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Hoffman Honda

(2,092 reviews)
Visit Hoffman Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (860) 735-6778 (860) 735-6778
Used (860) 264-1235 (860) 264-1235
Service (860) 264-1117 (860) 264-1117

Inventory

See all 113 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Here at Hoffman Honda located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Honda CR-V HR-V or Accord to meet your needs. Our fully staffed service department including highly trained Honda Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Driven By Trust

Service center

Phone number (860) 264-1117

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(2,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Honda from DealerRater.

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RE: car had problems with starting.

RE: car had problems with starting. Kelly in the Service Department carefully reviewed the issue with me. . She was most attentive to the customers concerns that the starter solenoid was not functioning as designed. Kelly offered the alternative of a re-built starter, if it was required. The car then went through a complete check-up by the qualified Honda mechanics.on site. It was determined that the problem was with the battery. A new battery was installed. The customer picked up the car later in the afternoon. The whole experience was most satisfactory. Additionally, the customer save a significant amount of money because of the trouble-shooting of the Honda mechanics. Well done Hoffman Honda Team.

RE: car had problems with starting.

RE: car had problems with starting. Kelly in the Service Department carefully reviewed the issue with me. . She was most attentive to the customers concerns that the starter solenoid was not functioning as designed. Kelly offered the alternative of a re-built starter, if it was required. The car then went through a complete check-up by the qualified Honda mechanics.on site. It was determined that the problem was with the battery. A new battery was installed. The customer picked up the car later in the afternoon. The whole experience was most satisfactory. Additionally, the customer save a significant amount of money because of the trouble-shooting of the Honda mechanics. Well done Hoffman Honda Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Kelly and our service team! We're glad everything was taken care of efficiently, and you saved money in the process. We're always here to help at Hoffman Honda!

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Kelly and Jennifer were both very helpful.

Kelly and Jennifer were both very helpful. The video helped me understand the problem. I left car over night and it was ready by noon. Paid a little less than expected. I trust Hoffman’s and go there for everything.

Kelly and Jennifer were both very helpful.

Kelly and Jennifer were both very helpful. The video helped me understand the problem. I left car over night and it was ready by noon. Paid a little less than expected. I trust Hoffman’s and go there for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Carol, thank you for sharing your positive experience with Kelly, Jennifer, and the team! We truly appreciate your trust and your business. See you next time at Hoffman Honda!

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Good experience.

Good experience. Smooth transition getting me from one car to another. Simon is a great salesman. He listens to what you want and tries to get it for you.

Good experience.

Good experience. Smooth transition getting me from one car to another. Simon is a great salesman. He listens to what you want and tries to get it for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hoffman Honda, and for sharing your experience with Simon! We hope you enjoy your new car!

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Everyone we’ve dealt with was extremely helpful,

Everyone we’ve dealt with was extremely helpful, straightforward and honest. They’re well organized and friendly, Kristina was terrific in explaining things, kept me aware of what was happening, and made the experience as pleasant and easy as possible.

Everyone we’ve dealt with was extremely helpful,

Everyone we’ve dealt with was extremely helpful, straightforward and honest. They’re well organized and friendly, Kristina was terrific in explaining things, kept me aware of what was happening, and made the experience as pleasant and easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ambrose, we’re glad to hear everyone was helpful and clear at every turn! We’ll let Kristina know about your glowing review. Thanks from the Hoffman Honda team!

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Excellent service, friendly staff, fair pricing, and a

Excellent service, friendly staff, fair pricing, and a seamless car-buying experience at Honda Hoffman dealer.

Excellent service, friendly staff, fair pricing, and a

Excellent service, friendly staff, fair pricing, and a seamless car-buying experience at Honda Hoffman dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review of our team here at Hoffman Honda! We’re so happy to hear you had a seamless buying experience and we hope to see you again down the road. Safe travels!

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Dash is an efficient and friendly service advisor.

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

Dash is an efficient and friendly service advisor.

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

David, we are grateful for your feedback! Thank you for choosing Hoffman Honda and highlighting Dash, Jen, and our team. We look forward to your continued support! Have a great day!

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My service person took excellent care of me.

My service person took excellent care of me. She kept me updated on cars progress and kept her promise in checking the diagnostics efficiently and timely. I was extremely happy with the rapport and service. I grade them APlus!

My service person took excellent care of me.

My service person took excellent care of me. She kept me updated on cars progress and kept her promise in checking the diagnostics efficiently and timely. I was extremely happy with the rapport and service. I grade them APlus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Robin, thank you for sharing your positive review of our service department! We will be sure to pass along your kind words to our service team. See you next time at Hoffman Honda!

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Advisor was very helpful at explaining issues resolved,

Advisor was very helpful at explaining issues resolved, and maintenance maintenance schedule how the reminders work to determine the schedule times

Advisor was very helpful at explaining issues resolved,

Advisor was very helpful at explaining issues resolved, and maintenance maintenance schedule how the reminders work to determine the schedule times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about your advisor, William! We’ll be sure to pass along your appreciation to them. It's wonderful to know you're satisfied. We hope to welcome you back to Hoffman Honda again down the road!

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Very accurate and everything explained of what’s needed

Very accurate and everything explained of what’s needed next on my car. Great staff!

Very accurate and everything explained of what’s needed

Very accurate and everything explained of what’s needed next on my car. Great staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alberto, it was our pleasure to assist you. Thank you from all of us here at Hoffman Honda!

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I worked with Kim Reyes and he was great!

I worked with Kim Reyes and he was great! I bought an Honda Passport. He answered all my questions. He helped me get the technology set up. It was all done in a timely manner. I’m happy with my purchase.

I worked with Kim Reyes and he was great!

I worked with Kim Reyes and he was great! I bought an Honda Passport. He answered all my questions. He helped me get the technology set up. It was all done in a timely manner. I’m happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Patti, thank you for sharing your experience with Kim Reyes! We hope you enjoy your new Honda Passport. We appreciate your business at Hoffman Honda!

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