Reviews
Honda Civic Si
Great experience with Tony. Would recommend anyone to him and also to silko honda itself. Very friendly and willing to negotiate with you. I'm more than satisfied
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We appreciate your business. Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
My First Brand New Car !!
Thank you for a simply wonderful experience at SILKO HONDA in Raynham MA. I've never owned a brand new car in my lifetime and I'm 63. Thanks to Julio Morales and Silko Honda I finally have a new car. Julio helped me find a car I was very comfortable in and can afford. Thank you Julio and SILKO !! Lynda Hudson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Lyndacares Thank you for the feedback and giving us the opportunity to work with you! To know that our team was part of such a huge milestone for you is an honor. We are here for you anytime you need us! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
Experiences At Silko Honda
From the customer service agent Racheal who helped me look at a lease for a new 2014 C, to Tony Santos who did the deal, it was a positive experience from star to finish.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! Enjoy your new car! See you on your first oil change! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
Exceptional Service to a First Time Car Buyer!!!
As this was my first car purchase (lease), I was nervous going into the dealership. I was expecting the car salesmen to ask me every question imaginable and be pushed into buying a car. This was the complete opposite of the experience I had at Silko Honda. I first met with Geoff Ewell who was extremely helpful and patient with me. He outlined exactly what I would be getting and did not beat around the bush. Everything was explained well and after speaking with him I felt completely comfortable with my purchase. I was then shown my car by Justin Evans and he took me on a test drive and explained some general features of the car. Again I felt at ease and very comfortable, not coerced into getting the car. After Justin helped with some of the paperwork, I was handed over to Julio Morales. Geoff informed me the same day I met with him that Julio would be taking over the paperwork and that I would expect a call from him that night. Shortly after this Julio called and explained in great detail the process of receiving my lease and what I needed to do (which was not very much). He gave me his personal number to call/text if I had any questions (as did Geoff), which I did and Julio answered every time. The next day I would be filling out the final paperwork for the lease and Julio was right with me during the entire process. After completing paperwork with Shaun Santos, another helpful and respectful employee, Julio helped to set up my radio, Bluetooth for my phone and other features of the car. While I was waiting for the paperwork to go through, Julio informed me of everything they were doing and when they expected it to be done. This of course gave me great satisfaction and awareness of the process. I have had the car now for no more than 3 days, but I can tell this is going to be one of my most favorite cars I will own. This is no doubt due to the exceptional service I received from Silko Honda. I would highly recommend them to anyone and will be a customer for a long time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations again on your new lease!! It was also a great experience for us to work with you. We look forward to seeing you in here for your first complimentary maintenance service! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
Great Salesman! Would highly recommend him!! No Worries!!
We recently went SUV shopping. We went to 6 places in one day. At the end of the day we stop at Silko Honda. They were closed so we just went to window shop in the lot. A salesman saw us said Hi and asked if we needed help told him we were just window shopping and we knew they were closed at 5:00 ( it was now 5:30) He said well if you want to look at one or test drive let him know. So we did look at one told him again we were just looking and if he didn't want to stay he could leave he said "no worries" we liked the CRV so much we went for a test drive even though it was now 5:45-6:00 pm reminder the placed closed at 5. After the test drive liked CRV told him not sure if we were ready to buy he said "no worries". We decide to come back next day just to talk pricing but the whole time we told him we weren't sure and he still said "no worries"... Well we went back next day and bought the CRV and we're very happy! Julio could not have been any nicer. We NEVER felt pressure to buy! I can't no stress how great the salesman was, he went above and beyond staying until almost 7:00 on the Saturday night even though we told him we were just looking. I can honestly say I have No Worries!! On a side note when we got there at around 5:10 we walked in the show room not knowing they were closed there was still a lot of people there. We waited about 10 mins no-one saying anything to us so we ask someone if they were still open and he said sorry they closed at 5. so we were going to just look at the CRV's in the lot and leave. What a difference staying and being nice can make for any other salemen out there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for posting this review for Silko Honda on Dealerrater.com and giving us the opportunity to earn your business. Please do not hesitate to let us know if anything else we could do to improve ourselves even more and please remember that we are here for you anytime you need us! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
Exceptional Service to a First Time Car Buyer!!!
