Reviews
Excellent buying experience
We received outstanding care and service at this dealership and especially from our salesman, Jeff Williams, who is very knowledgeable, responsive and accommodating. And the cars are great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car - Great Experience
I bought a brand new Mazda3 from Corey Jackson @ The Autobarn Evanston Mazda, and he was fantastic. The process was easy, Corey was honest, and the customer service has continued to exceed my expectations. I went to several Mazda dealerships before I chose to purchase from Corey, and that was because he was the most straight-forward and honest of all of the dealers I dealt with. I would definitely go back if I were doing this again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales experience
Ryan Straz did an excellent job of guiding us through the sales process. He answered our questions, he was never pushy, and he was efficient. Ryan is a credit to the Autobarn Mazda sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this 5 star review! We're so glad Ryan could make your car buying experience a pleasant one. We're glad to have Ryan on our team! Regards The Autobarn Mazda of Evanston
Juan Vargas
Juan Vargas was very helpful, knowledgeable and efficient. I have recommended him to my sister who hasn't been to a Mazda dealer in a year just like me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Juan was so helpful to you! It's great knowing you had a good time with us. Thank you for your recommendation! Regards The Autobarn Mazda of Evanston
Amazing
I recommend seeing Sam if interested in shopping for a car. Great help great service
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Miata - Mazda Autobarn in Evanston, IL
Mr. Vargas and my mechanic who served my Mazda Miata MX5 in July 2017 were excellent...knowledgeable, professional, thorough, and competent. I would hope to work with Mr. Vargas in the future. The mechanic who worked on my Miata was also very competent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible deal & experience buying a 2017 Leaf
David Mazovick (the electric car expert) spent a lot of time with me and patiently answered all of my questions about using an electric car. He never pressured me and was very respectful during the entire 3-day process. Like I said, he was very patient with me and I bought a new Leaf a few days ago. It's a wonderful car and I love driving it. I thought that I would miss my BMW X5, but seriously, I am much more excited about this car and feel relieved to be DONE WITH INTERNAL COMBUSTION ENGINES AND CO2 emissions, not to mention the expense of gas and repairs!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ryan Straz - Sales Consultant
Ryan Straz coordinated all aspects of the process to purchase my new auto. He is friendly, attentive, and knowledgeable. Not only was the process efficient, it was actually enjoyable! Thanks Ryan!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Amy, We are happy to hear that Ryan, Anthony, and Chris provided you with excellent customer service! Thank you for your positive feedback, and congratulations on your new car! Regards, The Autobarn Mazda of Evanston
Juan Vargas
Juan Vargas is the best service rep I've had at Mazda. He answered all questions, clearly detailed work done, explained available options, and provided moving info for future service. He was thorough, polite, professional, and pleasant. Work done on my SUV was excellent and completed as scheduled with a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're happy to hear that Juan was so helpful and accommodating to you, and that you had all of your needs and expectations met. It's wonderful to know that he kept you well informed and aware of your vehicle's service needs, and that it was an efficient, hassle-free process. We appreciate your business and hope to work with you again in the future. Regards, The Autobarn Mazda of Evanston
Juan Vargas is the best!
Always pleasure to work with Juan , a big smile and very professional. The loaner car is always ready for us, and the car run great. Juan took the time to clean the car in and out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
        