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Heritage Ford - VT

(2,087 reviews)
Visit Heritage Ford - VT
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Reviews

(2,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford - VT from DealerRater.

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Charlie, Marc and Theresa made our truck purchase a very

Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish the transaction saving us a very long return trip and lost time at work! Charlie stayed with us through the whole process even walking us out to the truck and taking a celebratory picture for us. My wife and I sincerely thank the Heritage team for making a difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Charlie, Marc and Theresa made our truck purchase a very

Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish the transaction saving us a very long return trip and lost time at work! Charlie stayed with us through the whole process even walking us out to the truck and taking a celebratory picture for us. My wife and I sincerely thank the Heritage team for making a difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy camper after driving away with my certified

Very happy camper after driving away with my certified pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! As a first time buyer, his respect and kindness made me feel comfortable while discussing budget and finances and his team was very accommodating while we were at the dealership! I would recommend Bill and the Heritage team to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carley, Thank you for taking the time to share your feedback, and congratulations on taking home your dream truck! We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Maverick, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Great experience, did not feel pressured throughout the

Great experience, did not feel pressured throughout the process. I started with an online build out but learned that would take a while to complete so we grabbed a similar vehicle from their lot instead. Nathan was helpful along the whole way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Excellent experience from start to finish.

Excellent experience from start to finish. Nathan really understood how to support a business owner who needed to cut right to the chase and get things done quickly. Will definitely look forward to the next time I get to do business with Heritage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ryan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan, and that he was able to help find the perfect truck to fit both your and your business' needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

What can I say!

What can I say! Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in having in a new Ranger and Bill delivered. If your looking for someone honest, who listens to your needs and wants Bill is your guy. Bill and Heritage Ford treat you like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to help make sure Ford #7 meets your needs perfectly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

Bill LaBonte was fantastic at letting me focus on the one

Bill LaBonte was fantastic at letting me focus on the one pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It was a perfect match, and he married us!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Logan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that he was able to help make sure your new Ford was the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Had a great experience buying a truck with Noah.

Had a great experience buying a truck with Noah. Very easy to speak with and very professional. Great follow up and great communication through the whole process which didn’t take much time at all. Even helped me out by arranging my delivery needs! If you need to buy a Ford I’d highly recommend visiting Noah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

I recently bought a Ford Explorer from Heritage Ford,

I recently bought a Ford Explorer from Heritage Ford, which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and the features of the vehicle, without any pressure or overbearing sales techniques. He’s a bright young man who will go far! Thank you, Olin. Theresa was also extremely helpful in explaining the contracts and options, and very enjoyable to work with. I appreciate you both and am thankful for the great experience and my new car! Love the Explorer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Dawn Marie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Explorer, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

best there is.

best there is. professional, competent, comfortable. bill gets you exactly what you want, and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Bronco, and that he was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!