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Port City Nissan

(742 reviews)
Visit Port City Nissan
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port City Nissan from DealerRater.

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Exceptional Customer Service

Port City Nissan gives exceptional customer service and I would have given them 5 stars but I was promised a low rate of 4.19-4.29% and ended up with 6.99% so you can understand why I was not thrilled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great, easy experience buying my car!

Justin was great to work with. He made the process super easy and helped me get exactly what I wanted! I definitely recommend Port City Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and Efficient

The service department is always great when I bring my cars in and this visit was no different. I hadn’t made an appointment and they got me right in and went over the price and what was needed. Waiting room was clean and filled with refreshments. My service was done quickly and they walked me to the payment center. He went over the bill with me and then I was cashed out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Used truck purchase

Always hated the auto buying process but Port City Nissan made the purchase easy and less stressful Only had the truck a few days but love my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fixed!!!

I brought my truck in for service on my remote car starter... fixed no charge 😊 I also received some good advice after my truck was looked over for service free of charge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy, overall great experience!

I came to port city because my local dealership was playing a lot of dirty games. They got me the truck I wanted for a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

I was greeted immediately by the service manager. Even though I exceeded the 1 year window for a free standard 6000 mile service, it was waived and my service was free plus they washed the car! I was told that it would be about an hour but they finished in less than that. I’m happy with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Look below

It took two visits to find a problem with a tire with a slow leak.. This indicates to me that either the person performing the work did not take the time to find a slow leak.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

The staff at Port City Nissan is very friendly, knowledgeable, and easy to talk to. I went in for routine service and they noticed some parts that would need work in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Alex went above and beyond with helping me. He listened to what I was looking for. It’s been 12yrs since I even had to think about getting a new car and he made my experience so easy. Very friendly, patient, answered all my questions and wasn’t pushy at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.