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Wellesley Volkswagen

(4,985 reviews)
Visit Wellesley Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 983-9609 (866) 983-9609
Used (781) 489-3319 (781) 489-3319
Service (781) 489-3317 (781) 489-3317

Reviews

(4,985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wellesley Volkswagen from DealerRater.

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Andreas was the best.

Andreas was the best. Easy to work with. No pressure. What I like started months ago and decided to buy now with no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am happy with my ID4.

I am happy with my ID4. The salesperson was courteous and tried to explain the features of the car. Unfortunately I am 96 years old and can only absorb a few facts at a time. As I continue to drive the car, I am using more of the features that are available with this car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love having my car services at Wellesley Volkswagen.

Love having my car services at Wellesley Volkswagen. My service was quick and on time, they have a lovely waiting area with free snacks, water and wifi, and the service reps were very polite and present. It's also located in a great area with lots of restaurants and shops.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Helpful staff

Bought a new Id4 and Jens was able to guide me through the process. He explained various rebates, the best approach of charging, answered my questions. Additionally, he spent time on day of delivery to review the electronics and is available for follow-up questions. He’s honest and straightforward, a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I love this Wellesley Volkswagen dealer,every one is very

I love this Wellesley Volkswagen dealer,every one is very nice Paul and Jen are the best, very helpful specially Jen I call him anytime if I have a question he is there for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Drew was extremely helpful in explaining the required

Drew was extremely helpful in explaining the required service my car needed and gave me an accurate range for cost and time of completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent customer service - from start to finish!

Excellent customer service - from start to finish! Highly recommend Wellesley VW. Easy to schedule appointment in-line, friendly, courteous, professional staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A+ outfit!!

The people at Wellesley VW were all great to work with. Andreas was a most excellent sales consultant providing knowledgeable, straightforward answers to all my questions. Transportation provided from Cape Cod to Wellesley by Don F. was on time, friendly, and safe driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jens did a great job in explaining and going over

Jens did a great job in explaining and going over everything I had no problem leasing car from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wellesley VW

Mike Eustace was a pleasure to deal with at Wellesley VW. He provided us with all of the useful information and even sent links to useful videos highlighting under appreciated features of the car. He was well organized and the pickup process was smooth and well orchestrated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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