Reviews
Write a reviewNot even worth it to explain how bad that experience was.
Not even worth it to explain how bad that experience was. Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've owned having been VWs. I was lied to, gas lit, and the repair was so bad/ineffective that the insurance successfully clawed back the money. I don't know what happened to Wellesley VW, but I'm done.
Not even worth it to explain how bad that experience was.
Not even worth it to explain how bad that experience was. Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've owned having been VWs. I was lied to, gas lit, and the repair was so bad/ineffective that the insurance successfully clawed back the money. I don't know what happened to Wellesley VW, but I'm done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Drew makes the entire service experience a great time for
Drew makes the entire service experience a great time for me and my Golf. He is a VW professionall.
Drew makes the entire service experience a great time for
Drew makes the entire service experience a great time for me and my Golf. He is a VW professionall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always take my car in to these guys, and ladies,
I always take my car in to these guys, and ladies, because they are helpful, knowledgeable, and very well trained in doing the work I need to be done on my car. Pricing is reasonable and they even provided me a loaner vehicle for the week. I am a customer here for the last 13 years and plan to remain.
I always take my car in to these guys, and ladies,
I always take my car in to these guys, and ladies, because they are helpful, knowledgeable, and very well trained in doing the work I need to be done on my car. Pricing is reasonable and they even provided me a loaner vehicle for the week. I am a customer here for the last 13 years and plan to remain.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate how informative and efficient the service
I appreciate how informative and efficient the service was at Wellesley VW! They’ve helped me with both big (brakes) and small (antifreeze) issues over the past few years.
I appreciate how informative and efficient the service
I appreciate how informative and efficient the service was at Wellesley VW! They’ve helped me with both big (brakes) and small (antifreeze) issues over the past few years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
My experience at the Wellesley VW dealership was excellent. This is our second lease and Jens Albrecht made the process absolutely seamless for us. Our desired vehicle was located, delivered and registered according to the timeline that was promised. All we had to do was pick up the vehicle. We highly recommend contacting Jens Albrecht at Wellesley VW.
Excellent service
My experience at the Wellesley VW dealership was excellent. This is our second lease and Jens Albrecht made the process absolutely seamless for us. Our desired vehicle was located, delivered and registered according to the timeline that was promised. All we had to do was pick up the vehicle. We highly recommend contacting Jens Albrecht at Wellesley VW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department.
Great service department. Drew was excellent as always. Will definitely come back when the next service is due.
Great service department.
Great service department. Drew was excellent as always. Will definitely come back when the next service is due.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was happy with my new car experience with Wellsley VW
I was happy with my new car experience with Wellsley VW in the past and was going for the same experience again.
I was happy with my new car experience with Wellsley VW
I was happy with my new car experience with Wellsley VW in the past and was going for the same experience again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin was extremely knowledgable about all VW models and
Kevin was extremely knowledgable about all VW models and made the purchasing process as easy as possible. I highly recommend him and Wellesley VW!
Kevin was extremely knowledgable about all VW models and
Kevin was extremely knowledgable about all VW models and made the purchasing process as easy as possible. I highly recommend him and Wellesley VW!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, was updated all along the way!
Great service, was updated all along the way! Thank you again Sam! I always appreciate your personal touch.
Great service, was updated all along the way!
Great service, was updated all along the way! Thank you again Sam! I always appreciate your personal touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam is always knowledgeable, approachable, and keeps us
Sam is always knowledgeable, approachable, and keeps us up to date every step of the way.
Sam is always knowledgeable, approachable, and keeps us
Sam is always knowledgeable, approachable, and keeps us up to date every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair