Reviews
Excellent service Above and beyond help with the link
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
Excellent service Above and beyond help with the link
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, We're so glad our team could go the extra mile to help you with your phone connection and that you were comfortable in our lounge while you waited. Excellent service is what we strive for every day, and your feedback means a lot to us. We appreciate your business!
Troy Colin was a great salesman.
Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!
Troy Colin was a great salesman.
Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie, Troy takes pride in providing honest, no-game service in all areas. We're so glad he gave you the best car-buying experience. Thank you for recognizing his excellent work!
TODAY - I “turned back time…” Years ago, I bought a
TODAY - I “turned back time…” Years ago, I bought a car from Lia Honda of Enfield, Connecticut. I'll never forget that red bow on the hood of my white Honda. Fast forward to today, October 11, 2025. I purchased another car from Lia Honda of Enfield. On the phone, Mary, a fantastic salesperson, answered all my questions about available cars, prices, and the latest options on Honda vehicles. I was on my way to an appointment at a nearby Honda dealership, but Mary's exceptional customer service convinced me to cancel it. I randomly called Lia of Enfield, because I had questions and drive time. Mary’s “smile” in her voice on the phone brightened my day. Seriously, this was a “thing,” her tone, patience, and incredible efficiency. Mary truly showed that she cared about me as her customer. In person, Mary was warm, kind, and expert. The tour of the available car options amazed me, and I hope I remember all the features! Mary had said over the phone, "We can have you rolling out later today in your new Honda." I smiled, thinking, "No way this can’t be done in one day." Sure enough, everything aligned perfectly, and I drove away in my new 2026 Honda. I want to thank Mary, the sales team, and everyone who prepared the car. Wow, Lia Honda of Enfield really caught my eye! Lastly, as I was "floating" down I-91 South, I noticed the exact colors and models of my previous two Hondas right in front of me. It was a fun moment, knowing I have had a wonderful collection of fantastic cars, and I'm sure I'll cherish my new Honda just as much. Finally, I asked Mary if I could write an email to the manager, and she was humble. Humility is something that we don’t see much today. Mary smiled and said, “Well, if you write a review on Google, it is enough.” Mary didn’t even want me to showboat her to the manager. I guess the fact that I bought the brand new car showed enough. We need more Marys in the world!!! My next vehicle will be from Lia Honda of Enfield; don’t forget this happy customer!!!!
TODAY - I “turned back time…” Years ago, I bought a
TODAY - I “turned back time…” Years ago, I bought a car from Lia Honda of Enfield, Connecticut. I'll never forget that red bow on the hood of my white Honda. Fast forward to today, October 11, 2025. I purchased another car from Lia Honda of Enfield. On the phone, Mary, a fantastic salesperson, answered all my questions about available cars, prices, and the latest options on Honda vehicles. I was on my way to an appointment at a nearby Honda dealership, but Mary's exceptional customer service convinced me to cancel it. I randomly called Lia of Enfield, because I had questions and drive time. Mary’s “smile” in her voice on the phone brightened my day. Seriously, this was a “thing,” her tone, patience, and incredible efficiency. Mary truly showed that she cared about me as her customer. In person, Mary was warm, kind, and expert. The tour of the available car options amazed me, and I hope I remember all the features! Mary had said over the phone, "We can have you rolling out later today in your new Honda." I smiled, thinking, "No way this can’t be done in one day." Sure enough, everything aligned perfectly, and I drove away in my new 2026 Honda. I want to thank Mary, the sales team, and everyone who prepared the car. Wow, Lia Honda of Enfield really caught my eye! Lastly, as I was "floating" down I-91 South, I noticed the exact colors and models of my previous two Hondas right in front of me. It was a fun moment, knowing I have had a wonderful collection of fantastic cars, and I'm sure I'll cherish my new Honda just as much. Finally, I asked Mary if I could write an email to the manager, and she was humble. Humility is something that we don’t see much today. Mary smiled and said, “Well, if you write a review on Google, it is enough.” Mary didn’t even want me to showboat her to the manager. I guess the fact that I bought the brand new car showed enough. We need more Marys in the world!!! My next vehicle will be from Lia Honda of Enfield; don’t forget this happy customer!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, thank you for sharing your experience with us! We're delighted Mary handled your wishes with the utmost advocacy, expertise, and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Lia Honda.
Always great service.
Always great service. Never had to go back for anything done wrong. Everyone Always has a great attitude. Thanks Jesse
Always great service.
Always great service. Never had to go back for anything done wrong. Everyone Always has a great attitude. Thanks Jesse
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Jimmie! Your satisfaction means a lot to us, and we're pleased you enjoy the reliability furnished by Jesse and our service department. We hope you'll continue to make Lia Honda your first choice for service.
Edwin Guzman of Lia Honda was exceptionally kind and
Edwin Guzman of Lia Honda was exceptionally kind and patient with me. I had left another dealer when the salesperson did not acknowledge me in any way and when I asked for help to buy a new gently used car he said “ I have nothing to offer you.” I found Ed to be the opposite. Helpful , polite and courteous, he had three cars to choose from and he made my experience easy and rewarding . Three days later I had my new car , all paperwork completed and I was one happy customer.
Edwin Guzman of Lia Honda was exceptionally kind and
Edwin Guzman of Lia Honda was exceptionally kind and patient with me. I had left another dealer when the salesperson did not acknowledge me in any way and when I asked for help to buy a new gently used car he said “ I have nothing to offer you.” I found Ed to be the opposite. Helpful , polite and courteous, he had three cars to choose from and he made my experience easy and rewarding . Three days later I had my new car , all paperwork completed and I was one happy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia, thank you for sharing your experience with us! We're delighted Edwin handled your wishes with the utmost advocacy and grace. Congrats on your new car! Here's wishing you all the best in your travels, from everyone at Lia Honda.
While still not a fan of the whole car buying experience,
While still not a fan of the whole car buying experience, the Lia team made the best of it for us. We actually felt for Edwin Guzman as it seemed he was juggling a couple of sales at once. He took all the time needed with us to go over the Ridgeline's features and got our phones paired for us. Business office visit was fairly painless and probably as quick as it could be. Overall, a good experience for us.
While still not a fan of the whole car buying experience,
While still not a fan of the whole car buying experience, the Lia team made the best of it for us. We actually felt for Edwin Guzman as it seemed he was juggling a couple of sales at once. He took all the time needed with us to go over the Ridgeline's features and got our phones paired for us. Business office visit was fairly painless and probably as quick as it could be. Overall, a good experience for us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ridgeline, JD! We're thrilled you enjoyed a pleasant and supportive buying experience with Edwin, and we appreciate your fantastic feedback. We wish many happy travels to you in your beautiful new truck, from all of us at Lia Honda.
Service was excellent not pushy and very informative
Service was excellent not pushy and very informative salesman Troy Collin. Salesmanger was also very helpful
Service was excellent not pushy and very informative
Service was excellent not pushy and very informative salesman Troy Collin. Salesmanger was also very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Claire, we're so pleased you enjoyed a pleasant dealership experience guided by Troy! Thank you for taking the time to review and recommend his expertise. We wish you al the best in your future travels, from the entire team at Lia Honda!
I recently just purchased a car from Lia Honda in Enfield
I recently just purchased a car from Lia Honda in Enfield . It was the best experience for purchasing a car. Mark was super friendly and attentive, also very knowledgeable with the cars. Also Mike was also so friendly and made the process so much easier and faster.
I recently just purchased a car from Lia Honda in Enfield
I recently just purchased a car from Lia Honda in Enfield . It was the best experience for purchasing a car. Mark was super friendly and attentive, also very knowledgeable with the cars. Also Mike was also so friendly and made the process so much easier and faster.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chea, that's wonderful! Thanks for the positive feedback on working with Mark and Mike. We're delighted they effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda.
Troy Conlin assisted me with the purchase of the specific
Troy Conlin assisted me with the purchase of the specific 2026 Civic Model I was looking for. He clearly went over all the details and I was able to take home the car just a short time later that day. I’m extremely pleased with the car as well as the experience with Troy and Lia Honda.
Troy Conlin assisted me with the purchase of the specific
Troy Conlin assisted me with the purchase of the specific 2026 Civic Model I was looking for. He clearly went over all the details and I was able to take home the car just a short time later that day. I’m extremely pleased with the car as well as the experience with Troy and Lia Honda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-star review! We're delighted Troy provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new Civic! We wish you all the best in your upcoming journeys, from everyone at Lia Honda.
It was such a smooth and quick experience!
It was such a smooth and quick experience! Shia was very kind, professional, and took the time to explain everything clearly. I really appreciated the excellent customer service — it made the whole process stress-free.
It was such a smooth and quick experience!
It was such a smooth and quick experience! Shia was very kind, professional, and took the time to explain everything clearly. I really appreciated the excellent customer service — it made the whole process stress-free.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know how satisfied you were with Shia's assistance, Darion! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

 
     
     
     
     
     
         
         
         
        
     
     
     
     
     
     
    