Liberty Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
282 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 29, 2019

    I chose Liberty Honda after doing research and tons of test driving at multiple dealerships. They won out because I decided on a Honda and I had such a... good experience test driving there. Lori was so helpful, NOT pushy and overall really great to work with. Lori understood I wanted to take my time, do my research and wait until I found the RIGHT car. I had a HORRIBLE experience at Middletown Nissan the week before because they took my car keys to value my trade and then were CRAZY pushy and more or less demanded I buy from them right then and there and didn't give me back my keys so I couldn't leave--I finally told them I refused to be pushed into buying a car and would ABSOLUTELY NOT be purchasing that evening, so they finally relented. Once I picked a car the rest was easy...Liberty got me GREAT financing (I was shocked because I knew my credit score!) and gave me a fair price on my trade. Plus the car price wasn't inflated so I didn't have to play around for hours "haggling" Being a single woman can be tough when it comes to car shopping because sales people tend to be very pushy and that's NOT how I roll! The whole experience was easy and painless- Thank you SO MUCH to Lori because I LOVE LOVE LOVE my car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Samantha, I'm glad to read that your experience with our team was easy and that we found the used car along with the price that you wanted. I'll be... sure to tell Lori how appreciative of you are of her! Thank you again for choosing Liberty Honda!

  • 1.0 out of 5
    April 10, 2019

    After years of satisfied experiences both buying and maintaining multiple Hondas at my local Honda dealer in southeastern CT, I decided to try and buy... a car Liberty Honda. I'm a reasonable 63 year old man, I didn't flinch at the price, but they totally pulled something on me anyway. JC

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    JC, I was disappointed to come across your review today. Thank you for providing us with constructive feedback, as it helps us improve our dealership.... I would appreciate the chance to speak with you personally about your visit with us. Please, at your earliest convenience, call me at 866-651-8882. I look forward to hearing from you soon and, hopefully, regaining your trust in Liberty Honda. Sincerely, Mike Plummer, General Manager

  • December 26, 2017

    I wanted to share my great experience with others. Liberty Honda is awesome! I just bought a 2018 CRV there. My salesman was Nick D. He was professional,... easy to work with, and bent over backwards for me while providing a non-hassle environment. I highly recommend Liberty Honda. Make sure to ask for Nick if you're looking to purchase a vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review, Kelly! We will pass along your compliments to Nick! Thank you for your recommendation, and we hope to be able to h...elp you again in the future!

  • 5.0 out of 5
    December 2, 2018

    The courtesy displayed by Michael Petrella, Sales Mgr. , & Pablo, our technician to both my wife & I was very appreciated. Mr. Petrella understood & exceeded... both our needs & budget. This was our second purchase from Liberty Honda & will shop there again. We have visited other auto dealerships & have never felt as comfortable. From the moment we walked through the door, my wife & I enjoyed a very positive shopping experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the awesome feedback James! You are always welcome to keep coming back here. We enjoy having you and are thankful for your loyalty. S...ee you again soon!

  • 5.0 out of 5
    December 1, 2018

    Our salesman, John Cunningham, was very friendly and not too pushy. I am very happy with my purchase and the service that I received at Liberty Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    That's so great! Congratulations on your purchase!

  • 5.0 out of 5
    November 13, 2018

    Excellent service a plus I would buy a car from Honda from now on great team I was very pleased with with every aspect of my transaction

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sandra, thank you for the 5-star review. It is always a delight to hear about a customer's positive experience with our dealership!

  • 4.0 out of 5
    November 4, 2018

    I purchased a certified-preowned 2015 Honda Civic recently. My salesperson, John Cunningham, took the time to make sure I was satisfied with my car choice.... He and his team broke things down and made sure I fully understood everything from my payments to my warranty details. Thank you again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words about John. We are so glad he made you feel comfortable and provided an easy buying experience for you. Thank you for yo...ur business and enjoy your purchase. We hope to see you soon!

  • 5.0 out of 5
    October 20, 2018

    John was an excellent sales representative and was really helpful during my car hunting process. would recommend the dealership to anyone. had a great... experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the excellent review, Yuqi! We are so glad that John was able to help you have a great buying experience at our dealership. We hope to work... with you again in the future

  • 5.0 out of 5
    October 4, 2018

    Worked with Abdelhamid who was new there at that time. He was very helpful and was patience with my wife and I as we test drive the cars we like. He... also helped me get auto insurance so that I can take the car that day. He even drive my wife back first because she needed to do something at home while I stayed to finished up on the paper work. Will recommend Liberty Honda if you don't like to haggle over price. They are quite sure that they have the lowest price so they use it as a selling point. Although they did give every purchase a $300 off special on that day. Which was great for us. They are nice people there but you still have to do your due diligence and don't take everything they say at face value. Have everything in writing and double check with them if you are not clear about something. Abdelhamid was very good with getting back to me either via email or call if I have a question. Overall, a good car buying experience. You know how we all hate to go shopping for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave such a great and thorough review of our dealership. We desire for every single one of our customer's to feel va...lued and comfortable while they shop with us at Liberty Honda, so we are thrilled to hear that Abdelhamid gave you a great buying experience!

  • 5.0 out of 5
    October 4, 2018

    I started with Mike the GM who happened to answer my call. I explained what I wanted to accomplish which was swap my outstanding 2015 Pilot fora newer... one with less mileage. He had one ,I went down,offered me a great deal , and I bought it, all of this happening in about 2 hours. Pablo took over and picked up my car in 2 days (they put on trailer hitch and cleaned it). Ryan in finance was also great. Whole experience was seamless and did'nt waste my time. My second car at Liberty and judging by my excellent experience I'll be back when I get my next car

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steve,we are so thankful for your continued loyalty to Liberty Honda! Your business is valuable to us, and we are grateful for the opportunity to re-e...arn your loyalty through our great staff and smooth sales process. We can't wait to see you again!

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