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Mastria Subaru

(1,796 reviews)
Visit Mastria Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mastria Subaru from DealerRater.

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Lease upgrade

Craig Martin was very knowledgeable, thorough and pleasant to deal with. The facility is nice but is currently undergoing construction/expansion so it was a bit noisy but unavoidable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience! First time Subaru owners, although we...

Great Experience! First time Subaru owners, although we have been Mastria customers for years. We are very happy with our purchase. Our experience with Bruce couldn't have been better...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer at Mastria Subaru for years. They...

I have been a customer at Mastria Subaru for years. They are the best. Before I started going to Mastria Subaru I used to dread buying cars. I recently purchased a new 2021 Crosstrek Sport and am extremely happy with the experience. Talk to Bruce if you go in you won't be disappointed. He is very friendly and knowledgeable. The whole team there is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy buyer

Just purchased my dream car at mastria Subaru. Both Craig in the sales department and Husan in finance were terrific to work with. Got a great car great rate on my loan thanks to Husan. Very happy customer having a blast in my dream car thanks to Mastria

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We both. Found the salesman very friendly and very...

We both. Found the salesman very friendly and very informative concerning the Subaru model Limited we were discussing. Working with Bruce there was never any stress or pressure in dealing with him. He had a warm Personality and a genuine concern for people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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After visiting a couple dealerships, i went to Mastria...

After visiting a couple dealerships, i went to Mastria Subaru to see what was necessary to finish with my lease a couple months early. As I was looking into getting a pick up truck from a Subaru I couldn't stay with the dealership but was later informed by Tony that they had numerous dealerships along the stretch so that I wouldn't need to actually leave the dealership if i had already checked their inventory, which was great duringcovid. Tony was really great in bringing over 2 different trucks for me to look at and test drive. After choosing the truck i wanted Tony was able to get me an ideal loan in my budget. Bruce also helped take care of me that day and helping me finish with everything that was needed. Since I was registering the truck in RI it took a little longer to get it registered but Bruce was there every step of the way answering all my questions and making my first solo purchase much more comforting. Thanks very much to both Tony and Bruce in helping facilitate this deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wouldn’t buy anywhere else

I recently purchased a brand new outback from Mastria. This is the second new car that my family and I have purchased from Mastria Subaru both times with Craig. Our family highly recommends both Mastria and Craig. Craig had gone the extra mile to help my elderly parents since they bought their car from him two years ago. Craig is No pressure professional very kind and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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From Leasing to Financing between Dealerships

After visiting a couple dealerships, i went to Mastria Subaru to see what was necessary to finish with my lease a couple months early. As I was looking into getting a pick up truck from a Subaru I couldn't stay with the dealership but was later informed by Tony that they had numerous dealerships along the stretch so that I wouldn't need to actually leave the dealership if i had already checked their inventory, which was great duringcovid. Tony was really great in bringing over 2 different trucks for me to look at and test drive. After choosing the truck i wanted Tony was able to get me an ideal loan in my budget. Bruce also helped take care of me that day and helping me finish with everything that was needed. Since I was registering the truck in RI it took a little longer to get it registered but Bruce was there every step of the way answering all my questions and making my first solo purchase much more comforting. Thanks very much to both Tony and Bruce in helping facilitate this deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms Kathy Yeats

Bruce made my car buying experience very easy. He was very friendly and helpful and there was no pressure. He went the extra mile to make sure I was comfortable with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Subaru

Bought my first Forester and I love it. Both Bruce and Chris were great to work with, very professional and friendly. It was a good experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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