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Premier Chrysler Dodge Jeep RAM Cape Cod

(1,785 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (508) 815-3197 (508) 815-3197
Used (508) 815-3910 (508) 815-3910
Service (508) 815-3202 (508) 815-3202

Reviews

(1,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Chrysler Dodge Jeep RAM Cape Cod from DealerRater.

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Great Experience

Without a doubt, the best experience I've had with a dealership and a individual salesperson, and I've probably purchased over a dozen cars in my life. Nothing but the highest ratings for all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service!

Joe O Brien was great to work with, very pprofessional, answered all my questions and made buying the jeep very pleasant. I will recommend him to my family and friends. Kevin Smyth Hammond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

experience

Came into premier cape cod today to look into a new jeep cherokee- Joe O'Brien was a fantastic sales associated who was honest and patient with our questions and needs. He took extra time with us and explained things in ways we could understand. He did not rush us and provided information to allow us to make a reasonable decision. We appreciate all of his help today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience as always At Premier Jeep!!!

Premier Jeep in Hyannis has an excellent Service Center that is an absolute pleasure to deal with!!! They are hospitable, honest, kind, efficient, and knowledgeable and their service center is super squeaky clean and visually pleasing, and the bathrooms are very lovely and clean too. I had a flat tire today and was greeted by their driver, an absolute darling young man with a lovely smile and then assisted by Lauren Pavao (: She was Awesome!!! Extremely warm, competent and helpful. I did not get the gentleman's name that performed the service but he was great too!! Lauren brought me right out to the service floor so I could see exactly what the issue was with the Mechanic. This is the only Service Center that I have ever gone to where they will honestly tell you if work is necessary or also if it is NOT necessary. I have had multiple occasions where I have thought that I would have to spend more money and they have actually come back to me and saved me money.. Imagine that!! totally unheard of in the Auto Dealership Service industry. If there is anything serious that needs to be dealt with for my vehicle I would not trust anyone else but Premier Jeep Service Center. Always a pleasure, always a fabulous experience. This is how auto service should be (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

All around great experience!

Buying my Jeep Grand Cherokee at Premier was a great experience. The price was fair and Leo Laemmle made it all so easy. We just sat in comfortable chairs while he did all the work, got the plates and put them on. He was great at explaining all the special features of the car as well. I highly recommend Premier and Leo Laemmle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Leo!!!

Did not end up purchasing a vehicle, but Leo Laemmle was by far the most knowledgeable and patient salesman I have dealt with on my search for a new car. I would 100% recommend Leo to anyone on the market for a new vehicle. I will be looking for him next time around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Leasing a grand cherokee

Dealt with kyle hein, leased a grand Cherokee , the experience couldn't have been any easier and stress free. Was working a 12 hour night shift when my. Car died, coming into the holiday weekend and didn't want to be down a car,, one day later and diving mynew car, Kyle even came in on his day off to make sure we could have the car today, a great experience from the moment we walked in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Joe O'Brien, The magic man!

This man works miracles! I purchased a 2017 Ram 1500 and couldn't be happier with the truck and experience. Joe goes so far above and beyond for his customers, from start to finish. Every question was answered. There was never the feeling of being pushed or cornered in to anything. He's right there to gui de the experience from the moment you walk through their doors to the moment you drive away in your new vehicle! Thank you Joe! Best sales representative ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Friendly, helpful and honest staff, even stayed after working hours to help us(me and my wife) out with the paperwork. Great cars and a lot of them too.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Fantastic

Every other dealership I went to, would not return my calls, take me seriously, or be very helpful in general. As soon as I went to Premier and Joe started helping me out, he and the whole sales department were extremely helpful, very personalized and helped me figure out a good, well priced vehicle in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.