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Good Brothers Dodge & Ram

(597 reviews)
Visit Good Brothers Dodge & Ram
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (781) 767-7064 (781) 767-7064
Used (781) 767-7851 (781) 767-7851
Service (781) 767-7127 (781) 767-7127

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Good Brothers Dodge & Ram from DealerRater.

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awsome

i had a stroke in december but started my ram every week althiugh i couldn't drive. last week i went to start it(the ram) and it wouldn't start ,not even a clicking sound.i called good brothers service and explained the situation to them. they came out ,got the truck started, and took it back to the dealership and diagonsed the problem, ordered the parts and repaired it and returned it to my house.thanks for an awesome job well done! your loyal costemer forever! dennis bailey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No better service anywhere.

If you are in need of a new vehicle, you will not need to shop around after you get to Good Brothers Dodge. Plenty to pick from and the friendliest people you will ever deal with. Great service department, with personnel that treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dodge Grand Caravan

They were sooo flexible and helpful...it was a pleasure to work with them 🙏. Excellent people and very professional 😍. Also their service department made it easy to turn in my rental which was a huge help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

This is a great dealership. No stuffy suits. Shawn barker was my sales rep. He replied to all my e mails quickly. Never pressured me about anything. What he told me in e mail is what it was . No changes or double talk when i walked into the dealership. I went there 3 diffent times just to look he took the time to show me what i wanted. Jack the buisness manager was great also went over all the paperwork . Informed me of other things but nit trying to over sell me on extea stuff that i wasnt interested in. Plus they had a really good price and there dealer fees are very low compared to others ive seen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Ram 1500 Big horn

The redesigned 2019 Ram is a really nice truck, this recent ram is my third one..few things I noticed when comparing to my 2016 ram is the ride is not as good, takes the bumps in the road a little harder, the sound system is inadequate, poor quality sound for such a nice truck, and the graphics on the screen are not as easy to read, when receiving a call or making a call the name of the person and other wording is very small.. thx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Straightforward and upfront

I don’t like to waste my time or others. Being straightforward and upfront can clear a path for a purchase or not, and the men that I’d dealt with were both. Much enjoyed my return visit because I’ve been coming to them for over ten years for purchasing and leasing. Strongly recommend this dealership that is family run.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied with work but Confused by charges.

I was confused when I picked up vehicle I noticed a charge of 129.95 for 4wheel alignment even though there was. a 99.95 special advertised on service counter. Otherwise all concerns were addressed and resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Work But Took Much Too Long

Repairs took much longer than told. Promised for Tuesday not completed until Friday. There was a holiday but still. Parts weren't on hand and took their time ordering them. Will consider other repair shops in the future.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A few good men in a industry that needs for guys like them

Pat, George, and Jack were outstanding! No high pressure tactics which I appreciated. Knowledgeable about their product. I feel I got a fair deal. This is the first time I have leased from dodge. The leasing process was easy and fun while working with these gentlemen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stopping in for emergency service

I was recently informed by a fellow driver on July 4th that 3 out of my 4 back brake lights were out. I decided to stop on July 5 to see if they had time to fit me in as I was afraid it was A: dangerous B ticket worthy. The serve leader on was excellent squeezed me in with a minimal wait and outstanding low price to keep me safe!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.