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Toyota of Braintree

(5,689 reviews)
Visit Toyota of Braintree
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Reviews

(5,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

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Professional

I had come to Toyota in search of something that would fit my price range. Joe took all of that into consideration and in a matter of 24 hours, got me into a new car. I couldn’t be happier about how professional he was and how everyone made the process simple for me. Thankyou joe and everyone at Toyota !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

John was very helpful and explained everything about the car we needed to know. The car was there and ready when promised. I have dealt with this dealership before and once again was not disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Overall great experience

Being a female, I was dreading going to buy a car when my Rav4 was headed towards the end of its lifespan . I typically hate everything about the whole process. I was pleasantly surprised when Joe was not the typical pushy condescending sales man. He made the whole process easy and fun ... we test drove what we wanted and he worked out the numbers to make it happen. And when I picked up the car, he explained how everything worked. Sunny was also extremely easy to work with. He took the time to explain everything thoroughly when it was a bit overwhelming for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Enjoyable transaction

Emmanuel and Brian were very informative and couldn’t have been more professional and helpful. Bob was less so, but that is expected... just kidding. Bob was impressive, unlike his hockey skills. Overall, I wasn’t looking forward to the transaction but in the end it was seemless and enjoyable. Thanks! Kevin Duggan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership I ever had!

Just bought my new car here! Which end up having the best buying experience ever! The price is fairly cheap and quality is good. Unlike other dealership they didn't push me to make a suggestion, instead they stand in my shoes and give me good advices on finding the car best suit me. I really appreciate their patients and friendly service which make me enjoy buying the car from them. Will recommend them to others due to their professional and friendly attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a new vehicle

I purchased a vehicle from Benson Onwuamaebu and he was amazing. He made it so easy and explained everything to me!!! This is my second car I purchased from him and I am sending everyone I know to him!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic !!!

Enmanuell Hernandez was Great,was able to answer any questions I had, We did a walk around the Tacoma I was interested in,went on a test drive,and explained all the neat stuff the truck came with,Thank you, :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Very happy with the sales and service. John Agustave was very helpful in the leasing of my newer RAV4. Service department is great. This is the 3rd time leasing a vehicle here. Loving the new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience .

It was great experience I had at the Braintree dealership. I am very happy with leasing again and never would go back to owning . Leasing works very well for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best Car Buying Experience EVER!

This was the best car buying experience I have ever had. Shane is the best salesman I have ever had the pleasure of working with. No BS, both Shane and Bob were straight shooters, I was upfront with them and they told me what they could and couldn’t do and we were able to make a deal. I visited 3 other dealships and they didn’t even come close to the experience I had with Shane and Braintree Toyota. Let me save you the time, don’t bother running around to other dealships (like I did) just go straight to Braintree Toyota and ask for Shane! Shame is one of the only salesmen that can pull off pink too!! But seriously learn from my experience and all the dealers I went to and call Shane, it will save you a lot of time and money and will be the best car buying experience you will have. Thanks Shane, Bob and the entire Braintree Toyota Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.