Reviews
Melissa is always great to work with and communicates
Melissa is always great to work with and communicates well when there is a problem or I have questions. Highly recommend!
Melissa is always great to work with and communicates
Melissa is always great to work with and communicates well when there is a problem or I have questions. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Crystal was awesome thruout the whole purchase process,
Crystal was awesome thruout the whole purchase process, we came in not really wanting to buy a new car and she applied no pressure on the sale! Awesome buying experience and we left with a shiny new 2025 altima!!
Crystal was awesome thruout the whole purchase process,
Crystal was awesome thruout the whole purchase process, we came in not really wanting to buy a new car and she applied no pressure on the sale! Awesome buying experience and we left with a shiny new 2025 altima!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback! We're thrilled to hear that Crystal provided a pressure-free buying experience and that you left with a brand new Altima. Enjoy your shiny new car and we hope to see you again in the future!
I purchased a 2025 SUV customer service was good from the
I purchased a 2025 SUV customer service was good from the manager who is no longer with the company. The new manager (the tall skinny guy) needs to lose his job the way he spoke with me was disturbing. I was told by the previous owner and my sales lady that my bumper will be take care of. AGAIN this is 2025 there were spots on the bumper (I was told it looked like it came from the train dust). They tried to get it off until the previous manager was there the new manager wasn't helpful at all he yells at me "I'm not doing anything for you". Luckily it's a lease and they will get the car back. IF you purchase a vehicle FULLY INSPECT it and if there's anything wrong DON'T purchase the car they will tell you anything to get the sale.
I purchased a 2025 SUV customer service was good from the
I purchased a 2025 SUV customer service was good from the manager who is no longer with the company. The new manager (the tall skinny guy) needs to lose his job the way he spoke with me was disturbing. I was told by the previous owner and my sales lady that my bumper will be take care of. AGAIN this is 2025 there were spots on the bumper (I was told it looked like it came from the train dust). They tried to get it off until the previous manager was there the new manager wasn't helpful at all he yells at me "I'm not doing anything for you". Luckily it's a lease and they will get the car back. IF you purchase a vehicle FULLY INSPECT it and if there's anything wrong DON'T purchase the car they will tell you anything to get the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Our sales person Zach did a fantastic job.
Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.
Our sales person Zach did a fantastic job.
Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to Jose my salesman for helping me get a great
Thank you to Jose my salesman for helping me get a great deal on my new car. I would highly recommend Jose if you’re looking for a salesman that goes above and beyond.
Thank you to Jose my salesman for helping me get a great
Thank you to Jose my salesman for helping me get a great deal on my new car. I would highly recommend Jose if you’re looking for a salesman that goes above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scheduled a test drive on Saturday 3/29 Met with Jose ,
Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions pertaining to the financing All went excellent Thanks for everything David Hancock Darcee Fanning
Scheduled a test drive on Saturday 3/29 Met with Jose ,
Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions pertaining to the financing All went excellent Thanks for everything David Hancock Darcee Fanning
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zack, Jose, and the rest of the Nissan team made my
Zack, Jose, and the rest of the Nissan team made my experience the best ever! I felt welcomed and at ease from the get-go. Zack answered every question I had with patience and professionalism, even as a first-time car buyer. I found the perfect car that suited my needs and budget through Jose, who offered valuable insights.
Zack, Jose, and the rest of the Nissan team made my
Zack, Jose, and the rest of the Nissan team made my experience the best ever! I felt welcomed and at ease from the get-go. Zack answered every question I had with patience and professionalism, even as a first-time car buyer. I found the perfect car that suited my needs and budget through Jose, who offered valuable insights.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias a José pude comprar mi auto que necesitaba me
Gracias a José pude comprar mi auto que necesitaba me atendió y me dio la información que necesitaba para poder obtener mi auto
Gracias a José pude comprar mi auto que necesitaba me
Gracias a José pude comprar mi auto que necesitaba me atendió y me dio la información que necesitaba para poder obtener mi auto
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your visit. Have a great day!
Came in for an oil change.
Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.
Came in for an oil change.
Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
came in for an oil change.
came in for an oil change. staff is very friendly and prices are reasonable. I waited in the lounge area while they serviced my car and even washed the outside.
came in for an oil change.
came in for an oil change. staff is very friendly and prices are reasonable. I waited in the lounge area while they serviced my car and even washed the outside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarah Anderson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas Nissan Of Joliet. Thank you, and have a fantastic day!
