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Wellesley Volkswagen

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Wellesley Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2002

At Wellesley Volkswagen, our highly trained sales staff has earned an excellent reputation with their many years of serv

...

ice and commitment. Our goal is to make sure that each one of our customers receives the same, quality service that we have built our reputation on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts customer service speak for itself.

"Friendly, Fair, Easy to work with. Come find out for yourself how easy it is to do business with us!"

Service

Tire Rotation

$23.75 and up*

Wheel Balance

$62.5 and up*

Oil, Filter Change

$39.95 and up*

Wheel Alignment (RWD)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1744 lifetime reviews. Includes reviews of Wellesley Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    I had an excellent experience at Wellesley Volkswagen. I worked with Jens Albrecht and couldn’t have asked for a better Consultant. He was very attentive... and worked efficiently to find what I was looking for. Jens is extremely knowledgable and great with communication. The leasing process was quick and seamless. I’m very happy with my 2019 Tiguan. I would confidently work with Jens and Wellesley VW again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jens Albrecht

    Sales Consultant

    (5.0) 220 reviews

  • 5.0 out of 5
    December 6, 2019

    Kevin helped us in the purchase of an Atlas. No pressure sales experience, and very knowledgable. He took us through the controls and on a couple of... road tests.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Meghan Murphy

    Business Development Specialist

    (5.0) 11 reviews

    Kevin Mullin

    Sales and Leasing Consultant

    (5.0) 78 reviews

  • June 14, 2018

    Smooth easy process. They were helpful and informative throughout the search for my vehicle. The test drive course was long so I could get a good feel... of the car

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    As an out of state customer searching for the perfect Golf TDI, I had contacted several dealerships within a 300 mile radius from me that had some in inventory.... Wellesley VW was by far the most welcoming and transparent from start to finish. I had initially spoke to Meghan in internet sales who was kind enough to pull the car into a well lit service bay on a cold, rainy day to send me additional photos. When I had mentioned another dealer I had spoke to tried to add in a $1,400 ‘reconditioning fee’ on top of the listed price to get the TDI’s road ready again, she was just as shocked as I was and explained that that is not the case at Wellesley. She was transparent with me about pricing, didn’t try to rush me off the phone and made me feel comfortable to make the 2.5 hour drive to come see the car at the weekend. Upon my arrival, I was greeted cordially by Andreas Becker who had the car pulled up front for me ready to test drive. Andreas, who is a German expat, myself and my girlfriend, who is fluent in German hit it off immediately, trading travel stories about our adventures in both Germany and the US. Talking to Andreas was like catching up with a long-lost friend we hadn’t seen in years. He allowed me to take the car on an extended test drive to ensure I felt fully comfortable with it, explaining all of the benefits of purchasing a certified TDI. Arriving back at the dealer, I explained I had wanted to make the purchase, and my down payment would be dependent on how good of a rate I could get. Andreas asked what I would feel comfortable paying and proceeded to talk to Rami, the Finance Director bringing back good news that they would be able to get me the deal I had wanted: no games, no playing hard-ball, no slick negotiating tactics. While we waited for Rami to finish with another customer, Andreas brought us some pizza to keep our stomachs happy while we waited which was a pleasant surprise. As we chatted more and got to know Andreas, I knew we had made the right decision to come to Wellesley. Rami was also a great guy to talk to as we buttoned up the financing part of the transaction. Buying out of state in Massachusetts, you are not able to get temporary plates to drive the car home, so we arranged to meet at a Connecticut DMV to take care of registration. Andreas took time out of his day, when he could have been making sales, to drive my new car down to me so I didn’t have to make a trip back to the dealership. This personal touch was well noted when he could have sent a runner down to take care of this instead. We plan to stay in contact in the future and attend some events with him at his German club long after the sale! I could not be happier with my decision to buy from Wellesley VW – they are welcoming, transparent, personable, respectful, and treat the customer like an old friend. It is well worth the trip for anyone out of state or further away in Mass to come here. I will definitely buy all of my future VW’s here.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andreas Becker

