Reviews
Everyone is very helpful and courteous. This is our second vehicle purchase and very satisfied and would highly recommend to friends and family! Vincent was very helpful with the purchase of our new car and went over useful information to use going forward
Everyone is very helpful and courteous. This is our second vehicle purchase and very satisfied and would highly recommend to friends and family! Vincent was very helpful with the purchase of our new car and went over useful information to use going forward
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re thrilled you had a great experience. Vincent and our team appreciate your repeat business! Thanks for choosing and recommending Anchor Subaru!
Because we were leaving for NH on a Wednesday and because we live an hour away, we called to make an appointment to just "look" at a possible pre-owned Forester. Peter asked a few questions about what we had in mind so he would be ready to attend to us on our Monday appointment. When we arrived there was a vehicle right outside the door and we took it for a test drive. He said he had also chosen another possibility which had just come in and was on the lift. We loved the one on the lift and with seemingly hundreds of pieces of paper, tracking down our insurance agent, discussing finances and warranties, changing license plates and discussions regarding our out-of-state registration on Monday afternoon, I can't believe we picked up the car early afternoon Tuesday and were on our way to NH Wednesday in our new car! The only reason for only 4 stars is that there seemed to be an inordinate amount of pressure to purchase a warranty which, being a used car, was going to expire in a month. Other than that, we fully enjoyed our wait time with Peter who was friendly, professional and helpful the entire time.
Because we were leaving for NH on a Wednesday and because we live an hour away, we called to make an appointment to just "look" at a possible pre-owned Forester. Peter asked a few questions about what we had in mind so he would be ready to attend to us on our Monday appointment. When we arrived there was a vehicle right outside the door and we took it for a test drive. He said he had also chosen another possibility which had just come in and was on the lift. We loved the one on the lift and with seemingly hundreds of pieces of paper, tracking down our insurance agent, discussing finances and warranties, changing license plates and discussions regarding our out-of-state registration on Monday afternoon, I can't believe we picked up the car early afternoon Tuesday and were on our way to NH Wednesday in our new car! The only reason for only 4 stars is that there seemed to be an inordinate amount of pressure to purchase a warranty which, being a used car, was going to expire in a month. Other than that, we fully enjoyed our wait time with Peter who was friendly, professional and helpful the entire time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We’re pleased to hear that you feel well taken care of by Peter and the team, and we hope you are loving your new car. Thank you for choosing Anchor Subaru and for sharing your experience. Safe travels!
My husband and I just bought 2 cars there and we had the best experience! Our salesman Nick was great. No pressure at all and he just went that extra mile for us. We were not rushed and he took the time to explain the the features inside the cars. I will tell everyone this is the place to go and ask for Nick!
My husband and I just bought 2 cars there and we had the best experience! Our salesman Nick was great. No pressure at all and he just went that extra mile for us. We were not rushed and he took the time to explain the the features inside the cars. I will tell everyone this is the place to go and ask for Nick!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Laura, thank you for sharing your fantastic experience! We’re pleased to hear that Nick went the extra mile to ensure everything was perfect. We hope you and your husband are enjoying your new rides, and we look forward to welcoming you back to Anchor Subaru in the future. Safe travels!
Service writer Jack kept us informed on progress of service. He had a great personality and was easy to work with.
Service writer Jack kept us informed on progress of service. He had a great personality and was easy to work with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, we're glad Jack made your service experience so smooth with his clear communication and personable approach. Thank you for choosing Anchor Subaru and for sharing your review!
Sales team professional My time in the door, and out the door 2 hours max . Every aspect very professional and very well executed. Would highly recommend this Dealership.
Sales team professional My time in the door, and out the door 2 hours max . Every aspect very professional and very well executed. Would highly recommend this Dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and recommendation! Feedback like this is why we do what we do. We hope you love your new car, and we hope to serve you again in the future! - The Anchor Subaru Team
We had hoped to have a good car buying experience when we went to Anchor Subaru and instead we had a great experience with our salesman Frantz. He listened very well to get an understanding of what we were looking for. In a short time he had shown us one of a few cars that became exactly what we were looking for. We decided the next day to trade in our other car for a new Crosstrek. We couldn't be happier with the way everything was handled and we love both of our recently purchased cars. All of our interactions with Frantz were very easy and accomodating. We had a hitch put on one of our recently purchased vehicles and Jack in the Service Department handled that experience so well. The waiting room at the dealership is very relaxing and roomy. Snacks and drinks are available as complimentary. Anchor Subaru stands out as a top dealership! We have purchased vehicles here before and it is always a pleasure.
We had hoped to have a good car buying experience when we went to Anchor Subaru and instead we had a great experience with our salesman Frantz. He listened very well to get an understanding of what we were looking for. In a short time he had shown us one of a few cars that became exactly what we were looking for. We decided the next day to trade in our other car for a new Crosstrek. We couldn't be happier with the way everything was handled and we love both of our recently purchased cars. All of our interactions with Frantz were very easy and accomodating. We had a hitch put on one of our recently purchased vehicles and Jack in the Service Department handled that experience so well. The waiting room at the dealership is very relaxing and roomy. Snacks and drinks are available as complimentary. Anchor Subaru stands out as a top dealership! We have purchased vehicles here before and it is always a pleasure.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that you had a positive experience with Frantz and our team! Thank you for choosing Anchor Subaru and for sharing your glowing review. We hope you enjoy your new Subaru Crosstrek, and we look forward to serving you again!
We had a great buying experience with Frantz as our saleman. He was so helpful and patient. Would highly recommend him for help in buying a car. Very satisfied with our 2 car purchases.
We had a great buying experience with Frantz as our saleman. He was so helpful and patient. Would highly recommend him for help in buying a car. Very satisfied with our 2 car purchases.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's awesome to hear you had a great buying experience with Frantz and that you found him so helpful. We're grateful for your business and your kind words. Enjoy your new car! - Anchor Subaru
Our first purchase was great! This purchase, our second, the process was less than satisfactory.
Our first purchase was great! This purchase, our second, the process was less than satisfactory.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
As always Great Service! When a problem arises They do everything they can To find the solution 🤸 Gathering of great minds 🤔 Always enjoy being there And I feel that my car is in Good hands 🤗
As always Great Service! When a problem arises They do everything they can To find the solution 🤸 Gathering of great minds 🤔 Always enjoy being there And I feel that my car is in Good hands 🤗
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to provide quality service and effective solutions. Thank you for your trust and for highlighting our team's efforts. If you ever need more assistance, please reach out. We will see you next time at Anchor Subaru!
There was some miscommunication that resulted in more wait time for me at the dealership, however, all the issues were solved. As usual the staff was polite, knowledgeable and fair. I would highly recommend Anchor Subaru.
There was some miscommunication that resulted in more wait time for me at the dealership, however, all the issues were solved. As usual the staff was polite, knowledgeable and fair. I would highly recommend Anchor Subaru.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the initial miscommunication, but we're glad our team was able to resolve everything promptly and professionally. Thank you for your patience and your recommendation! - The Anchor Subaru Team