Harte Nissan

My recent Nissan truck purchase was one of the best experiences I have had buying a new vehicle. The sales consultant, Mr. Babak Pazoki, was very courteous and made sure to explain everything to me. All the other employees and managers who I met were also very pleasant and helpful. I was also impressed with the organized process they had in place that moved everything perfectly to limit the amount of time I had to spend there. While the paperwork was being processed, for example, the truck was being detailed. By the time I had completed a helpful tour of the nice, clean facility, including the service department, my car was ready and the detail it was given was amazing! Nothing had been missed. I was completely satisfied and my expectations were greatly exceeded with everything that had to do with the purchase of my new Frontier at Harte Nissan. It was tops, and I would definitely recommend it, and the salesman, Mr. Pazoki, to everyone I know who is looking to buy a vehicle. Thank you for the opportunity to comment.

We went looking for a new vehicle to replace our 2001 van and had checked out several dealerships in the area. We ended back at Harte Nissan because of the low pressure and friendly atmosphere. We were looking at the Rogue and and were very impressed with all we were able to get for the price when compared to the other vehicles we had looked at. Lincoln went out of his way to find any discounts that would apply and gave us a very fair trade-in price for our van. Given our recent experience I would definitely recommend Harte Nissan. In fact, we will be going back to look at another lease in the near future.

Harte Nissan is as dedicated as it gets when it comes to service and professionalism; and are deserving of the highest marks possible! With our experienced with them will long be remembered; and much appreciated! So keep up the good work and best of luck to you all; and thanks again for being there for us! Randy Patrick

Hi, I had a very bad experience with Harte nissan, Hartford. Two weeks back, I got a nissan certified preowned car - Altima coupe. I was told that it is a car with clean record. Last week I did check my car fax report and got to know about an past accident involving my car. I am talking to my dealers but there is not much help from them. I wouldnt suggest this place to anyone. Prakash

Love my sales guy! Bought from him again when I turned in my old lease! Will buy from him again when my lease is up! He even remembered me from 3 years ago, has great customer service, isn't a typical pushy salesman, lets me decide on my own exactly what I want and what I can afford in my own price range.

I just began a new lease with Harte and I totally disagree with most other reviewers on here. I called before I came in and had multiple lengthy conversations with Bruce, one of the managers. He was courteous, straightforward and helpful. I spoke with MANY other dealerships and got the best price from Harte. By the time I went into the store, my decision to work with them had been made. I simply gave them my "deal number" and we began the financing work. The salesman I had briefly spoken with before talking to Bruce over the phone needed to be out of the store when I arrived, so the internet manager, Trae (who wasn't even actually working) helped with all the details. It was an overall great experience.

I had a really bad experience buying my new Nissian. Then when it comes to service they tried everything possible to make sure my warrenty would not cover the vechile. This was a brand new vechile only a year old. I will never use Harte Nissian again.

I am in the process of buying a new Altima. I have been to five dealerships in the state, and my question to each of them was very simple. I gave them the details of the exact car I wanted. I wanted an out-the-door price and a monthly lease price. Four dealerships treated me with respect and happily gave me the information (Wilson, County Line, Crowley, and Middletown). I went to Harte and the salesman who greeted me acted as if he would rather be doing something else than selling me a car (probably wanted to eat lunch as it was near noon). He proceeded to walk out back (on the snowiest day of the winter) and brush off with his bare hands the windows on about 30 (not an exaggeration) Altima’s on the lot. After standing in the snow watching him I asked him couldn't he just look on a computer for the car - he grumbled something and we walked back inside. He then introduced me to another salesman - so I had to start all over again. After explaining to him that I wanted the two prices (purchase and lease) and that I had already been to three other dealerships, he said to me "what are you trying to achieve - what do you want to pay per month". I said "look, I already explained what I am trying to achieve is to purchase or lease an Altima and I want prices to compare to other dealerships". He looked at me and said "I can't help you if you don't tell me what you want to achieve". Are there people who really fall for that? How come four other dealerships understood where I was coming from, and with a smile on their faces and acting very courteously, gave me the information I asked for. I stood up and told him "you don't want to sell cars, you want to play games" and I walked out (to the echo of that same sales person yelling out through the sales floor "he wants to play games"). No sir, I don't, that is why I left. I drove straight to Middletown Nissan and bought my Altimia. They want to sell cars!

I will NEVER buy from this dealer. First, the salesperson called me every week for a month to ask if I had made a decision when I thought I made it perfectly clear that I was a way off from buying and I wasjust weighing my optiions. He also knew very little about the car, he had to "check to see" on all the questions that I asked. When I bought the car Jarell, the salesperson, assured me that there were three cars available and I would have it by the end of the week. I never heard from anyone (after countless phone calls) until I got through to Chris Bombara, the sales manager, on Thursday (I bought the car on Sunday). he told me that the car was hard to find and that I should consider another color or upgrade to the premium package. I called him three more times that day and got the same answer. I called again the next morning and told him I wanted my down payment back - $5500! He said he could not give it back to me until Monday and even then it could be over ruled by the GM. He said generally it is Non refundable but I put down a DOWN PAYMENT not a DEPOSIT! Chris is a condescending rude jerk and I have never been treated in that way before from someone I was doing business with. Especially someone who I just bought a $24,000 car from! I went the whole weekend steaming mad and come to find out he credited me my money after I left the dealership on Friday without telling me. When I took the high road on Monday morning to call to thank him for doing that was still rude and said, "Just to pour salt in your wounds, I found a car for you this morning!" Who would say that! Little did he know I already had another car lined up from another dealership who were fantastic! Never will I ever go to any harte dealer again! Worst first cr buying experience ever!

I just bought a NEW CAR from HARTE NISSAN OF HARTFORD (WORST MISTAKE EVER). Where should I start customer service? Two of the Managers are the worst people I ever dealt with. One of them treated me like dirt, and insulted me when I was buying the vehicle he thought I couldn’t afford it. Any how I bought the car because the sale person was caring, and I thought the car was cute, but two weeks into my new car I called the other manager to make a complaint about the key, plus car issues with the warning dash lights turning on, the mile meter going way too fast, Chris hanged up on me, and he was in no way nice, knowing I JUST BOUGHT THEIR CAR. So I called back and he made it rudely clear that I am trapped, and there is no return policy(this is one week into the car), and click he did it again. I realized this was the Biggest mistake I have ever made was to go to HARTE NISSAN AND DRIVE OFF WITH THAT CAR. I should have picked the HONDA (treated like a queen, and their vehicle talk for itself). I Like my car but it has a lot of issues for being a new car. I feel terrible knowing that I am stuck. My family and friends is in disbelief knowing I am in this state with a new car. I have realized the hard way it is better to pay more else where and sleep secure at night, than to wake up in a intimidating commitment with rude, inconsiderate, and money famished people. This is my experience at Nissan Harte Of Hartford in 2008!!