Reviews
Our family recently bought our third certified used car
Our family recently bought our third certified used car from Curtiss Ryan. Most recently, it was an HR-V that was priced to move yet looked like it was new. The car itself is still to new to rate, but once again sales exec Perry Gountas and finance whiz Marcin Kielytyka worked their magic again to leave us very satisfied customer. This time, we were also very ably assisted by Billy Gambardella. Five stars across the board for this dealer!
Our family recently bought our third certified used car
Our family recently bought our third certified used car from Curtiss Ryan. Most recently, it was an HR-V that was priced to move yet looked like it was new. The car itself is still to new to rate, but once again sales exec Perry Gountas and finance whiz Marcin Kielytyka worked their magic again to leave us very satisfied customer. This time, we were also very ably assisted by Billy Gambardella. Five stars across the board for this dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased several of my vehicles from Curtiss Ryan
I have purchased several of my vehicles from Curtiss Ryan Honda in Shelton. All I have been satisfied with and had exceptional experience and service. Joe Riggsbee was extremely knowledgeable and helpful. Thank you
I have purchased several of my vehicles from Curtiss Ryan
I have purchased several of my vehicles from Curtiss Ryan Honda in Shelton. All I have been satisfied with and had exceptional experience and service. Joe Riggsbee was extremely knowledgeable and helpful. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle Hall helped us find a new car that met our needs.
Kyle Hall helped us find a new car that met our needs. He spent a lot of time showing us different options, which resulted in our buying a HRV. Marcin Kieltyka took us through the finances, including a rebate from my previous cars Service Contract. It was a pleaser to work with both Kyle and Marcin.
Kyle Hall helped us find a new car that met our needs.
Kyle Hall helped us find a new car that met our needs. He spent a lot of time showing us different options, which resulted in our buying a HRV. Marcin Kieltyka took us through the finances, including a rebate from my previous cars Service Contract. It was a pleaser to work with both Kyle and Marcin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new HR-V from Curtiss Ryan Honda! It's wonderful to hear how helpful Kyle and Marcin were. We appreciate your business and we look forward to serving you again! Safe travels! Customer Care Team - Curtiss Ryan Honda - customercare@curtissryan.com
I had an awful experience with the service department
I had an awful experience with the service department Poor, and ridiculous lack of communication regarding the status of my vehicle. After leaving me a voice message regarding my vehicle without giving me any reason for the call, I attempted to reach the individual and service department to find out the reason for the call. After one call from my wife and another from me, I was told the individual was busy with other customers and would get back to us. After 45 minutes without a return call, I called service again and insisted on speaking to the individual. When he got on the phone he told me he was very busy and would get back to me regarding the status of my vehicle. I requested(insisted) he get back to me immediately. He assured me he would. He did get back to me a few minutes later and told me my vehicle was all set and ready to be picked up. Why on earth would anyone make the initial phone call, request a return call, not return the call until I insisted on speaking to him, and finally get back to me telling me the vehicle was ready. Why did we have to make numerous, frustrating, phone calls instead of him simply leaving a message that my vehicle was all set and ready to be picked up? I just don't understand. This seems to me the ultimate example of the management theory of the Peter Principle. For those that don't know what that is, Google the 'Peter Principle'.
