Reviews
Great Service
Overall a great and easy buying experience, especially being a first time buyer. The experience can be an overwhelming but staff was super friendly and made me feel confident that my purchase and time was valued. Tom Sheehan, an extremely friendly and knowledge sales rep took almost his entire day finding me the perfect car. I'm a happy and satisfied customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First Subaru
We were very pleased with the buying experience at Mastria Subaru. Alex. Lozano was very professional.He explained. the features of the forester very well and helped us with buying one.We love the car and feel we made the right choice. Thank You Alex
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recognition to Nick
Nick was my salesperson for the purchase of a new Altima, and I had a great experience with him. I traded in my old Nissan, and I only give the buying process 4 stars because instead of coming out with a reasonable first offer, they hit you with an insulting first trade/discount number, so that you'll counter offer with what you want. That part of the process I could have done without, but once you get past that, they handle the transaction courteously, quickly and make you feel good about your purchase. Nick was patient, composed and helpful throughout the day. He got my car ready after the 8pm closing time while I was finishing the paperwork, he offered to come in early a couple days later so we could review features together and finish up with the inspection sticker and final docs. Definitely ask for Nick. He carries himself professionally.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
I just bought my second Subaru Legacy from Mastria. Wayne and Charlie were wonderful. They helped me get the car I wanted with a price I could afford. I have always been happy with the sales staff and service department. I would never by a car from anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Nicole for staying with the Mastria Family. We are all here to foster an excellent customer experience. Very happy to hear you visit was successful. Happy Driving!
Abe is a great car dealer!
Got a great car from a great dealership! Abe is the man, best dealer!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dylan, thank you for the feedback and joining the family. Abe is a great teammate! Please don't hesitate to let us know if you need anything in the meantime. Happy Driving!
Awesome experience
Leased a 2014 Impreza Hatchback. Start to finish was smooth. Abe Awad was helpful, knowledgable and truly professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words Pete. We strive for excellent customer service. Happy to hear your experience was smooth. Happy Driving!
Again I'm happy!
Linda Almeda has come through for me again. Provided a great vehicle with no nonsense. I continue to visit Linda at Mastria for a smooth experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words Mark. Linda is excellent. Happy to hear your experience was successful and smooth. Let us know if you need anything in the meantime. Happy Driving!
Beyond satisfied!
From the moment I walked on the lot Jwana Melhem was by my side, with a smile on her face and an answer to all my questions! She went above and beyond to make sure my deal happened, and I left completely happy, with the same smile on MY face that she had on hers when she greeted me! I was very impressed with my whole experience as a matter of fact, from product demo to negotiations to finance, and then to DELIVERY! I would have to say in fact that the entire staff who I had the pleasure of working with, were so professional and courteous, that I would not hesitate for a SECOND, to recommend them to anyone I talk to about my experience! ....... Even at delivery, when Jwana was challenged to remove my 10+ year old license plate screws, she handled it with a smile, and like a woman on a mission! Thank you Mastria!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank for for the kind words Cookie. We strive for excellent customer service. Very happy to hear your experience was great. We are here if you need anything in the meantime. Happy Driving!
Love my new Subaru!
As far as buying a new vehicle goes, I enjoyed purchasing mine at Mastria Subaru. The staff were friendly and helpful and did not pressure me the way other dealerships did. They also gave me a very fair trade-in value on my old car. I don't plan on buying another new car for a while, but when I do, I would definitely go back here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marissa, we are happy to hear your experience was great. We strive for excellent customer service. Congratulations on the purchase. Let us know if you, friends or family need anything in the meantime. Happy Driving!
Great sales people
I had a great experience purchasing my vehicle from Mastria Nissan. Linda Almeida went above and beyond throughout the entire deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CE, we are pleased to hear your experience was great. Linda is an excellent Nissan professional! Congratulations with the new vehicle. Happy Driving!
