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Berman Nissan INFINITI of Chicago

(1,288 reviews)
Visit Berman Nissan INFINITI of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (877) 300-6761 (877) 300-6761
Used (877) 300-6922 (877) 300-6922
Service (877) 300-7061 (877) 300-7061

Reviews

(1,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berman Nissan INFINITI of Chicago from DealerRater.

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Professional outstanding customer services. Very...

Professional outstanding customer services. Very informative and polite. Care about customer’s concerns and needs. Excellent!!. I’m very pleased and satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

I was in Need and sales Reap Mauro kept his Word and...

I was in Need and sales Reap Mauro kept his Word and worked a Deal out in my favor. I really appreciate his expertise and attention to my needs. Dude is awesome....Thanks Bro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!

Helped me purchase my first car and has been very helpful...

Helped me purchase my first car and has been very helpful since. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

The service was excellent, your employees are well...

The service was excellent, your employees are well trained and willing to help out with your car needs, I have no doubt to come back there for my Altima care. Very modern, clean and roomy waiting facility building.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!

I thought the service was great and the choice of...

I thought the service was great and the choice of vehicles was very good. The only thing I had a problem with was the 8.99APR. Way to high.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!

best service i have ever had. friendly, quick, easy drop...

best service i have ever had. friendly, quick, easy drop off and delivery of car....would go back, everything done with labor shortage too. good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

When I called or visited Berman, whoever first...

When I called or visited Berman, whoever first encountered me, courteously brought me where I needed to be or got the answers to my questions. Buying a new Leaf was exciting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business. Enjoy your new Leaf. We hope to service you again!

I had a really good experience with Berman Nissan of...

I had a really good experience with Berman Nissan of Chicago, I would recommend them to others. Thanks for everything you guys did for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, and we are glad you had a good experience with us. We appreciate your business, and happy to help! We hope to service you again soon.

I appreciate and trust the service provided at Berman...

I appreciate and trust the service provided at Berman Nissan. Once I walked in the team worked together to make sure my concerns/requests were addressed. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business! We hope to service you again soon.

I love the friendly service people, they are so worthy of...

I love the friendly service people, they are so worthy of their jobs. I so love my sales lady . She was so completely on her job. She knew her cars. She helped me understand the operation of my new suv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business! We hope to service you again soon, and enjoy your new suv.