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Premier Chrysler Dodge Jeep RAM Cape Cod

(1,785 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (508) 815-3197 (508) 815-3197
Used (508) 815-3910 (508) 815-3910
Service (508) 815-3202 (508) 815-3202

Reviews

(1,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Chrysler Dodge Jeep RAM Cape Cod from DealerRater.

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Wonderful service from Obrien to the signing of the...

Wonderful service from Obrien to the signing of the documents. Keep it up. The lady who processed our application for finances was great and very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you were provided with wonderful service at Premier Cape Cod, and we hope that you will continue to choose us as your dealership!

Consumer response

Wonderful service from Obrien to the signing of the documents. Keep it up. The lady who processed our application for finances was great and very knowledgeable

This was the best vehicle buying experience i have ever...

This was the best vehicle buying experience i have ever had! Rob Dombrowski was awesome - upfront and honest - and made the entire experience fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for taking the time to share your best car-buying experience with Rob! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Premier Cape Cod.

Great services and Justin was excellent helping us threw...

Great services and Justin was excellent helping us threw the process this is our third purchase with jeep great job and Andrew also great team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review and mentioning Justin's name. Glad to learn that you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

Purchased new Ram Promaster at Premier. Robert was very...

Purchased new Ram Promaster at Premier. Robert was very friendly and helpful guiding me trough whole process from getting necessary documents and approvals all the way to finalizing registration and switching insurance to new van. I will definitely shop here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your brand new RAM ProMaster, Mike! We'll be looking forward to any future business. Take care until next time!

The sales group is so pleasant and professional with no...

The sales group is so pleasant and professional with no pressure. My dealings were with Rob Dombrowski a class act who made the purchase so easy. Andrew in finance was also great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

The sales group is so pleasant and professional. My dealings with Rob Dombrowski who is a class act who made the purchase so easy. Andrew Dent in finance was also great.

Consumer response

This is my second review

Went in for a recall on my 16 charger Hellcat, they had...

Went in for a recall on my 16 charger Hellcat, they had to replace my cats, they tried to charge me 400.00 for 2 straps, when asked what there for, he never answered, 2nd they tried to charge me labor on a warranty/recall. They gave me a total estimate of 2400, I asked them you want me to pay you for this, the guy said yes. I contacted SRT and Dodge and filed complaints my car was serviced at another dealership and didn't cost anything. I would recommend finding a different dealer these are xxxx.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hello, Thank you for sharing your feedback with us. We take your comments seriously and would like to speak with you in regard to any charges that weren't to your standards. Please contact me at your soonest convenience. Thank you. Best, Al Testa General Manager Premier Cape Cod 460 Yarmouth Road Hyannis MA 02601 508-815-5000 Atesta@drivepremier.com

Consumer response

That is ok i wouldn't want another mopar enthusiasts be ripped off by tge service department. Especially on warranty work. So my Redeye and various other hellcat owners have vetoed your business and would rather drive a hour to get quality work done on our cars.

Gio is a great salesman and made the process quick and...

Gio is a great salesman and made the process quick and painless. Answered all my questions and even paired my phone to my new gladiator

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Keith, Thank you for your kind comments; we will be sure to pass them along to Gio! Congratulations on your new Jeep Gladiator!

Justin was great to work with. He was personable,...

Justin was great to work with. He was personable, knowledgeable and worked hard to get us into the car we wanted. I’d highly recommend Premier for your next car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are thrilled you had a professional, knowledgeable and helpful sales experience. We appreciate your recommendation and we hope you enjoy your new purchase. Thank you for choosing Premier Cape Cod.

The most amazing car dealership experience I have ever...

The most amazing car dealership experience I have ever had. Easy. No pressure. Friendly and fair. I cannot recommend them highly enough. Thank you PREMIERE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you find us to be an amazing dealership, and we appreciate you recommending us at Premier Cape Cod!

Excellent customer service. Great buying experience. I...

Excellent customer service. Great buying experience. I am a repeat customer due to the professionalism and service that Premier provides. Great selection of vehicles to chose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you had a good recent car-buying experience with us at Premier Cape Cod and to know that our Sales team provided excellent customer service. We appreciate your loyalty, and we look forward to any future visits!