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Mastria Subaru

(1,796 reviews)
Visit Mastria Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mastria Subaru from DealerRater.

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Great Service

Overall a great and easy buying experience, especially being a first time buyer. The experience can be an overwhelming but staff was super friendly and made me feel confident that my purchase and time was valued. Tom Sheehan, an extremely friendly and knowledge sales rep took almost his entire day finding me the perfect car. I'm a happy and satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Subaru

We were very pleased with the buying experience at Mastria Subaru. Alex. Lozano was very professional.He explained. the features of the forester very well and helped us with buying one.We love the car and feel we made the right choice. Thank You Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recognition to Nick

Nick was my salesperson for the purchase of a new Altima, and I had a great experience with him. I traded in my old Nissan, and I only give the buying process 4 stars because instead of coming out with a reasonable first offer, they hit you with an insulting first trade/discount number, so that you'll counter offer with what you want. That part of the process I could have done without, but once you get past that, they handle the transaction courteously, quickly and make you feel good about your purchase. Nick was patient, composed and helpful throughout the day. He got my car ready after the 8pm closing time while I was finishing the paperwork, he offered to come in early a couple days later so we could review features together and finish up with the inspection sticker and final docs. Definitely ask for Nick. He carries himself professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great service

I just bought my second Subaru Legacy from Mastria. Wayne and Charlie were wonderful. They helped me get the car I wanted with a price I could afford. I have always been happy with the sales staff and service department. I would never by a car from anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Nicole for staying with the Mastria Family. We are all here to foster an excellent customer experience. Very happy to hear you visit was successful. Happy Driving!

Abe is a great car dealer!

Got a great car from a great dealership! Abe is the man, best dealer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dylan, thank you for the feedback and joining the family. Abe is a great teammate! Please don't hesitate to let us know if you need anything in the meantime. Happy Driving!

Awesome experience

Leased a 2014 Impreza Hatchback. Start to finish was smooth. Abe Awad was helpful, knowledgable and truly professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words Pete. We strive for excellent customer service. Happy to hear your experience was smooth. Happy Driving!

Again I'm happy!

Linda Almeda has come through for me again. Provided a great vehicle with no nonsense. I continue to visit Linda at Mastria for a smooth experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Mark. Linda is excellent. Happy to hear your experience was successful and smooth. Let us know if you need anything in the meantime. Happy Driving!

Beyond satisfied!

From the moment I walked on the lot Jwana Melhem was by my side, with a smile on her face and an answer to all my questions! She went above and beyond to make sure my deal happened, and I left completely happy, with the same smile on MY face that she had on hers when she greeted me! I was very impressed with my whole experience as a matter of fact, from product demo to negotiations to finance, and then to DELIVERY! I would have to say in fact that the entire staff who I had the pleasure of working with, were so professional and courteous, that I would not hesitate for a SECOND, to recommend them to anyone I talk to about my experience! ....... Even at delivery, when Jwana was challenged to remove my 10+ year old license plate screws, she handled it with a smile, and like a woman on a mission! Thank you Mastria!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank for for the kind words Cookie. We strive for excellent customer service. Very happy to hear your experience was great. We are here if you need anything in the meantime. Happy Driving!

Love my new Subaru!

As far as buying a new vehicle goes, I enjoyed purchasing mine at Mastria Subaru. The staff were friendly and helpful and did not pressure me the way other dealerships did. They also gave me a very fair trade-in value on my old car. I don't plan on buying another new car for a while, but when I do, I would definitely go back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marissa, we are happy to hear your experience was great. We strive for excellent customer service. Congratulations on the purchase. Let us know if you, friends or family need anything in the meantime. Happy Driving!

Great sales people

I had a great experience purchasing my vehicle from Mastria Nissan. Linda Almeida went above and beyond throughout the entire deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

CE, we are pleased to hear your experience was great. Linda is an excellent Nissan professional! Congratulations with the new vehicle. Happy Driving!