Reviews
Always bring my car for oil change and tire rotation. Always quick and professional service.
Always bring my car for oil change and tire rotation. Always quick and professional service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your Five Star Review! Professionalism and efficiency is what we strive for everyday!
Great service, always on time with estimate of service time, I would highly recommend to other people!
Great service, always on time with estimate of service time, I would highly recommend to other people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our team provided timely service and met your expectations. We truly appreciate your recommendation and your trust in Vernon Chevrolet. We look forward to serving you again for all your automotive needs. Safe travels!
Scheduling procedures always easy and quick. Service completed in less than hour and detailed report clearly stated.
Scheduling procedures always easy and quick. Service completed in less than hour and detailed report clearly stated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're glad to hear that scheduling your appointment was quick and easy, and that your service was completed efficiently. Providing clear communication and a detailed service report is important to us, so we're happy you found it helpful. We appreciate your business and look forward to seeing you again at Vernon Chevrolet!
They have my problems and needs as a priority. They went out of their way to make the process easy.
They have my problems and needs as a priority. They went out of their way to make the process easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Helen - Thanks so much for your 5 Star Review. We love to hear that Joe and Rosie went out of their way to make the process easy for you! We appreciate your feedback and your business! Thanks again and we'll see you next time here at Vernon Chevrolet!
Service was performed on time and as requested. I was made aware of future needs without being pressured.
Service was performed on time and as requested. I was made aware of future needs without being pressured.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charlie - Thanks so much for your 5 Star Review! We are so pleased that Rosie was able to explain your vehicle's needs without any pressure. That is our goal! Thank you for your business and we'll see you again down the road here at Vernon Chevrolet!
First and last time for me. The 2023 used suburban goes up and down like a roller coaster. Google said if it has over 80k miles the heavy SUV likely needs shocks or sensors. (85K) Brought into service they said it was an alignment which they did. The car goes alot straighter down the road (thank you) but i still get carsick driving it. The car is parked I drive my Expedition or F350 pickup, I was told service would call and speak to me (no call)
First and last time for me. The 2023 used suburban goes up and down like a roller coaster. Google said if it has over 80k miles the heavy SUV likely needs shocks or sensors. (85K) Brought into service they said it was an alignment which they did. The car goes alot straighter down the road (thank you) but i still get carsick driving it. The car is parked I drive my Expedition or F350 pickup, I was told service would call and speak to me (no call)
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi David - Thank you for your business and sharing your feedback. We are sorry to hear that you remain dissatisfied with your vehicle's ride quality. Based on our inspection, the alignment issue we identified was corrected and, as you noted, improved the vehicle's tracking. After inspecting the vehicle's suspension twice, we are unable to confirm that the remaining concerns are related to a condition that requires repair. We understand your frustration and regret that your experience did not meet your expectations. Respectfully, Erik Nielsen General Manager Vernon Chevrolet 860 646 6464 [email protected]
Signs Your Suburban Needs New ShocksYou don't just have to rely on the odometer. Watch for these common physical indicators while driving:Excessive Bouncing: The vehicle continues to bounce or rock after going over bumps or potholes. Is what AI says and that’s exactly what I got. I’ll pay for them myself I can’t drive it sir, I am bringing it to Ronnie at Steerite I described the feeling and he said “ You must need shocks” This not my first large SUV think it’s my 4th Suburban. I took a short video on my street so you get the idea and I’ll gave Ronnie drive my car and put on whatever it needs. Leaving for Saratoga for a few weeks and I can’t be car sick. I owned a business for 30 years my rule of thumb was to take care of the customer.
Quiet, calm, clean location. Geoff was so great to work with. I would recommend him to anyone looking for a car. Made the experience no stress.
Quiet, calm, clean location. Geoff was so great to work with. I would recommend him to anyone looking for a car. Made the experience no stress.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s a bait and switch tactic on this dealership website. They advertise low prices and when you go in the price is $7k higher. Beware
It’s a bait and switch tactic on this dealership website. They advertise low prices and when you go in the price is $7k higher. Beware
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I went in for an oil change filter and an air filter yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I WON'T BE BACK EVER!!
I went in for an oil change filter and an air filter yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I WON'T BE BACK EVER!!
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Took car in for service, took care of it in a timely fashion, Had no problems very friendly service dept,
Took car in for service, took care of it in a timely fashion, Had no problems very friendly service dept,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase