Hoffman Lexus

From the initial discussion with sales associate Karan Singh to the closing of the deal with finance director Al Ramos, this was a great buying experience. The professionalism of these individuals is the reason I return to do business at Hoffman. I continue to recommend them and the dealership to friends interested in Lexus.

Although I didn't purchase my vehicle from Hoffman Lexus my experience with Carlos has been nothing but pleasant. He was extended himself to go above and beyond to assist me with any questions or concerns I have. Greatly appreciated!

Went to Hoffman Lexus to check out the IS 250. I had heard very positive things about Lexus cars and service and my experience was no exception. Eddie Adkins answered all of my questions and was very professional from start to finish. His passion and energy spoke volumes and made the experience a pleasant one. Peter Quagliaroli stressed that they strive for perfection at Hoffman and they delivered! Definitely recommend!

Ryan was honest, polite, and very helpful, a vast improvement over our last experience at Hoffman

I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually sold so I was frustrated that I wasted my time to travel all the way to East Hartford. However, everyone in the showroom was friendly and courteous and willing to work with me to find something else. I met with a sales manager named Walter who was kind enough to offer me better pricing on the car I find. He passed me on to a salesman, Woody, who was also very helpful. No one was pushy and just looking to make a sale. I left that day without a vehicle but made my back because of the great service I received while I was there. All of the people I encountered there were very professional and helpful, whether I was actually making a purchase or not, and that is even more comforting. Buying a car is big decision and I didn't want to be stuck with something I did not like in a few days or could not afford. I thank everyone at Hoffman Lexus for their hospitality.

I gave Hoffman Lexus of East Hartford, CT a 5 out of 5 stars simply for excellent customer service, friendliness and professionalism. I just leased my third Lexus (two from Hoffman Lexus) and the experience was great. My husband and I worked closely with Eddie Adkins who went above and beyond the call of duty for us! The day we went to look at the NX-200t, I couldn't make up my mind on which colors and styles I liked and I unfortunately dragged Eddie and my husband around the inventory lot for about three hours sitting in different models and test driving back and forth... Long story short, Eddie never hesitated to assist us with whatever it was we wanted. His selfless service and integrity during this entire process was spot-on, everything from delivering us the price we were interested in to finding us the perfect vehicle. We are definitely going to be stopping in to say "hello" to everyone as we feel like a part of the Hoffman family. Tom Ryan and Peter Quagliaroli are also outstanding, knowledgeable individuals at Hoffman Lexus who we've worked with multiple times. I would strongly recommend Hoffman Lexus for any auto business you may be anticipating... Thank you guys for everything!

My husband and I have purchased numerous cars here. In a moment of rash decision, my last car came from a different dealership and, sadly, was not a Lexus. I learned and just returned Home to Hoffman. My welcome home was was heartwarming with fast, trustworthy and efficient service. This is family..... I know with a doubt that I will always be taken care of here.

Everything was perfect, from the first phone call to the delivery. Tom Ryan was great. I would highly recommend him and the Hoffman company is the best auto company i have ever dealt with. Bravo

Good customer service. Work with you to deliver exactly what you are looking for at a competitive price. Eddie has a capturing personality, Rebecca is very informative and helpful, Kevin is very friendly and knowledgeable, Al is super and works to get you the best deal, and Sebastian delivered on best price and fast, expedited service. Great teamwork.

I finalized the purchase of my Lexus RX350 last night and could not be happier. The car is beautiful and was delivered to me as promised. This is the second time I have purchased a Lexus at Hoffman from Woody and once again he was professional, patient and attended to every detail for me. Regarding financing Al initially gave me great direction and Peter Q. ended u organizing all the paperwork in a timely, friendly and professional manner. I cannot thank Woody, Peter and Al enough.