Joe Rizza Ford

To me, buying a car is usually a stessful event and one which I'm not fond of...It's a big purchase and you better know what you want and what you are getting...I had a nice stressless time at Joe Rizza Ford/KIA... Everyone was helpful and NOT pushy which is what I liked..I would recommend your place to friends

Excellent Service, convenient and accomodating. Response from service staff is prompt and professional

Fast and friendley service. Good facilities. Overall good experience.

I was very pleased when my service representative took the initiative to provide me with a rental car for the day when he realized that my car would be there for a while.

Very good service...helpful but not pushy. Very satisfied!

Good buying experience and all of my service work has been done at Rizza. Top Ford dealer!

I absolutely love this car! It has great features on the inside & outside. It's made my commute into the city for work more enjoyable. Frank & Gary at the Orland Park office were very helpful, and do great business with their customers! I will continue to purchase my vehicles from Joe Rizza Ford in the future.

Bill k. and Lee went out of their way to completely help me to find the best deal they could find for me. They treated me with the utmost respect and dignity. I enjoyed doing business with them men like these are a hard find. Thank you, Jody Biernat

When my husband and I decided to replace my Ford Escape that was recently totaled in an auto accident; I shopped on the internet to find the best deal possible. I dealt with at least 7 Ford dealerships and it was an effortless choice to choose to buy from Joe Rizza Ford. Why? * They met all my wants. Everything. I even got extras. * They were truly pleasant to work with. Never intrusive. * They gave us the BEST DEAL. * It was obvious from the beginning they wanted our business. * Customer Satisfaction still exists. Wow, I thought that was extinct. Thank you so much John Runia/Internet Sales & Bill Kassanitz/Direct Sales. I am very pleased to say that everyone at Joe Rizza Ford was always courteous, professional and respectful. My husband's says the only negative thing was, the 8 hour wait to have paperwork completed without being fed or watered.

The gentleman in charge of my service was very nice, informative and helpful. The only problem I had was calling to schedule an appointment. I called several times using the prompts and trying to connect to service.After 3 times and being on hold greater than 10 min each time, I told the opperator no one was answering. All she did each time was try to reconnect rather than going to get someone or trying to fix the problem -- very frustrating and made her appear lazy and uncaring.I finally try the parts dept explaining to him and he went and physically got someone from service. When I came in they told me there was a problem with the phones. Had the operator listened she would have known this at 9:00 am versus 1:00 in the afternoon. Wonder how many customers you lost that day because she was not proactive in her problem solving and customer service skills. I gave all 5 stars because my service rep made a good recovery with his interactions so I didn't down grade everyone because of her.