    Sales and Leasing Consultant

    (5.0) 49 reviews

    Meghan Murphy

    Business Development Specialist

    (5.0) 11 reviews

  • 5.0 out of 5
    December 5, 2019

    As an out of state customer searching for the perfect Golf TDI, I had contacted several dealerships within a 300 mile radius from me that had some in inventory.... Wellesley VW was by far the most welcoming and transparent from start to finish. I had initially spoke to Meghan in internet sales who was kind enough to pull the car into a well lit service bay on a cold, rainy day to send me additional photos. When I had mentioned another dealer I had spoke to tried to add in a $1,400 'reconditioning fee' on top of the listed price to get the TDI's road ready again, she was just as shocked as I was and explained that that is not the case at Wellesley. She was transparent with me about pricing, didn't try to rush me off the phone and made me feel comfortable to make the 2.5 hour drive to come see the car at the weekend. Upon my arrival, I was greeted cordially by Andreas Becker who had the car pulled up front for me ready to test drive. Andreas, who is a German expat, myself and my girlfriend, who is fluent in German hit it off immediately, trading travel stories about our adventures in both Germany and the US. Talking to Andreas was like catching up with a long-lost friend we hadn't seen in years. He allowed me to take the car on an extended test drive to ensure I felt fully comfortable with it, explaining all of the benefits of purchasing a certified TDI. Arriving back at the dealer, I explained I had wanted to make the purchase, and my down payment would be dependent on how good of a rate I could get. Andreas asked what I would feel comfortable paying and proceeded to talk to Rami, the Finance Director bringing back good news that they would be able to get me the deal I had wanted: no games, no playing hard-ball, no slick negotiating tactics. While we waited for Rami to finish with another customer, Andreas brought us some pizza to keep our stomachs happy while we waited which was a pleasant surprise. As we chatted more and got to know Andreas, I knew we had made the right decision to come to Wellesley. Rami was also a great guy to talk to as we buttoned up the financing part of the transaction. Buying out of state in Massachusetts, you are not able to get temporary plates to drive the car home, so we arranged to meet at a Connecticut DMV to take care of registration. Andreas took time out of his day, when he could have been making sales, to drive my new car down to me so I didn't have to make a trip back to the dealership. This personal touch was well noted when he could have sent a runner down to take care of this instead. We plan to stay in contact in the future and attend some events with him at his German club long after the sale! I could not be happier with my decision to buy from Wellesley VW - they are welcoming, transparent, personable, respectful, and treat the customer like an old friend. It is well worth the trip for anyone out of state or further away in Mass to come here. I will definitely buy all of my future VW's here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andreas Becker

    Sales and Leasing Consultant

    (5.0) 49 reviews

    Meghan Murphy

    Business Development Specialist

    (5.0) 11 reviews

  • 5.0 out of 5
    December 2, 2019

    In looking for a used Lexus, I worked with a few different dealerships. Most of the dealerships were not upfront regarding negotiations and pulled fast... ones. I worked with Jens Albrecht at Wellesley VW. He was honest and straightforward. It was a pleasure to deal with him. I highly recommend Jens and Wellesley VW. I'm very pleased both with the car and with Jens and his dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jens Albrecht

    Sales Consultant

    (5.0) 220 reviews

  • 5.0 out of 5
    December 2, 2019

    Wellesley Volkswagen was the first dealership I went to, but the one Lexus they had was not my first choice. In looking for a used Lexus I dealt with... several dealerships which were not honest to deal with and pulled fast tricks. At Wellesley VW, I worked with Jens Albrecht and his sales managers. Jens was honest and straightforward to negotiate with. I ended up buying the car from him and I have been very pleased both with the car and with negotiating with him and the sales manager.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jens Albrecht

    Sales Consultant

    (5.0) 220 reviews

  • 5.0 out of 5
    December 1, 2019

    My husband and I bought a 2019 Tiguan and had a really good experience there. Our contact Marc was helpful, knowledgeable and never pushy. The whole process... was painless

    Not Applicable
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    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Schoenhammer

    Sales and Leasing Consultant

    (5.0) 105 reviews

  • 5.0 out of 5
    December 1, 2019

    My husband and I bought a 2019 Tiguan and had a really good experience there. Our contact Marc was helpful, knowledgeable and never pushy. The whole process... was painless

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Schoenhammer

    Sales and Leasing Consultant

    (5.0) 105 reviews

  • 5.0 out of 5
    December 1, 2019

    We had a geat experience purchasing a pre-owned car! We placed an online request for a test drive, and got pompt reply with all important information.... Eric, our sales person was friendly, professional and knowledgeable. Overall a great experience.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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