Reviews
Thank you!
Danny was amazing throughout this whole process of buying a new civic. He knew exactly what I wanted and didn’t stop until he found it. Highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Twloha56; Thanks for the business and the review on Dealerrater, we're grateful. I'll share this with Danny. Scott Birtles - General Manager
Great experience - very little pressure
Angela was awesome and accommodating the whole way. The test drive was 30+ min and I was able to try out different driving conditions, e.g. windy roads, highway. During the entire process I felt very little pressure. It seemed like Angela's goal was to help me through the process as opposed to selling me a car. It was a noticeably better atmosphere than other dealerships I had been too. Angela even picked me up from the nearby train station on the day I was to drive the car off the lot. I would definitely recommend Angela to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stress free and smooth experience
Homero was just absolutely wonderful. Not only was he knowledgeable and professional, he was also very welcoming and personable which made the experience even better. I really appreciated his time and how smooth the process was. Love my Civic thanks a lot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to know you had a positive experience with Homero. Hope you are enjoying your Civic. -Scott Birtles, General Manager.
THE BEST
John is the man! He made the car buying experience seamless and stress free! Me and my wife highly recommend! Would give 10 stars if available! Thanks again John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star rating. Glad you had a great experience with John. -Scott Birtles, General Manager.
Ara was great!
Ara was super honest and helpful with our car purchase experience. He explained the process and steps clearly, professionally, and patiently. Ara helped me purchase my dream car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Sam was very helpful with the purchase of my 2018 Honda Accord. He was professional and answered all of my questions and addressed any concerns I had. Scott Bousquet and Brian Delsesto were also very professional and took the time to speak with me and answer questions that I had. I will always recommend this dealership to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. Glad you had a great experience with Sam, and he provided you with great customer service. -Scott Birtles, General Manager
My Car Shopping Bestie
Three years ago, John happened to be the sales person helping me trade in my old CRV to lease a new one. Not only did he make it impressively easy, but he made sure I ended up with a deal I was really happy with. Fast forward to last month, the CRV lease was up and I contemplated getting a different car brand. John remembered me and my fiancé, probably for how we try to have fun with everything we do. He joked with us but made us feel heard at every crossroads and went above and beyond to put me in my newest CRV (which was the car I wanted anyway). Not only did we have fun leasing my new car with John (note: I don't think anyone has fun car shopping/negotiating so this is saying a huge amount) but he really made us feel like he was our friend and had our backs at each step of the way. I'm sure the other sales people are great at Herb Chambers, but if you don't ask for John, you're missing out on actually having fun during the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write such a great review for us. I'm happy to know that you had another great experience with John. We try our best to make the process as enjoyable as possible, and I'm glad he did just that for you and your fiancé. Hope you are enjoying your new vehicle. -Scott Birtles, General Manager.
Good experience
This was really good experience. I bought my first car from here and the sales person Danny Reyes helped me a lot. He is very friendly and guided me very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant atmosphere. Fun experience!
From the moment you walk in to the dealership you are welcomed and made to feel comfortable. In my case, my wife and I were standing in the middle of a very busy showroom for less than two minutes before the General Sales Manager noticed us and came out to greet us. After a brief discussion about what we were looking for he brought over Angela to help us. She was Great! Everything was professional and relaxing. They had the exact car we were looking for and met our needs financially in a very short time. This is the second Honda my wife and I have purchased from Herb Chambers of Seekonk and we are customers for life. (We do not live near this dealership but it is definitely worth the drive!)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. I'm pleased to know that you had a 5-star experience with us and that you felt comfortable. That is exactly how we want our customers to feel when they enter our dealership. Thank you for your continued business and we hope you are enjoying your new vehicle. -Scott Birtles, General Manager.
No pressure, no hassle and very knowledgable
No pressure, no hassle, very knowledgeable. Salesman was very nice and easy to work with. Everything went smoothly and a lot quicker than expected. Great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a hassle-free enjoyable experience with us. We appreciate your business and your feedback. -Scott Birtles, General Manager.
