Reviews
Great service in seconds!
Kamiya greeted my husband and I as soon as we walked in. We told her what were interested in, went for a test drive and she found the interior/ exterior colors we wanted. She showed us everything we needed to know about our new car and all the features. We were at 2 dealerships previously and we were so happy we went to Herb Chambers. She is so awesome and recommend asking for her on your visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and friendly
I made my first car purchase at Herb Chambers Honds at Seekonk. The salesperson Bruce Reis was very professional, knowledgeable and easy to work with. I asked for the car to be delivered to my house and that seemed to present no problem. I would definitely recommend Bruce to any of my friends who are thinking of purchasing a Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional dealership
I'm very satisfied with this dealership. John Mitchell was a very good salesman. He is very helpful in helping me pick out the perfect car for me. He was also there for me after me vehicle was purchased with any questions I had about my new car. I would recommend this car dealership to anyone who is looking for a new car. This is a no pressure care dealership. I'm extremely happy with my experience here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy buying process
This was a very transparent buying process and I was moved along very quickly! The car was exactly as listed on the website. Would definitely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time buyer
When I walked in Danny Reyes greeted me on the spot, we sat down and talked about my options. He made me feel super comfortable and not at all pushy to make a sale. I left with a car the next day, I recommend Danny 100%. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience
This was my second purchase at the Seekonk Honda. The salesperson Bruce is awesome. He made my purchase smooth and easy. I went for the test drive and I was out buying in 2 hours. Very professional, friendly and no hidden charges.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Know their unique rules before you get there
We are a family of 6 drivers and I have been buying used cars since 2004 (over 10 cars). I do a lot of research and have specific requirements. I have bought a used car from Herb Chambers before, though I really don’t care which dealer I buy from if the car and price are what I want. This was a unique experience for me and they never warned me of their unique requirements when I set up the appointment. Sale person (kamiya) was awesome. Only ended up buying car because she was so patient and easy going. Apparently they do not allow anyone to either put a down payment on a car (never heard of this before and just bought a used car from a different dealer in February 2019), charge on a credit card more than $500 for said down payment (very unique. Most dealers say max $2000), and are very quick to push to financing (which I didn’t want or need). Finance discussion was horrible and lacked all semblance of respect and true customer service. Manager of location was nice and tried to help. I ended up financing the full purchase as I travel a LOT for business and this was literally my one afternoon to do this. I rarely write reviews as well but this one warranted it. My suggestion (as a banking professional of 32 years) is keep the down payment if the customer doesn’t settle in 24-72 hours. Your pricing is quite compelling and the car I bought had been there since February. In all, I wouldn’t buy another car from them (although salesperson was great) but as long as you know their weird policy and are prepared to write a check or whatever, then they do have nice cars and good prices.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Certified used car purchase
Bruce was great to deal. He was helpful without being pushy. He answered all of our questions well and helped us look over the inventory. Everything he promised, he delivered on.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience
I had a great experience with salesman Danny. He was so helpful and knowlegable. We walked out with a smile. He made everything so easy. Thanks Danny!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Service was excellent! Very friendly, respectful and knowledgeable with helping me choose my car. I would definitely recommend anyone to come here who is looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
