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Berman Nissan INFINITI of Chicago

(1,288 reviews)
Visit Berman Nissan INFINITI of Chicago
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (877) 300-6761 (877) 300-6761
Used (877) 300-6922 (877) 300-6922
Service (877) 300-7061 (877) 300-7061

Reviews

(1,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berman Nissan INFINITI of Chicago from DealerRater.

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Excellent Service.

Excellent Service. Good explanation of issues with car, I am more than satisfied with their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Hidilberto, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Hassle free, easy scheduling, honest sales staff, will

Hassle free, easy scheduling, honest sales staff, will always buy my cars here, terrific technicians!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It’s not an easy time to buy a car.

It’s not an easy time to buy a car. I had numerous bad experiences at other dealerships. I bought my Armada here because they had the car I wanted at a good price. They were easy to work, with especially my salesman Luke. No bait and switch. No hard selling or pressure. The car had a small issue with a sensor after I bought it and they told me, “No problem. Bring it in at your convenience and we will take care of it”. Very happy with my Armada and this dealership. There are still good dealerships out there that don’t play games or misrepresent their vehicles. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

Great customer service.

Great customer service. Brad was very professional and helpful. Great communication. The whole team was very friendly. I will come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

Great service, profession and friendly.

Great service, profession and friendly. Brad was an excellent service advisor from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Great, quick service.

Great, quick service. Valet Richard and Javier in service are the best. I would recommend Berman Nissan to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

The customer service is excellent.

The customer service is excellent. Things went fast and smoothly. My only issue was that the car hadn’t been detailed yet for sale. They agreed to touch up the scraped paint on the bumpers. They did the front nicely but skipped the rear.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Got my car service at a reasonable length of time would

Got my car service at a reasonable length of time would definitely be reunification for the next service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Fantastic service.

Fantastic service. Emir was awesome and extremely helpful and overall very pleased with the entire experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I tried 2 other dealers for service and Berman is the

I tried 2 other dealers for service and Berman is the best! Friendly and helpful staff, and quick and efficient service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.