Reviews
Great welcoming staff and accurate help on getting my
Great welcoming staff and accurate help on getting my Jeep diagnosed quickly and getting me a response within a day. Will continue coming here for my vehicle service. Thanknyou
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
It was my first time buying a car with a car loan.
It was my first time buying a car with a car loan. Keith made it an easy and enjoyable experience. Keith and Dexter were great at addressing all my questions and concerns. I LOVE my new Jeep and I would recommend the dealership to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lexi, Thanks for sharing about your experience with Executive Dodge Jeep RAM. Keith, Dexter and our team appreciate your business and hope to see you again soon! Congratulations on your new Jeep! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
The team was on schedule and the service was completed
The team was on schedule and the service was completed under the estimated time. No issues, thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I had a good experience.
I had a good experience. Service was completed in a timely manner and all my questions are always answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Good customer service.
Good customer service. Easy to work with. Sales reps were helpful and accommodating. Recommend dealership to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jamie, for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Missed several crucial points on my last inspection.
Missed several crucial points on my last inspection. They never called me back after speaking to them about the issues. Missed the front brakes and rotors. They needed replaced immediately and they failed alert me of any problems.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
They made my trip grom out of state for vehicle worth my
They made my trip grom out of state for vehicle worth my time. Everything we needed to do was done in under 2 hours, allowing me to be on my trip back home on time. Vehicle was as described.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
My 5 month old new truck with 10,500 miles engine light
My 5 month old new truck with 10,500 miles engine light turned on 11/25 around 10:30am. Called dealership made appointment for 11/27. Was able to bring truck to dealership to check code on 11/25. The service manager had a mechanic take a look.The service manager suggested I do not drive the truck. He then went in back to see if anyone could give me a ride home. Nobody available. I said no problem I will take an Uber. The service manager was unable to give me a rental or loaner. Had to wait till Monday 11/27 when the service manager was supposed to call me. At 11:30 11/27 I called and left a message for service manager. At noon I called back to speak to any manager. The service manager picked up the phone. Expressed my concerns about no loaner or rental Saturday, he did not go above and beyond to bring me home himself Saturday, and no phone call Monday morning. He then made the rental in Wallingford with out asking me. I was in New Haven. Enterprise said they were unable to switch location.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that our dealership did not meet expectation. If there's anything I can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly.
My service advisor was very professional and excellent
My service advisor was very professional and excellent customer service kept me updated on everything that was going on and my vehicle was ready in a timely manner Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I love it there.
I love it there. Always taken care of. Great service Always a friendly group very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Michael, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence