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A-1 Toyota

4.9 out of 5 4.9
Rectangle 48
Sales 10:00 AM - 8:30 PM
Service 7:30 AM - 7:00 PM

A-1 Toyota Hours

Sales

Monday

10:00 AM - 8:30 PM

Tuesday

10:00 AM - 8:30 PM

Wednesday

10:00 AM - 8:30 PM

Thursday

10:00 AM - 8:30 PM

Friday

10:00 AM - 7:30 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Service

Oil, Filter Change

$24.95 and up*

Tire Rotation

$19.99

Oil, Filter Change (Premium)

$49.99

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
981 lifetime reviews. Includes reviews of A-1 Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    Our experiences with A1 Toyota and with Quincy Smith are always nothing short of excellent and this visit was no different. We leased a new 2019 Highlander... XLE AWD and it is simply perfect. Quincy was meticulous in his attention to detail and made sure we were completely comfortable with our choice. Sunny was incredibly helpful when I made my first inquiry about trading in my previous vehicle and ensured that all of my questions were answered and that the follow up to my trade in was seamless. I've been buying and leasing cars from A1 Toyota since 2010 and I have no intentions of ever going to another dealership. I'll add that I travel from Long Island NY to A1- even for my maintenance. The difference between the quality of service at A1 compared to the many Toyota dealerships I've dealt with in the past is dramatic. A1 is by far the best dealership and Quincy Smith is the best Toyota employee that I've ever met.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Quincy Smith

    Sales Consultant

    (5.0) 223 reviews

    Mark Mastracchio

    Service Writer

    (5.0) 9 reviews

    Satinder (Sunny) Dhawan

    Sales Consultant

    (4.9) 38 reviews

  • 5.0 out of 5
    October 16, 2019

    I leased a 2019 Toyota Rav4 from your dealership. I had great customer service not only from one staff member but three!! Sunny Dhawan, Frank Niveas, and... Stephen Altrater were professional and kind. They worked great together to help me get a new car. My husband and I appreciate the help and kindness. We highly suggest these representatives as well as the dealership. This is our second time working with A-1 Toyota in Woodbridge, CT. Thank you gentleman!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Nieves

    Business Manager

    (4.9) 92 reviews

    Satinder (Sunny) Dhawan

    Sales Consultant

    (4.9) 38 reviews

    Stephen Altvater

    Sales Consultant

    NOT RATED

  • February 10, 2019

    The dealership was amazing though out the whole process. They weren’t pushing us to purchase anything and the finance department made all the numbers work.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Amjad Alhajjali

    Sales Consultant

    (5.0) 44 reviews

    Frank Nieves

    Business Manager

    (4.9) 92 reviews

  • 5.0 out of 5
    October 11, 2019

    Very professional staff, didn't trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with was... Amjad. He answered all of our questions and made sure that we got what we wanted. We had to stay 4 hours to try the cars, give info and set the deal. By the evening my husband and I were tired and hungry. Amjad went to the store next door and got us water and snacks! (The food stand closes in the evening). We only witnessed this act of kindness with the people of A1 Toyota in new Haven. He was not trying to sucker us to sign the deal with his nice act because we already were in the middle of it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amjad Alhajjali

    Sales Consultant

    (5.0) 44 reviews

    Mustafa Alsamraie

    Accessory Sales

    (4.9) 86 reviews

    Hatim Yousef

    Sales Manager

    (4.8) 54 reviews

  • 5.0 out of 5
    October 9, 2019

    This is the fourth time we have bought a car from A-1. Toyota which speaks for itself. We returned this time especially to work with Quincy Smith because... we had such a good experience the last time. And as we expected, he was terrific to work with in all ways

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Quincy Smith

    Sales Consultant

    (5.0) 223 reviews

  • 5.0 out of 5
    October 9, 2019

    When I walked into A-1 Amjad was absolutely amazing to work with! I had a rough idea of what I wanted when I walked in and Amjad did all the rest. He was... well informed and helped me get the car of my dreams. I never felt pressured to do anything I wasn't prepared for. He is one of the most friendly and well organized salesmen I have worked with in a long time. I will be back for sure!

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Paul Wright

    Business Manager

    (5.0) 112 reviews

    Amjad Alhajjali

    Sales Consultant

    (5.0) 44 reviews

  • 5.0 out of 5
    October 8, 2019

    The A-1 team did a good job scheduling the test drive (Frank), explaining the benefits of the dealership, and taking care of paperwork and prep work promptly... (Kevin). A thoroughly painless process very professionally handled. I would recommend the dealership to others.

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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Kevin Wright

    Sales Consultant

    (5.0) 99 reviews

  • 5.0 out of 5
    October 7, 2019

    Quincy has been our go to for cars as long as he has been there. Totally trust in him. He's like a part of the family!!

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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Quincy Smith

    Sales Consultant

    (5.0) 223 reviews

  • 5.0 out of 5
    October 7, 2019

    My family and I have been Toyota customers for many years. I have always been pleased with their professional level of customer service. I highly recommend... A1 Toyota of New Haven. Quincy Smith is always wonderful to work with - he is friendly, professional, and reliable. He is our go-to guy at Toyota!

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Quincy Smith

    Sales Consultant

    (5.0) 223 reviews

    Frank Nieves

    Business Manager

    (4.9) 92 reviews

  • 5.0 out of 5
    October 7, 2019

    The experience over all was very smooth and pleasant. The sales person Quincy was awseome. The waiting area was cleaned and it also had a snack shop.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Quincy Smith

    Sales Consultant

    (5.0) 223 reviews

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