As this was my first car purchase (lease), I was nervous going into the dealership. I was expecting the car salesmen to ask me every question imaginable and be pushed into buying a car. This was the complete opposite of the experience I had at Silko Honda. I first met with Geoff Ewell who was extremely helpful and patient with me. He outlined exactly what I would be getting and did not beat around the bush. Everything was explained well and after speaking with him I felt completely comfortable with my purchase. I was then shown my car by Justin Evans and he took me on a test drive and explained some general features of the car. Again I felt at ease and very comfortable, not coerced into getting the car. After Justin helped with some of the paperwork, I was handed over to Julio Morales. Geoff informed me the same day I met with him that Julio would be taking over the paperwork and that I would expect a call from him that night. Shortly after this Julio called and explained in great detail the process of receiving my lease and what I needed to do (which was not very much). He gave me his personal number to call/text if I had any questions (as did Geoff), which I did and Julio answered every time. The next day I would be filling out the final paperwork for the lease and Julio was right with me during the entire process. After completing paperwork with Shaun Santos, another helpful and respectful employee, Julio helped to set up my radio, Bluetooth for my phone and other features of the car. While I was waiting for the paperwork to go through, Julio informed me of everything they were doing and when they expected it to be done. This of course gave me great satisfaction and awareness of the process. I have had the car now for no more than 3 days, but I can tell this is going to be one of my most favorite cars I will own. This is no doubt due to the exceptional service I received from Silko Honda. I would highly recommend them to anyone and will be a customer for a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt, Thank you for the feedback. Congratulations again on your new sporty & stylish 2014 Honda Civic purchase!! It was also a great experience for us to work with you. See you on your first oil change! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
very disappointed
I had purchased my Element at Silko, and because it was a family dealership, included them in my search for a new Honda Pilot. Rachel Fogg was nice and very helpful, and after receiving a pretty good price, I came in with my Element for an appraisal. The appraisal process at the other dealers took approximately 20 to 30 minutes and came in a few hundred apart. After 40 minutes and the salesman going back to the manager twice, he came back and with a smile, offered me $4,000 less that the other dealers. When I expressed my dismay, he sighed and went back to the manager. After 20 minutes passed, I got up and demanded my keys back; had to ask three times. As I was pulling out of the parking space, The manager came literally running out the door and said that the salesman didn't know what he was doing; that he would come up the $4,000! Then he appraised my van sight unseen for a second trade in. This was exactly the experience that I didn't want or need at the time and was very clear about when I walked in there. I went to another dealer the next day, who had been treating me with respect right along, and bought my Pilot. Such a shame; I was hoping to have as positive experience at Silko as I had when I bought the Element.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I absolutely hate the car buying process. Tony and Shawn...
I absolutely hate the car buying process. Tony and Shawn made it happen for me in less than 2 hours which worked well I am vey impatient! I am very thankful for Tony's and Shawn finding a credible bank with a great interest rate. I am also impressed with the extra warrantys attached. Thanks again for everything and I will be recommending Tony and Shawn to anyone who asks and will be back in the furture!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving us the opportunity to work with you! It was also a great experience for us to work with you. We are here for you anytime you need us! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
Great Customer Service
When I entry Tony Greeted me well and we had very good discussion the car i was interested. I found Tony very friendly sales man who have great knowledge about different car and their feature which was deffinitley very helpful. Overall my experience was great i bought Honda civic and i would definitley recommend this place to my freind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations again on your Honda Civic purchase!! It was also a great experience for us to work with you. It has been an honor to serve you. See you again! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
I absolutely hate the car buying process. Silko Honda was...
I absolutely hate the car buying process. Silko Honda was my 3rd dealership I dealt with in 2 weeks and happily I can report that I saved the best for last. Tony and Shawn made it happen for me in less than 8 hours which worked well with me being ms impatient! I am thankful for Tony's no bs and Shawn plowing my "challenging" credit situation through to a credible bank with a fair interest rate. I am also relieved over the extra warrantys attached (though they are a bit pricey lol) as they will keep me from having to dig deep in my pockets for repairs. Thanks again for everything and I will be recommending Tony to anyone who asks and will be back to trade up next year!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving us the opportunity to work with you! To know that our team was responsible for a great buying experience is an honor. We are here for you anytime you need us! Connect with us on Facebook, Twitter, and/or Google+ Jenny, Silko Honda Social Media Director
