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Middletown Nissan

(429 reviews)
Visit Middletown Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 768-9075 (888) 768-9075
Used (888) 774-6583 (888) 774-6583
Service (888) 774-7099 (888) 774-7099

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Middletown Nissan from DealerRater.

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Best price and incredible professional service.

Best price and incredible professional service. Bought 4 cars from him already. Thank you, Asad .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very disappointed have purchased several cars from them

Very disappointed have purchased several cars from them and they really disappointed me the last purchase will never buy from them again They are not willing to work with me once they get there money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership was fair and sales staff were great to work

Dealership was fair and sales staff were great to work with. Pricing was competitive and all in all not a bad place to shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We strive to provide fair prices and exceptional service to all our customers. It was a pleasure working with you and we hope to see you again soon at our dealership.

Louis was exceptional, very personable, knowledgeable

Louis was exceptional, very personable, knowledgeable and eager to provide excellent customer service. He has a great future with your company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car dealer experience I’ve had.

Best car dealer experience I’ve had. Louis Perez made my experience better than I anticipated. He was patient with my questions and concerns and went out his way to accommodate. At no time did I feel pressured or a disinterest from him during my process. Can’t say the same for many others dealers I’ve been to but I won’t go anywhere else after this. Great job Louis and thanks to all the staff at Middletown Nissan for your awesomeness. Your awards and accolades are well deserved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dealer uses cars.

Dealer uses cars.com as a bait and switch. I specifically asked if the car was “available, accessible and running” before scheduled the appointment and drove 30 min there. When I arrived I’m told that it is not running - it has a blown engine and the other car was not there - both are still listed on the site.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lou and the team over at Middletown Nissan were very

Lou and the team over at Middletown Nissan were very helpful and responsive from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Middletown Nissan immediately provided a friendly, clean

Middletown Nissan immediately provided a friendly, clean and professional environment. Everyone I came in contact with was very easy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Horrible customer service over all, would not recommend.

Horrible customer service over all, would not recommend. Especially for out of state buyers. Beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went to trade in my Nissan Rogue and buy a middle size

I went to trade in my Nissan Rogue and buy a middle size SUV. I have bought more than 7 cara with different dealers but this was the most terrible experience I had ever. I had to wait 5hrs even without a water bottle but still finalized half way. The salesman trapped me with my trade in and I had to wait 5hrs after that to get the car. The salesman never mentioned that Nissan Rouge sports is discontinued and he hide it. If he told me about it I would put more money and would get another model. This is not the way to do business. I totally disappointed and I can’t give even a single star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.