I had an awful experience with the service department
I had an awful experience with the service department Poor, and ridiculous lack of communication regarding the status of my vehicle. After leaving me a voice message regarding my vehicle without giving me any reason for the call, I attempted to reach the individual and service department to find out the reason for the call. After one call from my wife and another from me, I was told the individual was busy with other customers and would get back to us. After 45 minutes without a return call, I called service again and insisted on speaking to the individual. When he got on the phone he told me he was very busy and would get back to me regarding the status of my vehicle. I requested(insisted) he get back to me immediately. He assured me he would. He did get back to me a few minutes later and told me my vehicle was all set and ready to be picked up. Why on earth would anyone make the initial phone call, request a return call, not return the call until I insisted on speaking to him, and finally get back to me telling me the vehicle was ready. Why did we have to make numerous, frustrating, phone calls instead of him simply leaving a message that my vehicle was all set and ready to be picked up? I just don't understand. This seems to me the ultimate example of the management theory of the Peter Principle. For those that don't know what that is, Google the 'Peter Principle'.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Service and Great Experience I had a fantastic
Excellent Service and Great Experience I had a fantastic experience at Curtiss-Ryan Honda. The staff was professional, friendly, and genuinely helpful from start to finish. They answered all my questions, offered fair pricing, and made the entire process smooth and stress-free. I especially want to thank Billy and Perry for going above and beyond. I highly recommend this dealership to anyone looking for a new or used car!
Excellent Service and Great Experience I had a fantastic
Excellent Service and Great Experience I had a fantastic experience at Curtiss-Ryan Honda. The staff was professional, friendly, and genuinely helpful from start to finish. They answered all my questions, offered fair pricing, and made the entire process smooth and stress-free. I especially want to thank Billy and Perry for going above and beyond. I highly recommend this dealership to anyone looking for a new or used car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your glowing review of Billy, Perry, and the rest of our team! Thank you for choosing Curtiss Ryan Honda and for recommending us to others! Customer Care Team - Curtiss Ryan Honda - customercare@curtissryan.com
Had my Beats stolen during service.
Had my Beats stolen during service. Investigated, but no resolution or compensation. Never returning again.
Had my Beats stolen during service.
Had my Beats stolen during service. Investigated, but no resolution or compensation. Never returning again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm truly sorry to hear about your experience during the service visit. We take such matters seriously and it's disappointing that we couldn't resolve this for you. If there's anything further you'd like to discuss, please feel free to reach out directly. Thank you, Customer Care Team Curtiss Ryan Honda customercare@curtissryan.com
Leland and Billy were the best!
Leland and Billy were the best!!! They walked me through every aspect of buying of buying my new car. They have the patience of a saint. My son told me to come here ( he purchased 4!! cars from here partly due to the wonderful service.
Leland and Billy were the best!
Leland and Billy were the best!!! They walked me through every aspect of buying of buying my new car. They have the patience of a saint. My son told me to come here ( he purchased 4!! cars from here partly due to the wonderful service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your review of Leland and Billy! We're grateful for your loyalty and your son's recommendation. Enjoy your new car, and thank you for choosing Curtiss Ryan Honda! Customer Care Team Curtiss Ryan Honda customercare@curtissryan.com
Great, friendly service done right the first time.
Great, friendly service done right the first time. Convenient express service. Have driven Hondas for years.
Great, friendly service done right the first time.
Great, friendly service done right the first time. Convenient express service. Have driven Hondas for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you for your feedback and years of loyalty! We're glad to hear you enjoyed our express service at Curtiss Ryan Honda. See you next time! Customer Care Team Curtiss Ryan Honda customercare@curtissryan.com
I have dealt with this dealership for several years.
I have dealt with this dealership for several years. I have always been satisfied with the experience
I have dealt with this dealership for several years.
I have dealt with this dealership for several years. I have always been satisfied with the experience
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty and your business! Thank you for choosing Curtiss Ryan Honda and for sharing your satisfaction with us. See you next time! Customer Care Team - Curtiss Ryan Honda - customercare@curtissryan.com
Very responsive and an easy to work with.
Very responsive and an easy to work with. Very friendly and knowledgeable!! I would recommend Curtis Ryan Honda to my family and friends.
Very responsive and an easy to work with.
Very responsive and an easy to work with. Very friendly and knowledgeable!! I would recommend Curtis Ryan Honda to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback, Kurt! It's great to know that our team was responsive and helpful throughout the process. We truly appreciate your recommendation of Curtiss Ryan Honda! Safe travels! Customer Care Team Curtiss Ryan Honda customercare@curtissryan.com