Reviews
Andreas was the best.
Andreas was the best. Easy to work with. No pressure. What I like started months ago and decided to buy now with no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy with my ID4.
I am happy with my ID4. The salesperson was courteous and tried to explain the features of the car. Unfortunately I am 96 years old and can only absorb a few facts at a time. As I continue to drive the car, I am using more of the features that are available with this car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Love having my car services at Wellesley Volkswagen.
Love having my car services at Wellesley Volkswagen. My service was quick and on time, they have a lovely waiting area with free snacks, water and wifi, and the service reps were very polite and present. It's also located in a great area with lots of restaurants and shops.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful staff
Bought a new Id4 and Jens was able to guide me through the process. He explained various rebates, the best approach of charging, answered my questions. Additionally, he spent time on day of delivery to review the electronics and is available for follow-up questions. He’s honest and straightforward, a pleasure to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love this Wellesley Volkswagen dealer,every one is very
I love this Wellesley Volkswagen dealer,every one is very nice Paul and Jen are the best, very helpful specially Jen I call him anytime if I have a question he is there for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drew was extremely helpful in explaining the required
Drew was extremely helpful in explaining the required service my car needed and gave me an accurate range for cost and time of completion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service - from start to finish!
Excellent customer service - from start to finish! Highly recommend Wellesley VW. Easy to schedule appointment in-line, friendly, courteous, professional staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A+ outfit!!
The people at Wellesley VW were all great to work with. Andreas was a most excellent sales consultant providing knowledgeable, straightforward answers to all my questions. Transportation provided from Cape Cod to Wellesley by Don F. was on time, friendly, and safe driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jens did a great job in explaining and going over
Jens did a great job in explaining and going over everything I had no problem leasing car from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wellesley VW
Mike Eustace was a pleasure to deal with at Wellesley VW. He provided us with all of the useful information and even sent links to useful videos highlighting under appreciated features of the car. He was well organized and the pickup process was smooth and well orchestrated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
