Reviews
Have delt with Crowley for years, always pleased except
Have delt with Crowley for years, always pleased except for now, gas gauge on our leased vehicle is STUCK on full, seems like a minor problem, brought vehicle in to be checked and told there is nothing wrong , filled the tank a week ago, at that time the gauge was on 3/4 full, took 20.00 clicked off but gauge never moved to full, drove all day and gauge finally registered full and has been stuck on full since then despite much driving, person who checked vehicle had a bad attitude, seemed like he could not be bothered, told us to just drive the car and “see what happens”, not good enough for me, i drive on I 95 several times a week which is like playing Russian Roulette and don’t need to run out of gas because of a faulty gauge!!, i’ll return the car to. Crowley and hope to get a mechanic who cares
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize that your experience at Crowley CJDR was anything less than satisfactory. Please contact us at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 860-516-5364
Great customer service.
Great customer service. I made an appointment for an oil change and tire rotation. Service was completed in a timely manner while I waited in a clean and comfortable waiting lounge. After my vehicle was done, I was provided with useful updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sounds like an excellent visit. We are so pleased to hear that everything went perfectly. It is so nice to leave knowing what is next for your vehicle. Thank you for taking the time to leave us a great review and we hope to see you again.
The personnel were very friendly and helpful.
The personnel were very friendly and helpful. The service was quick and thorough. I waited for the service and it was completed before it knew it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that the personnel at the dealership were professional, friendly, and helpful. It's also great to know that the service was timely and thorough. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!
Always a great experience.
Always a great experience. Everything is always explained very well. Great communication about when vehicle is ready and what it needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.
Drive in check in is nice especially with cold weather.
Drive in check in is nice especially with cold weather. Techician explained the service appropriately. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that you found the drive-in check-in helpful, especially in cold weather, and that the technician explained the service appropriately. If there's anything specific you appreciate or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!
Major engine repair handled very professionally with
Major engine repair handled very professionally with great communication during the process. For me this was just another good experience in a long history with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased that you chose us and continue to do so time and time again. We work very hard to make sure every experience you have is 5-star worthy. If there's anything specific you appreciate or if there's anything else we can assist you with, please feel free to let us know. We appreciate your loyalty and positive comments. Thank you for choosing our dealership!
It’s always a pleasure working with Crowley, they have a
It’s always a pleasure working with Crowley, they have a great group of people there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback! It's fantastic to hear that you consistently find pleasure in working with our team at Crowley. We take pride in delivering excellent service and maintaining a great group of individuals. If there's anything specific you appreciate or if there's anything more we can do to enhance your experience, please feel free to let us know. Thank you for choosing Crowley, and we look forward to continuing to exceed your expectations!
Appointment was kept on time & curtious .
Appointment was kept on time & curtious . Manager of service department explained how long software update would take.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your appointment was kept on time, and you found the service courteous. It's great that the manager of the service department explained the duration of the software update. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our services!
My service visits are handled professionally & most often
My service visits are handled professionally & most often in a timely manner; the staff is wonderful :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your service visits are handled professionally, and the staff is wonderful. If there's anything specific you appreciate or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!
Best dealership and service center around.
Best dealership and service center around. No one can beat Crowley Auto when it comes to superb, friendly and kind service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and loyalty! We're thrilled to hear that you consider Crowley Auto the best dealership and service center around. Providing superb, friendly, and kind service is our goal, and we appreciate your positive feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We value your business and look forward to continuing to provide top-notch service for you in the future!