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Windy City Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (774 reviews)
Visit Windy City Motors
Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(866) 763-0231 (866) 763-0231

Inventory

See all 191 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2026.
Welcome to Windy City Motors where we make customer satisfaction our first priority. Windy City Motors is proud to be a member of the Chicago IL business community and to bring one of the greatest selections of pre-owned automobiles in the region. Our entire team is dedicated to meeting the needs of our customers in every way possible changing the way you approach the automotive shopping process and helping you get into the right vehicle for you and your family with affordable flexible financing options.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Windy City Motors from DealerRater.

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bought a 2019 jeep wrangler, process was smooth I was able to pick the car up a couple days after the bank approved me. I would come back again if i needed another car

bought a 2019 jeep wrangler, process was smooth I was able to pick the car up a couple days after the bank approved me. I would come back again if i needed another car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not purchase a car from here! They sold my 17 year old daughter a car that was not safe to drive on the road. All of the tires were dangerously bald and there were no working lights at all. Our salesman promised payment for repairs but then the manager mocked me and my daughter for not knowing better. He then offered to refund the car, but we had just spent $1800.00 doing what they should have done with the car before they sold it. All that I asked from them is to pay for the repairs and they are refusing. Now I want to help others not make same mistake.

Do not purchase a car from here! They sold my 17 year old daughter a car that was not safe to drive on the road. All of the tires were dangerously bald and there were no working lights at all. Our salesman promised payment for repairs but then the manager mocked me and my daughter for not knowing better. He then offered to refund the car, but we had just spent $1800.00 doing what they should have done with the car before they sold it. All that I asked from them is to pay for the repairs and they are refusing. Now I want to help others not make same mistake.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I wrote to Luis about the missing back to the passenger seat. Adriana replied that they decided not to replace it. I was no longer interested.

I wrote to Luis about the missing back to the passenger seat. Adriana replied that they decided not to replace it. I was no longer interested.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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For the most part, a pleasant experience. But the 72 VW they showed me needed a lot of work. It's not the same one pictured in the online post. That's what caught my eye initially. I'm willing to go back for a test drive and maybe a purchase IF they can produce the same vehicle pictured, and not the one I saw. Looks to me like a bait and switch. Repeated requests to them have gone unanswered. Thanks for your assistance.

For the most part, a pleasant experience. But the 72 VW they showed me needed a lot of work. It's not the same one pictured in the online post. That's what caught my eye initially. I'm willing to go back for a test drive and maybe a purchase IF they can produce the same vehicle pictured, and not the one I saw. Looks to me like a bait and switch. Repeated requests to them have gone unanswered. Thanks for your assistance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello I'd love to give you another chance to test drive the 72 Beetle. If you provide the VIN or the link to the photos I will personally make sure you see the correct vehicle. Please give us a call 773-717-7000 and ask for Anthony

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I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was just inquiring about that 1963 Thunderbird all I want to know is that they take trade-ins if they don't then I can't buy the car period... It's just a little bit out of my price range.. if they do take trade-ins then I can possibly work out a deal with , W.CM Thank you MP. In San Diego

I was just inquiring about that 1963 Thunderbird all I want to know is that they take trade-ins if they don't then I can't buy the car period... It's just a little bit out of my price range.. if they do take trade-ins then I can possibly work out a deal with , W.CM Thank you MP. In San Diego

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought a jeep wrangler & a grand Cherokee from windycitymotors in the last couple years. big selection of Jeeps for a used car dealer. the salemen are knowledgeable and do a good job finding the right car for you

Bought a jeep wrangler & a grand Cherokee from windycitymotors in the last couple years. big selection of Jeeps for a used car dealer. the salemen are knowledgeable and do a good job finding the right car for you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I have never received such poor customer service in attempting to purchase a vehicle. I live out of state, was referred by a friend, was trusting to make the trip due to the referral, but I was treated with complete disregard. I requested that Alex, the sales manager, allow another salesman to assist me as Alejandro made minimal attempt to communicate which was all initiated by myself; this request was ignored, and I was sent directly back to Alejandro. I would assume this dealership is a multi-million dollar dealership as my money was not wanted. I purchased a vehicle elsewhere, and would not recommend to anyone. The absolute worst customer service I have ever encountered. It's unfortunate I am unable to leave a 0 rating as this is what is deserved by the staff at this establishment.

I have never received such poor customer service in attempting to purchase a vehicle. I live out of state, was referred by a friend, was trusting to make the trip due to the referral, but I was treated with complete disregard. I requested that Alex, the sales manager, allow another salesman to assist me as Alejandro made minimal attempt to communicate which was all initiated by myself; this request was ignored, and I was sent directly back to Alejandro. I would assume this dealership is a multi-million dollar dealership as my money was not wanted. I purchased a vehicle elsewhere, and would not recommend to anyone. The absolute worst customer service I have ever encountered. It's unfortunate I am unable to leave a 0 rating as this is what is deserved by the staff at this establishment.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Would not recommend this place grow 3 1/2 hours for a card they told me was available get there and it’s not left the place call them on the phone acquired about the same car and they told me it was available it’s a scam to try to get you in there and sell you another car

Would not recommend this place grow 3 1/2 hours for a card they told me was available get there and it’s not left the place call them on the phone acquired about the same car and they told me it was available it’s a scam to try to get you in there and sell you another car

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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