Reviews
Gilmar was friendly and helpful on the phone and referred...
Gilmar was friendly and helpful on the phone and referred us to Leon at the dealership. Leon was efficient, friendly, took us on the test drive and sold the vehicle. Daniel, on the business/check-out end was amazing and quick. His cool desk where we signed on the documents is futuristic and seems to help him expedite the transaction. We couldn't be happier with Berman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Martin was very helpful at keeping me and my son-in-law...
Martin was very helpful at keeping me and my son-in-law informed about want needed to be done and the progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
I was met by a service advisor as soon as I arrived for...
I was met by a service advisor as soon as I arrived for my scheduled oil change. I was given a timeframe for how long it would take. I was kept informed by text of the progress of the service call and the car was ready within the timeframe quoted. My car was cleaner than when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
They take time to explain what your vehicle needs and...
They take time to explain what your vehicle needs and why. Very knowledgeable about everything Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thoughtful review of an ongoing problem..hopefully...
Thoughtful review of an ongoing problem..hopefully solved. Time will tell during our upcoming holiday season and winter.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly, caring, great services they go out of your way...
Friendly, caring, great services they go out of your way for you! Excellent Service's
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was able to get a lot of paperwork done in advance which...
Was able to get a lot of paperwork done in advance which made the process quick and easily. Friendly and knowledgeable staff - overall great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent on time service. Good customer care. Clean...
Excellent on time service. Good customer care. Clean facilities. No coffee. A little pricey. XXXX
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!
i had a great experience and was treated with respect. I...
i had a great experience and was treated with respect. I usually find this process stressful but was very smooth
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Professional service and attention to detail from Xochi...
Professional service and attention to detail from Xochi at Berman Kedzie. Very glad to have purchased my new 2021 Nissan Rogue SV with Xochi's help and assistance and patience. Would highly recommend Xochi at all levels - she is excellent at helping you find the right car for you. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
