Reviews
Great service, pleasant and efficient staff.
Great service, pleasant and efficient staff. They are an excellent service center and a trustworthy dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you had a positive experience at Herb Chambers Honda of Seekonk, L! It's always our goal to provide excellent service and make our customers feel confident in their choice of dealership. Thank you for sharing your kind words!
They are always like family never any pressure just
They are always like family never any pressure just questions to figure out what exactly we are looking for. Sam our sales person is great and Kevin is extremely knowledgeable about the cars and very patient
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your review! We're honored that Sam and Kevin provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Honda of Seekonk!
i’ve bought a several cars from this dealer and not as
i’ve bought a several cars from this dealer and not as happy as my first few times ! things have changed .I think they can do better in customer service and dealing with customers . They waiting on one person and having several interruptions ! customers need to feel valued ! it starts from the floor manager to the sales office ! This may be the last vehicle i buy there !
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Scott Birtles - General Manager - scott@herbchambers.com
Need a little better customer services
Nice staff.
Nice staff. Good selection. Service has been good with the four Hondas we have purchased from Herb Chambers
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Anne, thank you so much for choosing Herb Chambers Honda of Seekonk for your four Honda purchases and taking the time to leave a review! We're delighted to hear that you've had a good experience with our staff and found the selection satisfactory. Our team is always here for your automotive needs. Safe travels in your Hondas!
Everything thing went great, not a long wait.
Everything thing went great, not a long wait.. Very helpful! Would recommend to everyone to go here..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, Matt! We appreciate your support and hope to see you again next time here at Herb Chambers Honda of Seekonk!
Great experience!
Great experience! Made my decision quite quickly because the representative put all my options on the table … and it was a great experience as always!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Herb Chambers Honda of Seekonk team with your business! We're happy to hear your most recent experience was a great one and we hope you enjoy your new vehicle. Please don't hesitate to reach out the next time we can be of assistance!
Excellent service, quick and kind people.
Excellent service, quick and kind people. Unfortunately I was unable to resolve my issue, but nonetheless great service, thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lesley, we're grateful for your five-star review of Herb Chambers Honda of Seekonk and are pleased to hear that our team provided you with excellent service. Thanks for taking the time to share your feedback and please don't hesitate to reach out if we can be of further assistance!
I am disappointed the service team could not fix my issue. My husband took the time and did so. I dont feel they wanted to make that effort.
In many decades of working with dealerships I have never
In many decades of working with dealerships I have never been so disappointed. I have been a loyal customer for over 15 years. The service tech I dealt with was rude beyond compare. I will not return to the dealership. The bright spot is that the dealer that I went to charged me almost 25%. For that I thank you Herb Chambers. PS I am thinking of buying a car from them
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dptidwell, we're very sorry to hear that you had a negative experience dealing with our service tech. Providing friendly, helpful service is something we pride ourselves on and it's disheartening to hear when we've let a long-time customer down. We'd like to learn more about what happened and see what we can do to make this right. Can you please give us a call so that we can help? Scott Birtles - General Manager - scott@herbchambers.com
Ronald was a consummate progressional , very respectful.
Ronald was a consummate progressional , very respectful. Great communicator, provided timely updates. He is a true professional and someone who should be rewarded as he was exceptional in providing service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ramon, thank you for sharing your great experience with us at Herb Chambers Honda of Seekonk! We're so happy to hear that Ronald was exceptional in providing timely updates and was respectful throughout your service. Our team is incredibly grateful for your feedback and we look forward to serving you again in the future!
Very pleasant staff; everything explained well;
Very pleasant staff; everything explained well; comfortable waiting area; excellent work completed in a timely fashion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We know how important your time is, so we're glad that everything was explained well and the work was completed in a timely manner. Thank you for taking the time to share such an excellent review of your experience at Herb Chambers Honda of Seekonk!