Reviews
The Schaller dealership was a pleasure to work with....
The Schaller dealership was a pleasure to work with. Mitch and the Schaller team provided a great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our car buying experience at Schaller Acura was enjoyable...
Our car buying experience at Schaller Acura was enjoyable from start to finish. Mitch, our sales representative, was attentive and very knowledgeable. He was able to provide us with information that helped us make to the best decision. Brian was able to expedite the loan process and all paperwork quickly and smoothly. We recommend Schaller Acura to anyone who is looking for a great car buying experience. Mitch and the team are top notch. Thank you for a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole buying process from start to finish was...
The whole buying process from start to finish was enjoyable. Mitch was very knowledgeable and attentive and made our decision very easy. All around wonderful experience! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled that your experience was enjoyable and wonderful! Your feedback is much appreciated and congratulations on your new car!!
Overall experience was average at best. The salesman did...
Overall experience was average at best. The salesman did not communicate updates with the vehicle in a timely manner. Salesman was difficult to get ahold of.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi! We appreciate your business and value your feedback. We take pride in giving outstanding service and we’re saddened to see we missed the mark. Your detailed review will make us better. Thanks for sharing your experience with us.
Very accommodating, professional, and most importantly...
Very accommodating, professional, and most importantly honest. Mitch was very helpful and has great customer relations. We enjoyed working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Roneill1960! Our team always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Mitch took great care of me and I love my MDX! As usual...
Mitch took great care of me and I love my MDX! As usual Schaller Acura has amazing customer service and I highly recommend to anyone looking to buy a new or pre certified vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Powerhouse_lv! Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Professional , friendly sales staff no high pressure...
Professional , friendly sales staff no high pressure tactics very easy buying experience would recommend highly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have used the dealership for service for the last 4...
I have used the dealership for service for the last 4 years. I just recently purchased a 2019 used MDX and the process was very smooth and allowed me to work at my own pace. I found the inventory on their website, confirmed the availability and an appointment was set up with my sales person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi! Thank you for your loyalty and taking the time to share your experience with us! We are happy to hear you purchasing experience was smooth! We look forward to seeing you in service
This is my second lease from Schaller Acura, working with...
This is my second lease from Schaller Acura, working with Mike Uhlman. Mike is the reason I came back to Schaller. He is extremely knowledgeable, patient, courteous and attentive. It is an absolute pleasure to deal with him. I also like the dealership itself. It is small and welcoming and Mike was backed up very competently by Brian Savo and James Merrill. The service department also provides excellent service. I feel like I am a member of a small, welcoming and professional dealership family every time I go there. Jack Hetzel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Hetzel, Thank you for the great review and allowing us to assist you again with your automotive needs! We greatly appreciate your loyalty. Mike Uhlman is definitely an asset to the Schaller Acura Team. We are so happy to hear you feel welcomed and part of our Acura family. Congratulations on your new car! -Schaller Acura Team
I have to say this was my best experience ever purchasing...
I have to say this was my best experience ever purchasing a car! From the beginning to end I received nothing but the best customer service. I emailed inquiring about the newest TLX and Rachel contacted me back almost immediately and set up an appointment. Upon arrival, Michael Uhlman already had the car pulled up front and running for me to explore. Mike certainly went above and beyond for me! Michael was even able to work with the ladies at the bank to keep them open past closing time just to assist me! Mike and Brian were both very friendly and knowledgeable with all my questions and concerns. I certainly can appreciate a business that puts their customers first and I will be recommending them to all! Thank you!!! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dotski1983! Thank you for taking the time to leave us such an awesome review! We are so happy to hear this was your best experience ever! Thank you again and Congratulations on your new TLX!!
