Reviews
Best Ever!!
I had the best experience at Silko Honda in Raynham mostly because I had an outstanding salesman named Juan Mejia. He I went above and beyond to make my purchase a very enjoyable one. I would highly recommend that you see him and only go to Silko Honda in Raynham. The others that work there are great too, very helpful. No pressure, no stress just a great deal with great people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unexpected Surprise!
June 2015 My experience at Silko Honda I had all the fears of going to a car dealership...what's more low on the funds. So you can imagine my surprise, at being received by a warm and non-aggressive young man, willingly offering assistance Mr. Juan Mejia. He was kind and very patient. Never making me feel pressured. He stayed calm and clear at all times, which gave me reassurance that he truly wanted to help me find a car that was going to work for me and my pocketbook. Juan knew exactly what to show me so there was no need to go through the looking at many cars that were not in my price range. This too was a great relief. My car buying experience was made to be very enjoyable by Juan's patience and kindness and sincerity. I will now and in the future recommend this young man that in opinion gave car dealers a good name. Not to be forgotten was also our finance experience with Maria Carvalho She was friendly and professional and got us the best possible rate on our loan. When we left we felt like we were family. We ended our experience with Juan as well as Maria in a great big group hug! Now that's a dealership! CFSilva
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
It was all around an awesome experience. Super friendly staff and were very willing to negotiate. Not one complaint all the way from the second I walked in to the moment I left the lot on my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest Car Buying Experience Ever
My old Suzuki Esteem had finally give out after 15 years of faithful service and I needed a new car. A friend recommended Silko and I could not be happier. We went in with our needs and they were extremely attentive and helpful. More importantly they were not pushy. We got the car that we needed at the price we needed. It was a fantastic experience from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Juan
I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer service. He even came to pick me up at my home. I was very pleased and appreciative and will definitely refer this place to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I feel like was lied to and taken advantage of
I was looking for a vehicle and my fiance suggested that I go to Silko Honda. She told me about the 0 down Gas and go. I was floored so went there. The salesman Mike Mullen greeted me and got all my info and ran my credit and that when the first blow came. The Gas and Go is for people with tier 1 credit. I was also told that when they run you credit to find a finance company that it doesnt affect my credit score. Silko lied to me again. After doing some research because my credit score dropped 27 points!! When a car dealer tries to get you a finance company they run your credit multiple times until they find one that will approve you. This is called a soft inquiry. Each times they run your credit it deducts a point off your credit score. They ran my credit 27 times to 27 lenders! So if your credit is not perfect be prepared for the shaft. Then the salesman ask me what car I wanted I told him the civic. Again, that wasn't a option because of my credit. So I picked a 2010 Toyota Camry for ten grand. 268 a month for six years. That is comes to twenty grand and change. Are you kindin. They also said I need a co signer. I waited there for three hour for nothing. I was not happy. I gave them a 300 dollar down payment the day before and I wanted it back after Mike told me I wouldn't get financing anywhere else. After the sales manager toss my check for the three hundred in my face I went to Auto Drive One in West Bridgewater and got a great deal. I am so happy now. Don't go to Silko they will lie to you and rip you off. If they did it to me what is stopping them from doing it to you. Make sure you do your homework and shop around.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear cataldojr, Thank you for taking the time to tell us about your experience with us. I regret that you were not satisfied with the performance of our team. In regards to the damage claim on your credit report, generally speaking, multiple credit inquiries in a short period of time can lower a credit score, but the developers of the FICO score account for the fact that people often "shop around" when it comes to auto and mortgage finance. These types of inquiries will be considered as “one inquiry” when they appear close in time. FICO Scores typically treats all auto loan inquires as “one inquiry,” provided that the inquiries are made in a 30 day period. (Note, an older formula used by FICO was based upon a 14 day shopping period.) That being said, we regret not being able to get you into a vehicle at a payment you were comfortable with. We'd like to wish you many happy miles with your new car purchase. Thanks again, Jenny Lima | Social Media Director | Silko Honda Connect with us on Facebook, Twitter, and/or Google+
Another home run with Silko.
