Reviews
It's just good, everyone is actually helpful, the prices (with coupons) are not so outlandish that it makes everything else suspect
It's just good, everyone is actually helpful, the prices (with coupons) are not so outlandish that it makes everything else suspect
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re glad our service team was helpful and that the pricing with coupons felt fair for the service on your Volkswagen Atlas.
Great service. They got to my car quickly despite being understaffed that day. They're all terrific.
Great service. They got to my car quickly despite being understaffed that day. They're all terrific.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could service your Volkswagen ID.4 promptly, even on an understaffed day. Your kind words mean a lot to our service department.
My entire experience at Wellelsey VW was great! Mike was my service advisor and he offered great advise as far as additional services needed.
My entire experience at Wellelsey VW was great! Mike was my service advisor and he offered great advise as far as additional services needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your noting Mike’s attentive advice on additional services highlights how our service department aims to keep your Beetle in top shape. Hearing that your entire visit was great means a lot to our team.
Drew deserves a raise. he is a peach. very customer friendly, efficient, etc etc. Is this 15 words yet?
Drew deserves a raise. he is a peach. very customer friendly, efficient, etc etc. Is this 15 words yet?
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for Drew’s friendly and efficient service on your Volkswagen Tiguan highlights the level of care our team aims to deliver. Knowing his efforts made your visit so positive means a lot to our service department.
Had a great experience at Wellesley VW, especially working with Jens. Everything was so seamless and I'm very satisfied with my purchase.
Had a great experience at Wellesley VW, especially working with Jens. Everything was so seamless and I'm very satisfied with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that working with Jens made the purchase of your Tiguan feel seamless. Knowing you’re very satisfied with your purchase means a lot to our team.
Had a great experience at Wellesley VW, especially working with Jens. Everything was so seamless and I'm very satisfied with my purchase.
Had a great experience at Wellesley VW, especially working with Jens. Everything was so seamless and I'm very satisfied with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hearing that your purchase of a used Volkswagen Tiguan felt seamless and left you very satisfied means a lot to our team. Jens is grateful he could guide you through every step.
Excellent experience with Wellesley VW. We were looking for a new ID.4. My husband interacted with their website and found a AWD xxxxxxPlus (I believed these were only available in Europe). We scheduled a test drive online and were immediately responded to, they worked around our schedule. Jens was amazing to work with, he was very knowledgable of the current EV climate in the US and worked with us for downpayment, trade in (of the 2023 AWD Pro S) and financing. Wellesley VW beat what we thought was our best interest rate from our lender. The overall experience was pleasant and enjoyable (two words I do not often associate with car buying). We are very happy with our choice of car and dealer, we will begin the market for a new gas powered vehicle in 2027 and will be back at Wellesley VW again for sure!
Excellent experience with Wellesley VW. We were looking for a new ID.4. My husband interacted with their website and found a AWD xxxxxxPlus (I believed these were only available in Europe). We scheduled a test drive online and were immediately responded to, they worked around our schedule. Jens was amazing to work with, he was very knowledgable of the current EV climate in the US and worked with us for downpayment, trade in (of the 2023 AWD Pro S) and financing. Wellesley VW beat what we thought was our best interest rate from our lender. The overall experience was pleasant and enjoyable (two words I do not often associate with car buying). We are very happy with our choice of car and dealer, we will begin the market for a new gas powered vehicle in 2027 and will be back at Wellesley VW again for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that we beat your lender’s rate and handled your trade-in smoothly is rewarding. Jens enjoyed sharing his EV expertise and helping with the details of your ID.4 purchase. Your five-star rating and kind words mean a great deal to our team.
While traveling in Massachusetts this past Saturday, my husband’s Beetle had the brake fluid warning light come on, leaving us more than six hours from home and understandably concerned. Thankfully, we were able to bring it to Wellesley Volkswagen, where Drew and his service team went above and beyond to help. Even though they were closing in an hour, they quickly diagnosed and fixed the issue. We’re incredibly grateful to Drew and the Wellesley Volkswagen team for their kindness, professionalism, and willingness to help when we needed it most!
While traveling in Massachusetts this past Saturday, my husband’s Beetle had the brake fluid warning light come on, leaving us more than six hours from home and understandably concerned. Thankfully, we were able to bring it to Wellesley Volkswagen, where Drew and his service team went above and beyond to help. Even though they were closing in an hour, they quickly diagnosed and fixed the issue. We’re incredibly grateful to Drew and the Wellesley Volkswagen team for their kindness, professionalism, and willingness to help when we needed it most!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing you found Drew and our team’s quick diagnosis and repair so helpful means a lot to us. We’re pleased we could help get your Beetle back on the road safely when you needed it most.
Excellent attention to detail and responsiveness. Good explanations and willingness to check things out that might be uncommon.
Excellent attention to detail and responsiveness. Good explanations and willingness to check things out that might be uncommon.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Volkswagen Taos included the thorough attention and clear explanations you valued. Knowing you felt comfortable with our responsiveness and willingness to explore uncommon issues means a lot to our service team.
Professional, detailed explanation about the process and car operation,and excellent customer service following up.
Professional, detailed explanation about the process and car operation,and excellent customer service following up.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowing that our step-by-step overview of the process and car operation met your expectations is rewarding. We’re glad our follow-up support made you feel confident with your new Volkswagen Atlas Cross Sport.