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Toyota of Braintree

(5,658 reviews)
Visit Toyota of Braintree
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Reviews

(5,658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

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Professional and friendly.

Professional and friendly. Nice clean environment, great place to shop for new and use car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

This was the best car buying experience I have ever had!

This was the best car buying experience I have ever had! Carlos was amazing! Helpful, courteous, personable and knowledgeable!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

I have been coming here for years, just got my fourth

I have been coming here for years, just got my fourth lease, and I’ll probably be coming back for many more. The employees are always very friendly and helpful and I always leave feeling like I got the best deal possible.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Of all the dealerships I have bought new vehicles from

Of all the dealerships I have bought new vehicles from over the years, Toyota of Braintree rates the best. The process for buying my new Tacoma was enjoyable. The staff members I dealt with, Bob Keough, Sinuo Zhu, and Fred Zeiba, were friendly, helpful, knowledgeable, and professional. I was treated fairly and never felt pressured to make a decision I would regret.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Very pleasant experience with the salesman and

Very pleasant experience with the salesman and dealership- 6th car that we have purchased from this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with your salesperson to be a positive one. Please don't hesitate to reach out if you need anything else

Greatest service ever!

Greatest service ever! Best customer service Perfect! Friendly environment Idalia was very helpful and so was Max and Sunny You guys have a 5 star team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Idalia and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Consumer response

Perfect! Friendly environment Idalia was very helpful and so was Max and Sunny You guys have a 5 star team!

Consumer response

Perfect! Friendly environment Idalia was very helpful and so was Max and Sunny You guys have a 5 star team!

Staff was helpful and knowledgeable.

Staff was helpful and knowledgeable. They had the cars we were interested in. We were very impressed with their flexibility.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer

I had such a great team.

I had such a great team. I cannot had a better experience. They worked hard to find the vehicle I was comfortable with and the best loan rate I could dreamt of. Thank you!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it went well and truly appreciate your feedback! Thank you for sharing your experience with us!

The best dealership I have ever visited.

The best dealership I have ever visited. I bought a car yesterday and I was truly delighted. The service is exceptional, the attention is incredibly good. I invite anyone who wants to buy a vehicle to visit this place. Highly recommended! 💯😍

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Toyota of Braintree. It's great to hear that our staff was able to assist you and that you had such a positive experience.

Smooth and stress free experience with Emmanuel.

Smooth and stress free experience with Emmanuel. Have been buying from this dealership since 1993.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for your kind words for Emmanuel and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.