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Harte INFINITI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (754 reviews)
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (754 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harte INFINITI from DealerRater.

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Joe Finelli Infiniti

My salesman Joseph Finelli is by far the best person my wife or I ever got a car from. I've never had a good car buying experience until we met Joseph. We have recommended him to several of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback! We're glad to hear that you both enjoyed working with Joe during your visit. Delivering a great experience is our foremost priority, and it's great to know that he did so for you. Thanks for your recommendations! Call on us again if we can do anything else for you in the future!

Hassle Free

Joe Finelli helped me get into a new car that met my needs and helped me out financially. He was easy to deal with, undertsanding, and efficient. In no time we had the details worked out and any of the nuances that needed to be addressed, Joe took care of to simply the experience. This is the 3rd experience I have had at Harte Infiniti, and the smoothest to date. Joe is a cool guy, and I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your recommendation! We're glad to know that you enjoyed your visit to our dealership, and that you were pleased with Joe's efforts on your behalf. Customer satisfaction is our top priority, and we're delighted that he demonstrated that commitment to you. Thanks for sharing your comments! Come back and see us again if we can do anything else for you in the future!

my new infiniti q40 awd

Joe Finelli was wondeful with the process start to finish. This was my second experience with the harte group and joe was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with Joe, Tonya! We're glad to know that he continues to provide excellent customer service, and that you enjoyed working with him during your visits. We look forward to seeing you again in the future, and in the meantime, enjoy your new car!

Used Car Experience

My 2011 FX35 was totaled in an accident. I went to Harte to replace my baby as closely as possible to what I lost. Not only did Harte have the perfect car, the attention I received was extraordinary. Jay and Ryan took care of my every need with courtesy and professionalism. Ryan really went out of his way to ensure that I was 100% satisfied, and I am! Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We’re glad to hear it, Rob! Customer satisfaction is by far our most important goal, and we are delighted that Jay and Ryan ensured that we achieved that goal. We hope you are enjoying your new car! Let us know if we can do anything else for you in the future!

Great Team, Smooth Customer Service

I had a great experience with the folks over at Harte Infiniti when I bought my Infiniti. My sales person was Anower who was honest with me about everything I needed to know and helped walked me through the process. Was very responsive and did check ups on how things were going post sales. Needed a few minor things post sales all of which the team at Harte took care of very quickly and easily. Overall Very Good Experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear it! Customer service is our number one priority, and we're thrilled to know that Anower was able to work with you to make sure you were entirely satisfied with your purchase! Thanks for sharing your comments with us! Call on us again if we can do anything else for you in the future!

Full of smiles

From the minute I contacted Harte Infinity I had nothing but quality service. My salesman, Ryan was very nice and understood what I wanted. He did not push me into a car I didn't like, or not in my budget. Ryan worked hard and quickly to help me find a car I love. I will be recommending not only the dealership to my friends and family, but my salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're happy to hear it! Making sure you get the right car at the right price for your needs is very important to us, and we're thrilled that Ryan was able to work with you to achieve that. Thank you for your recommendation! Come back and see us when it comes time for your first scheduled maintenance, and in the meantime, enjoy your new car!

Great Cars and Great Service

I met Joe Finelli the first day i walked into the dealership and he was able to get me the right car at the right price! Any minor details were taken care of before i picked up the car. Joe was able to get everything done for me that i asked and went to bat for me when needed in the negotiation process! Best Regards, -Douglas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Douglas! We're delighted to know that you enjoyed working with Joe during your recent visit. Excellent customer service is our passion, and it's great to hear that he achieved that. Thank you for writing about your experience! Call on us again if we can do anything else for you in the future!

Great Car Q60s....Great People to work with!

I met Joe Finelli the first day i walked into the dealership and he was able to get me the right car at the right price! Any minor details were taken care of before i picked up the car. Joe was able to get everything done for me that i asked and went to bat for me when needed in the negotiation process! Best Regards, -Douglas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Douglas! We're delighted to know that you enjoyed working with Joe during your recent visit. Excellent customer service is our passion, and it's great to hear that he achieved that. Thank you for writing about your experience! Call on us again if we can do anything else for you in the future!

Love my new Q40

Just picked up my 3rd. Infiniti. Joe was great to deal with. He knew just what I wanted . I will definitely send buyers to see Joe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Carol! We're happy to know that you continue to enjoy working with Joe during your visits. We appreciate the recommendation! Please let us know if we can do anything else for you in the future, and in the meantime, enjoy your new car!

new infiniti qx60 suv

Joe Finelli was great explaning all the options not pushy at all fantastic experience will tell all they need to meet this guy awesome follow up thank you joe finelli and the Harte team!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendation! We're glad to know that Joe was able to explain all the options on your car and ensure that you got the perfect car for your needs. Thank you for sharing your experience with us! Call on us again if we can do anything else for you in the future!