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Berman Nissan INFINITI of Chicago

(1,288 reviews)
Visit Berman Nissan INFINITI of Chicago
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (877) 300-6761 (877) 300-6761
Used (877) 300-6922 (877) 300-6922
Service (877) 300-7061 (877) 300-7061

Reviews

(1,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berman Nissan INFINITI of Chicago from DealerRater.

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Excellent service.

Excellent service. The staff is patient and knowledgeable about all the services needed for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Very nice and friendly.

Very nice and friendly. And strive to me your needs and fast only took a couple hours to buy a new car

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scott123lw, thank you for your kind review; we are happy to pass along your comments to the team here at Berman Nissan Of Chicago, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Best car buying experience in a long time.

Best car buying experience in a long time. Upfront and honest. No pressure. Illa and Daniel were wonderful to work with. Definitely would recommend to family and friends.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Karen G, thank you for your kind review; we are happy to pass along your comments to the team here at Berman Nissan Of Chicago, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Welcoming Quality Comfortable Amazing Professional

Welcoming Quality Comfortable Amazing Professional Positive Fast Great Impressive Easy Enthusiastic Appreciative High-quality Committed Efficient

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Excellent experience from the service department.

Excellent experience from the service department. Haven’t had a bad experience yet in all my years going there. Went in with an issue with my transmission and it was resolved within a week.It had to be replaced, hence the week wait but it was worth it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service as always.

Great service as always. Staff is always knowledgeable and professional and willing to explain why services are or are not needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased a used car.

Purchased a used car. Website was easy to navigate. Went to the dealership without an appointment. Was met at the door by Francisco Gomez. He was easy to work with and showed me all the features of the car I was looking for. He also discussed the advantages of purchasing a new vehicle without any uncomfortable “hard sell”. He even came in on his off day to make sure that the delivery of my car went smoothly!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Ohlrichscott, thank you for your kind review; we are happy to pass along your comments to the team here at Berman Nissan Of Chicago, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Illad Daff and Daniel provided an excellent customer

Illad Daff and Daniel provided an excellent customer experience. They were both knowledgeable, and undoubtedly provided a 5 star experience throughout the process. I left satisfied. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Bree, thank you for your kind review; we are happy to pass along your comments to the team here at Berman Nissan Of Chicago, Inc.! We hope to be of service to you again in the future. Best wishes.

Service exceeded my expectations in terms of quality and

Service exceeded my expectations in terms of quality and quick turn around. Chris Delgado provided excellent customer service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Pcm, thank you so much for your positive comments about Berman Nissan Of Chicago, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Great team Leon Deniz was awesome and got the job done.

Great team Leon Deniz was awesome and got the job done. Highly recommended this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!