Reviews
Caroline and her staff are terrible. Go to Charlie’s in Augusta . Worst place to buy a car
Caroline and her staff are terrible. Go to Charlie’s in Augusta . Worst place to buy a car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I couldn’t be happier with my experience at Emerson Toyota! John and his team made finding my dream Tacoma incredibly easy. They were friendly, helpful, and made the entire buying process feel effortless. I’m thrilled with my new Tacoma and truly appreciate how great the team was to work with. If you’re looking for a new vehicle, I definitely recommend checking out Emerson Toyota!
I couldn’t be happier with my experience at Emerson Toyota! John and his team made finding my dream Tacoma incredibly easy. They were friendly, helpful, and made the entire buying process feel effortless. I’m thrilled with my new Tacoma and truly appreciate how great the team was to work with. If you’re looking for a new vehicle, I definitely recommend checking out Emerson Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Caroline Emerson is an absolute lier and a disgrace to her family name!! I would recommend to go to Charlie’s in Augusta
Caroline Emerson is an absolute lier and a disgrace to her family name!! I would recommend to go to Charlie’s in Augusta
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a very positive experience with the Sales Team and in particular Wes Moro. Wes was new to dealer sales, but he was excellent. No pressure at all, accommodating with all my questions and request. He fully understood where I was coming from. The Sales Manager was quick to answer my request and the finance manager was efficient. Overall, I purchase the exact vehicle I wanted, paid a reasonable price, and I would recommend this dealership
It was a very positive experience with the Sales Team and in particular Wes Moro. Wes was new to dealer sales, but he was excellent. No pressure at all, accommodating with all my questions and request. He fully understood where I was coming from. The Sales Manager was quick to answer my request and the finance manager was efficient. Overall, I purchase the exact vehicle I wanted, paid a reasonable price, and I would recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I were very satisfied with our first time buying a Toyota from Emerson.Luce Sterling sold us the SR 5 and was never pushy,took his time going over everything.We felt he gave us excellent customer service.We hope this continues as time goes on.
My husband and I were very satisfied with our first time buying a Toyota from Emerson.Luce Sterling sold us the SR 5 and was never pushy,took his time going over everything.We felt he gave us excellent customer service.We hope this continues as time goes on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I do not buy cars often, but it was a good experience and we love our new car.
I do not buy cars often, but it was a good experience and we love our new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
NEVER buy a car from this dealer. One of worst business managers I have ever dealt with. They called and got our buyout,then they talked with our finance company. Then they said they made an error of less than $300 after the financing was completed and refused to sign the paperwork unless we paid the difference. Last thing, she practically threw the paperwork at us. Very unprofessional.. Go elsewhere!
NEVER buy a car from this dealer. One of worst business managers I have ever dealt with. They called and got our buyout,then they talked with our finance company. Then they said they made an error of less than $300 after the financing was completed and refused to sign the paperwork unless we paid the difference. Last thing, she practically threw the paperwork at us. Very unprofessional.. Go elsewhere!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
NEVER buy a car from this dealer. One of worst business managers I have ever dealt with. They called and got our buyout,then they talked with our finance company. Then they said they made an error of less than $300 after the financing was completed and refused to sign the paperwork unless we paid the difference. Last thing, she practically threw the paperwork at us. Very unprofessional.. Go elsewhere!
NEVER buy a car from this dealer. One of worst business managers I have ever dealt with. They called and got our buyout,then they talked with our finance company. Then they said they made an error of less than $300 after the financing was completed and refused to sign the paperwork unless we paid the difference. Last thing, she practically threw the paperwork at us. Very unprofessional.. Go elsewhere!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
One of the best experience I’ve ever had at a dealership. Happy to be part of the family.
One of the best experience I’ve ever had at a dealership. Happy to be part of the family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great to deal with no pressure to buy at all salesman was very nice and informative.
Great to deal with no pressure to buy at all salesman was very nice and informative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car