he answered all our questions thoroughly, without using pressure sales tactics.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Nathan White General Manager 617-826-5000 [email protected]
Everyone is solicitous and helpful and my car always seems fine after service. But, when I pick my car up, the seat has changed - it’s too low - and the mirrors have changed. I can’t leave the dealership without spending at 5-10 minutes making my car driveable for me. I wish that whoever changes everything would put it back. Other than that I love my Subaru Crosstrek and I find the people helpful and kind.
Everyone is solicitous and helpful and my car always seems fine after service. But, when I pick my car up, the seat has changed - it’s too low - and the mirrors have changed. I can’t leave the dealership without spending at 5-10 minutes making my car driveable for me. I wish that whoever changes everything would put it back. Other than that I love my Subaru Crosstrek and I find the people helpful and kind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shirley, Thanks for sharing your experience with Cityside Subaru. We appreciate your business and hope to see you again soon! Nathan White General Manager 617-826-5000 [email protected]