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Wellesley Volkswagen

(4,989 reviews)
Visit Wellesley Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 983-9609 (866) 983-9609
Used (781) 489-3319 (781) 489-3319
Service (781) 489-3317 (781) 489-3317

Reviews

(4,989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wellesley Volkswagen from DealerRater.

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The service was Fast and efficient.

The service was Fast and efficient. It ended up being done earlier than expected. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I did not have any issues with my visit.

I did not have any issues with my visit. Nice, clean waiting area and nice staff. Washed my car for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is the sixth VW we’ve purchased from Wellesley VW

This is the sixth VW we’ve purchased from Wellesley VW through the years. We’ve found them reliably supportive in sales and service. Andreas Becker on the sales side earns 5 stars for his trusted advice and enthusiasm finding the right car for me. The reason for only 4 stars for the dealership is because of the unsatisfactory trade-in offer. This is after the dealership sent multiple messages that they wanted to buy my previous VW that I had purchased there. Yes, they explained their “policy” but they should stand behind their product. I went to CarMax and sold my old VW for thousands of dollars more than Wellesley VW was offering.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

brought my car in for service, Karl helped me out.

brought my car in for service, Karl helped me out. Funny and wicked smart, helped me out with my service and a repair I didn't know I needed but was safety related front end pulling to the right ended up being an issue with the front suspension. Karl took care of me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Terrific experience!

Terrific experience! Arthur was friendly, polite and knowledgeable. The process was ten times easier than I expected. Absolutely love the car! Great deal, great people. Such a refreshing experience! I thought I was going to have to go through a whole nightmare of searching. Literally the easiest car I ever bought! Go there and ask for Arthur! 😊

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for servicing my car.

Thank you for servicing my car. I am always happy with the service I receive at this location

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just bought a used Tigan, Great service from Jens, who

Just bought a used Tigan, Great service from Jens, who was informative, helpful and honest, without any of the usual xx that is common at many other dealers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I liked the personal touch of the customer service.

I liked the personal touch of the customer service. Nice staff members and always looking to provide best service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was my first visit to the Wellesley VW service

This was my first visit to the Wellesley VW service department and the service was excellent.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone from the service department to sales and finance

Everyone from the service department to sales and finance were very helpful and accommodating. It was an easy process to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.