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Executive Volkswagen

(851 reviews)
Visit Executive Volkswagen
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2021 consumer dealer award
New (855) 372-2521 (855) 372-2521
Used (855) 571-3828 (855) 571-3828
Service (855) 571-3829 (855) 571-3829

Reviews

(851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Executive Volkswagen from DealerRater.

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Everything is good so far.

Everything is good so far. But the price is very high for me. Too expensive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Skip Scanlon was very kind and explained everything to a

Skip Scanlon was very kind and explained everything to a T. I am beyond grateful for his help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

Skip was personable and knowledgeable.

Skip was personable and knowledgeable. He kept me well informed throughout the process. Skip always makes it an easy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

We had a great experience as I had an incident with my

We had a great experience as I had an incident with my car and the rim around my wheel well was loose and our technician, Jacob, was able to pop it back in place for us. Also, we were having a problem with our windshield washer fluid reservoir and it turned out only the hose had let loose and again, Jacob, was able to secure it back on. We were extremely happy with our service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

It was a pleasant experience.

It was a pleasant experience. Thank you! Would love to come back again when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

Excellent Excellent customer service, you guys are the

Excellent Excellent customer service, you guys are the best. And the service it is very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

Skip kept me updated throughout the process.

Skip kept me updated throughout the process. Great service. Would return for future service at executive VW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

Executive Volkswagen of North Haven has been my go to

Executive Volkswagen of North Haven has been my go to dealership around since I bought my Tiguan a couple of years ago. I originally had an issue with my tdi Jetta and brought my car to executive instead of the other dealer I bought my car from due to bad customer service I received there. When I bought my car Skip was able to help me back then and when I was in the process of buying my Tiguan as well. Skip has helped me over the years with any mechanical issues or tuneups needed. All in all my experience with Executive has been great! Always in a timely manner, everyone is very attentive and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

Friendly customer service with thorough explanation of

Friendly customer service with thorough explanation of car service Went above and beyond, very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

Staff was incredibly accommodating and communicative, and

Staff was incredibly accommodating and communicative, and are always willing to help discuss all options available. I still make the effort to drive over 30 minutes to this dealership given the quality and outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!