Reviews
The service was Fast and efficient.
The service was Fast and efficient. It ended up being done earlier than expected. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did not have any issues with my visit.
I did not have any issues with my visit. Nice, clean waiting area and nice staff. Washed my car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the sixth VW we’ve purchased from Wellesley VW
This is the sixth VW we’ve purchased from Wellesley VW through the years. We’ve found them reliably supportive in sales and service. Andreas Becker on the sales side earns 5 stars for his trusted advice and enthusiasm finding the right car for me. The reason for only 4 stars for the dealership is because of the unsatisfactory trade-in offer. This is after the dealership sent multiple messages that they wanted to buy my previous VW that I had purchased there. Yes, they explained their “policy” but they should stand behind their product. I went to CarMax and sold my old VW for thousands of dollars more than Wellesley VW was offering.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
brought my car in for service, Karl helped me out.
brought my car in for service, Karl helped me out. Funny and wicked smart, helped me out with my service and a repair I didn't know I needed but was safety related front end pulling to the right ended up being an issue with the front suspension. Karl took care of me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrific experience!
Terrific experience! Arthur was friendly, polite and knowledgeable. The process was ten times easier than I expected. Absolutely love the car! Great deal, great people. Such a refreshing experience! I thought I was going to have to go through a whole nightmare of searching. Literally the easiest car I ever bought! Go there and ask for Arthur! 😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for servicing my car.
Thank you for servicing my car. I am always happy with the service I receive at this location
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just bought a used Tigan, Great service from Jens, who
Just bought a used Tigan, Great service from Jens, who was informative, helpful and honest, without any of the usual xx that is common at many other dealers
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I liked the personal touch of the customer service.
I liked the personal touch of the customer service. Nice staff members and always looking to provide best service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first visit to the Wellesley VW service
This was my first visit to the Wellesley VW service department and the service was excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone from the service department to sales and finance
Everyone from the service department to sales and finance were very helpful and accommodating. It was an easy process to do business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

 
         
           
           
           
           
       
           
           
           
           
           
           
           
           
           
          