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Berman Nissan INFINITI of Chicago

(1,288 reviews)
Visit Berman Nissan INFINITI of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (877) 300-6761 (877) 300-6761
Used (877) 300-6922 (877) 300-6922
Service (877) 300-7061 (877) 300-7061

Reviews

(1,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berman Nissan INFINITI of Chicago from DealerRater.

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Gilmar was friendly and helpful on the phone and referred...

Gilmar was friendly and helpful on the phone and referred us to Leon at the dealership. Leon was efficient, friendly, took us on the test drive and sold the vehicle. Daniel, on the business/check-out end was amazing and quick. His cool desk where we signed on the documents is futuristic and seems to help him expedite the transaction. We couldn't be happier with Berman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Martin was very helpful at keeping me and my son-in-law...

Martin was very helpful at keeping me and my son-in-law informed about want needed to be done and the progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

I was met by a service advisor as soon as I arrived for...

I was met by a service advisor as soon as I arrived for my scheduled oil change. I was given a timeframe for how long it would take. I was kept informed by text of the progress of the service call and the car was ready within the timeframe quoted. My car was cleaner than when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

They take time to explain what your vehicle needs and...

They take time to explain what your vehicle needs and why. Very knowledgeable about everything Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thoughtful review of an ongoing problem..hopefully...

Thoughtful review of an ongoing problem..hopefully solved. Time will tell during our upcoming holiday season and winter.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, caring, great services they go out of your way...

Friendly, caring, great services they go out of your way for you! Excellent Service's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was able to get a lot of paperwork done in advance which...

Was able to get a lot of paperwork done in advance which made the process quick and easily. Friendly and knowledgeable staff - overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent on time service. Good customer care. Clean...

Excellent on time service. Good customer care. Clean facilities. No coffee. A little pricey. XXXX

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We appreciate you taking the time to leave a review. We hope to service you again soon!

i had a great experience and was treated with respect. I...

i had a great experience and was treated with respect. I usually find this process stressful but was very smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Professional service and attention to detail from Xochi...

Professional service and attention to detail from Xochi at Berman Kedzie. Very glad to have purchased my new 2021 Nissan Rogue SV with Xochi's help and assistance and patience. Would highly recommend Xochi at all levels - she is excellent at helping you find the right car for you. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!