I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my being a Honda fan, I was keeping an open mind and sitting in a lot of different cars of different makes and categories. I've been a fan of Silko Honda for years - I bought my first car there fifteen years ago, and last night I bought my sixth from them. They've worked hard to earn and keep my business. I was at Silko for maintenance, and while doing that I like looking at the new cars they have in stock. While I was looking over a couple new offerings, Juan Mejia stopped and asked if he could be of any help. In fact, he could, as the battery of the Accord I was looking at needed a charge so I could move the seat into a more comfortable position. Juan helped out with that, and then suggested that I might like the fit of a CR-V. I sat in the one in the showroom, but it had a moon roof and hence didn't have enough room in it. Juan asked me to wait a moment, and he drove up in one that didn't have the moon roof. This was a good fit, so I started researching CR-Vs. There was no pressure to buy one that day, which I appreciated, but I did get to test-drive the CR-V, and I enjoyed it. A couple days later Juan texted me to say he'd found the colour I liked most, so I went back and looked at the car, and continued researching. I ultimately decided that I didn't want the CR-V, and we left it at that. Again, there was no pressure, which tends to make me inclined to come back to look at more options. Yesterday that's just what I did. I decided that I wanted to look at Civics. I'd been researching them at cars.com, and I saw that Silko had some in stock that looked reasonable. So, yesterday I stopped in and asked to look at a Civic Coupe. Juan got one out for me with the trim level I requested, and then uncomplainingly put it back for me when I changed my mind and asked to sit in a sedan instead - the coupe was just a bit too shy with headroom. I test-drove the sedan and fell in love with it - the CVT was buttery-smooth, there was ample headroom and legroom, and the car was very quiet on the highway, which is important to me. I'd come in with a very firm idea of what I could offer for a money down and a monthly payment, and Juan made it happen, so the deal went to financing. Maria Carvalho has worked with us before, and she has always been pleasant and friendly while she works out the best possible financing for us, and she blew us away with the offer she got us - she got us a much better rate than I thought possible, and a monthly payment $50 less than what I'd budgeted. You really can't do better than that! Once we had our pleasant surprise with financing, Juan got the Civic ready for us to drive away, filling the gas tank and having a final cleaning done. It was a good experience, and I drove off in a car I'm really enjoying. Silko has some great people working for them, and they make it a pleasure to visit for sales or for service. I'm looking forward to the free maintenance for the next two years / 25K miles, and I love that they offer free car washes if you buy a car there. That really adds up. I'm grateful to Juan and Maria for making the experience not only painless but enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience at Silko
I am a return customer. I bought my first new Honda from Silko in late 2002. I enjoyed the fact, and still do, that you don't get pounced on when you first enter the showroom. This purchasing experience was also good. Tom Colbert was thorough and let the vehicle sell itself, showing options, and comparisons. When the vehicle to purchase was finally determined Tom and Maria made closing the deal easy. Job well done. My father had just purchased a used Honda Pilot from Silko a month earlier and he to is pleased. Silko will still be my recommended Honda dealer to all friends and family interested in future Honda Vehicles. Thanks !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for giving us the opportunity to serve you once again, we truly appreciate your business. Congratulations on your new vehicle purchase, please feel free to contact Tim or myself anytime should you have any questions or concerns. We pride our selves on not only providing our customers with a great product but also with great service :) We are here for you anytime you need us! Thanks again, Jenny Lima | Social Media Director | Silko Honda
Buy here
I sell cars for a living and its hard to find a group as friendly and upfront as these guys, i drove 60 minutes to get here highly recommended! Julio is dropping a car off to me hour and a half away going beyond and above my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us the opportunity to work with you. We have a great team here at Silko Honda and I/m glad that we've gone beyond your expectations. Enjoy your new vehicle and we're here anytime you need us! Thanks again, Jenny Lima | Social Media Director | Silko Honda Connect with us on Facebook, Twitter, and/or Google+
Friendly, fast, and very professional
Bought a new pilot a few weeks ago. Very friendly, no pressure salesperson, Anton Dopson, took very good care of me and made sure I was not waiting an extra long time for the whole process. We researched and even went to other dealerships prior to going to Silko, the overall experience was much more relaxed and professional. No high pressure sales tactics that can make you want to run the other way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Pilot! We take great pride in treating our customers fairly and properly. Purchasing a vehicle shouldn't be stressful and we're glad that you had a great experience with us. Thanks again, Jenny Lima | Social Media Director | Silko Honda Connect with us on Facebook, Twitter, and/or Google+
