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Audi Fairfield

(264 reviews)

Reviews

(264 reviews)

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I just finished dropping my 2024 Audi for service. I worked with Lindsey. She is pleasant, professional and very knowledgeable about Audis in general and Audi of Fairfield’s service policies. I thanked her profusely. She was graceful and said everyone at Audi knows customer satisfaction is the #1 priority. I am sure Lindsey is right but she happens to exceed any reasonable expectation. Audi of Fairfield is lucky to have such a talented professional.

I just finished dropping my 2024 Audi for service. I worked with Lindsey. She is pleasant, professional and very knowledgeable about Audis in general and Audi of Fairfield’s service policies. I thanked her profusely. She was graceful and said everyone at Audi knows customer satisfaction is the #1 priority. I am sure Lindsey is right but she happens to exceed any reasonable expectation. Audi of Fairfield is lucky to have such a talented professional.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recognizing our team's professionalism and knowledge. We appreciate your feedback about our service experience at Audi Fairfield.

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We had an excellent experience buying our Q7. Our sales rep, Karina, was extremely knowledgeable and patient in going over the features of our new vehicle. No haggle pricing may be buying experience more pleasant

We had an excellent experience buying our Q7. Our sales rep, Karina, was extremely knowledgeable and patient in going over the features of our new vehicle. No haggle pricing may be buying experience more pleasant

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with your Q7 purchase. We're glad our team could assist you effectively. Audi Fairfield appreciates your feedback.

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Excellent sales person- worked quickly to get us the car we wanted. Would highly recommend!

Excellent sales person- worked quickly to get us the car we wanted. Would highly recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Audi Fairfield. We appreciate your feedback on our sales process.

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The staff were friendly and helpful. The 2 people that handled my sale were professional and made it go smoothly. I would recommend Audi and the 2 people that took care of my sale.

The staff were friendly and helpful. The 2 people that handled my sale were professional and made it go smoothly. I would recommend Audi and the 2 people that took care of my sale.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending Audi Fairfield. We appreciate your recognition of our team's professionalism. Your feedback is valued.

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Everyone at Audi Fairfield was professional, friendly, and made the entire process smooth and hassle-free.

Everyone at Audi Fairfield was professional, friendly, and made the entire process smooth and hassle-free.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recognizing our team's professionalism and friendliness. We're glad your experience at Audi Fairfield was smooth. We appreciate your feedback.

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Alex Cesarini was the BEST! He listened to my concerns, he was very knowledgeable, listened carefully to what I was looking for in a car and understood all of my concerns. He also has a great sense of humor. I would highly recommend Alex.

Alex Cesarini was the BEST! He listened to my concerns, he was very knowledgeable, listened carefully to what I was looking for in a car and understood all of my concerns. He also has a great sense of humor. I would highly recommend Alex.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team. We appreciate your recommendation and are glad we met your needs. Audi Fairfield values your feedback.

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Felipe, Paul and the entire team of Audi Fairfield was amazing with me and my car process. They were patient and very professional and mindful of my needs. I will always go there for future purchases and services

Felipe, Paul and the entire team of Audi Fairfield was amazing with me and my car process. They were patient and very professional and mindful of my needs. I will always go there for future purchases and services

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team at Audi Fairfield. We appreciate your trust and look forward to serving your future needs.

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We used Frank for many years and have had 13 Audis. Our new representative is Sabastian Longo. Extremely personable and professional. He tutored us twice and is setting up weekly follow-ups to continue answering questions. We also want to thank Raphael for working with Sabastian and us on the new A5 we just leased. Was a good offer and met our financial needs. Thanks again! Dennis Magid

We used Frank for many years and have had 13 Audis. Our new representative is Sabastian Longo. Extremely personable and professional. He tutored us twice and is setting up weekly follow-ups to continue answering questions. We also want to thank Raphael for working with Sabastian and us on the new A5 we just leased. Was a good offer and met our financial needs. Thanks again! Dennis Magid

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team, Dennis. We're glad Sabastian and Raphael could assist you with your new A5 lease. We appreciate your continued trust in Audi Fairfield.

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Alex was phenomenal to work with. Smooth process from test drive to delivery. First Audi, will not be my last.

Alex was phenomenal to work with. Smooth process from test drive to delivery. First Audi, will not be my last.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Audi Fairfield. We're glad our team could assist smoothly from the test drive to delivery. Looking forward to serving you again.

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Alex Kearney at Audi of Fairfield was an absolute pleasure to work with. He and the Audi team took care of me from the start. The process was smooth and painless.

Alex Kearney at Audi of Fairfield was an absolute pleasure to work with. He and the Audi team took care of me from the start. The process was smooth and painless.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team at Audi Fairfield. It's great to hear the process went smoothly for you. Thank you for choosing us.

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